In the heart of Valencia, NH Ciudad de Valencia Hotel offers a warm welcome with daily manager's reception and dry cleaning services. Enjoy light fare at the on-site restaurant, stay connected with in-room WiFi, or get active at the gym. With helpful multilingual staff and tour assistance available to you.
When you stay at iStay by NH Ciudad de Valencia Hotel, you'll be just a 5-minute drive from City of Arts and Sciences and Mestalla Stadium. Guests can enjoy the fitness center, and buffet breakfast is available daily. Also, Malvarrosa Beach and Port of Valencia are within a short drive. Fellow travelers say great things about the helpful staff. Public transportation is just a short walk: Ayora Station is 5 minutes and Maritim-Serreria Station is 8 minutes.
At a glance
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Hotel size
149 rooms
Arranged over 7 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-out available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Late check-out subject to availability
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum guest age is 18
Minimum check-in age is 18
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Children
No cribs (infant beds)
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Pets
Pets allowed (dogs and cats only, 1 total, up to 55 lbs per pet)*
Service animals welcome
Specific rooms only, restrictions apply*
Pets must be supervised
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite self parking (EUR 19 per day)
Onsite parking limited
Electric vehicle charging point on site
DONE
Other information
Smoke-free property
Caters to adults only
Property amenities
Food and drink
Buffet breakfast (surcharge) 7:00 AM–10:30 AM on weekdays and 7:30 AM–11:30 AM on weekends
Free daily reception
What to do
Beach nearby
Working away
Meeting rooms
Conference space (1076 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Laundry facilities
Luggage storage
Wedding services
Multilingual staff
Bicycle on site
Facilities
1 building/tower
Built in 1990
Safe-deposit box at front desk
Television in common areas
Fitness center
Bicycle parking
At least 80% of food locally-sourced
Vegetarian dining options
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
Local culture & ecosystem education
100% renewable energy
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Reception hall
Accessibility
Wheelchair accessible
9 stairs to reach property
Room amenities
Be entertained
42-inch flat-screen TV
Satellite TV channels
Home comfort
Air conditioning and heating
Minibar
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Alarm clock
Premium bedding
What to enjoy
Individually furnished
Freshen up
Private bathroom
Shower only
Eco-friendly toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Printer
More
Daily housekeeping
In-room safe (laptop compatible)
Eco-friendly toiletries
Bulk dispenser for toiletries
LED light bulbs
Recycling
Water-efficient showers only
Guidebooks/recommendations
Local maps
Restaurant dining guide
Special features
Awards and affiliations
Eco-Certified Property
This property participates in Bioscore Sustainability, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Refundable deposits
Cash deposit: EUR 50 per accommodation, per stay
Cash Breakage deposit: EUR 60 per day
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 14.9 per person
Early check-in can be arranged for an extra charge of EUR 39 (subject to availability)
Late check-out can be arranged for an extra charge of EUR 39 (subject to availability)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 25 per pet, per night
Parking
Self parking costs EUR 19 per day
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
NH Ciudad Valencia
NH Ciudad Valencia Hotel
Nh Ciudad De Valencia Hotel Valencia
Nh Hotels Valencia
Nh Hotel Valencia
Nh Ciudad De Valencia
NH Ciudad de Valencia Hotel Hotel
NH Ciudad de Valencia Hotel Valencia
NH Ciudad de Valencia Hotel Hotel Valencia
Frequently asked questions
Does iStay by NH Ciudad de Valencia Hotel offer free cancellation for a full refund?
Yes, iStay by NH Ciudad de Valencia Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at iStay by NH Ciudad de Valencia Hotel?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 55 lbs per pet. There's a charge of EUR 25 per pet, per night. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at iStay by NH Ciudad de Valencia Hotel?
Yes. Self parking costs EUR 19 per day. Parking spots may be limited. Electric vehicle charging is available.
What are the check-in and check-out times at iStay by NH Ciudad de Valencia Hotel?
Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge of EUR 39 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of EUR 39 (subject to availability). Express check-out is available.
Is there an onsite casino at iStay by NH Ciudad de Valencia Hotel?
No, this hotel doesn't have a casino, but Casino Cirsa Valencia (9-min drive) is nearby.
What is there to do at iStay by NH Ciudad de Valencia Hotel and nearby?
Have fun during the warmer months with activities such as cycling. IStay by NH Ciudad de Valencia Hotel also has a fitness center.
What's the area around iStay by NH Ciudad de Valencia Hotel like?
IStay by NH Ciudad de Valencia Hotel is a short 5-minute walk from Ayora Station and 19 minutes' walk from Turia Gardens.
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Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.6
Cleanliness
7.2
Location
8.6
Staff & service
8.0
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was consistently good, with many reviewers praising its quality, variety, and freshness. (23 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Location
Service staff
Breakfast
Bed
Food
Subway
Cities
Toilet
Beach
Reviews
Verified
6/10 Good
Mar 21, 2026
Friendly staff, comfortable and easy parking (lots much bigger than average hotel underground parkings in vlc), rooms decent size but whole structure needs an update and better noise isolation.
davide
davide, 1-night trip
Verified
10/10 Exceptional
Mar 31, 2025
Super comfortable and breakfast very varied, would definitely repeat.
Natalie
Natalie, 1-night trip
Verified
10/10 Exceptional
Jun 16, 2025
Friendly, clean, centrally located between the beaches, and the historic center
Bruce
Bruce, 2-night trip
Verified
6/10 Good
Dec 11, 2025
The room was very hot even with the aircon and there was no kettle in the room.
Staff were very nice, room was clean and nice enough.
Rebecca
Rebecca, 3-night trip
Verified
10/10 Exceptional
Oct 1, 2025
Amazing breakfast as for all NH hotels, convenient location between the beach and city center, we were going around by bike and it was cool. The area is not the most beautiful but it’s fine
Paolo
Paolo, 3-night trip
Verified
8/10 Very good
Oct 16, 2023
Very nice hotel with friendly and helpful staff.
Zach
Zach, 2-night trip
Verified
8/10 Very good
Jun 30, 2024
Helpful friendly staff. good location
for a City Break or for the Beach
rooms clean and comfortable
Verified traveler
7-night trip
Verified
8/10 Very good
Apr 26, 2024
Nice hotel, good location near metro station, easy walk to Mestalla for Valencia cf, good cafe next to hotel
Brian
Brian, 2-night trip
Verified
8/10 Very good
Nov 25, 2023
Close cafe and bars
Henry
Henry, 10-night trip
Verified
6/10 Good
Sep 17, 2025
I do not recommend
The hotel is located near the port area, in an area that seemed abandoned to me, with dirty sidewalks and a strong stench of urine. It's also far from the city center and other tourist attractions. The hotel staff is very attentive and helpful, but the room is extremely dated, smelling strongly of mold and wood. Honestly, there are better hotels in both location and infrastructure.
Vitor
Vitor, 2-night trip
Verified
10/10 Exceptional
Jul 26, 2024
It was very comfortable and clean. The attention was incredible.
Jennifer
Jennifer, 1-night trip
Verified
10/10 Exceptional
Jun 25, 2024
I just liked the staff from the people at the desk , to the people that cleaned the room. It was a nice place
Ray Ray
Ray Ray, 4-night trip
Verified
10/10 Exceptional
Jun 18, 2024
Excelent option
Nice option..the location Is excelent. There are many food options available. Excelent service.Great breackfast.
Alejandro
Alejandro, 1-night trip
Verified
8/10 Very good
Dec 28, 2023
The breakfast was great. I found the rooms were a bit noisy wit
Frances
Frances, 4-night trip
Verified
8/10 Very good
Sep 17, 2024
A great reflection of the neighbourhood. Nicely quiet.
Tim
Tim, 3-night trip
Verified
8/10 Very good
Oct 24, 2023
Nice lay out of the room. Fairly good location
Lale
Lale, 4-night trip
Verified
10/10 Exceptional
Jul 25, 2024
I was surprised by the treatment of the hotel stuff. These people are amazing. I would stay here again and I would recommend it to anyone.
yuniel
yuniel, 5-night trip
Verified
10/10 Exceptional
Jan 19, 2025
Affordable hotel yet still modern and clean
It was a great hotel with great amenities and low price. The bed and pillows were really comfy and we had a really big bathroom.We did have the buffet and on the day we left, at 5-7 in the morning they offer coffee and drinks for the guests with really early check out. When we arrive before check in they let us leave our luggage there so we could see the sights without carrying our luggage around. Really great staff and modern hotel.
evi
evi, 3-night trip
Verified
10/10 Exceptional
Nov 19, 2023
Fabulous hotel Valencia
Really enjoyable 4N stay Oct23, ahead of Valencia media marathon. Great breakfast options and service by lovely Lota(?) (also great as barlady in evening). Good location for Cuidad des artes, amazing Turia and beach area. Great power shower too. Overall excellent and recommend it !
Stephen
Stephen, 4-night trip
Verified
8/10 Very good
May 6, 2025
I recommend this Hotel as it is centrally located in this part of Valencia. There are enough possibilities around for food and shopping.
If you expect to have service like in a 5* hotel, you are wrong, but it is excellent if you need a comfortable place to stay. Breakfast is well sorted, available juices freshly made and local. Personnel there is very friendly and also helps you if you need/want something special.
Of course this is also true for all the other stuff at NH.
Clara
Clara, 5-night trip
Verified
6/10 Good
Aug 27, 2025
Disappointing
The arrival was poor. There are eight steps ip to the entrance and when you have luggage it means lifting it up. Surely a ramp could be supplied.
There was no tourist information other than a city map. No tea or coffee facilities in the room. Limited bathroom supplies and an incentive of a drink to forgo service of the room.
The room was comfortable and the location accessible to public transport.
Eddie
Eddie, 2-night trip
Verified
10/10 Exceptional
May 5, 2024
Good Location
Overall our stay was good. The staff is nice, it’s really clean, and great location. Our only complaint is that the rooms were a Pilate warm. We did report this to the front desk who ensured they would send someone to check the AC.
Other than that it was great!
Eshlyn
Eshlyn, 3-night trip
Verified
4/10 Fair
Sep 25, 2025
The room was large but dated. It had a large private balcony. The mattress was very soft so uncomfortable for 2 people sharing a bed There was no duvet cover, instead the duvet had a sheet below it and one above, which became displaced during the night, exposing us to the duvet which did not feel hygienic. My husband found a shard of glass on the bathroom floor. Fortunately neither of us had stepped on it and cut our feet. The shower was over the bath which made stepping out tricky and we had to be cautious to prevent a potential fall. WiFi was weak and unsecured.
A metro station for lines 5 & 7 is 5 minutes walk from the hotel. The neighbourhood around the hotel is not the best.
Susan
Susan, 1-night trip
Verified
6/10 Good
Dec 31, 2023
Some noise from neighbouring bathrooms
I had a very clean, good size nice room and bathroom, with comfortable bed, good WiFi, a drinks cooler. Some of the decoration will need renewing soon. Sometimes there was loud noise of toilet and shower from neighboring room.
Andrew
Andrew, 1-night trip
Verified
8/10 Very good
Jun 20, 2024
The hotel had a great location in Valencia and the service was excellent. I found some of the furnishings in the room to be a bit dated. The window overlooking the street only covered half the wall so did not let in alot of light. The room was therefore dark and with the dark furnishings felt a bit dormitory-like. I think the rooms could use some updating.