Overall it was a good experience. When I booked the room I had that we had 4 travelers, 3 adults and 1 child. However even though we had the studio room it only sleeps 3. We did not know this till we pulled out the sleeper couch and saw it was only a twin. I asked to switch rooms but they said I couldn't because I booked through Expedia. They did give us extra bedding for one of us to sleep on the floor. The next day the toilet wouldn't flush and was rising like it might overflow. They were very quick to arrive and look at the issue. Turns out the whole thing needed to be taken apart and it would be very smelly. Even though they were full they managed to find a room where the guests did not arrives and left it empty. It was $50 less and slept 4 instead of 3 even though it was a little smaller and had 2 queens. It was nice that we all got a real bed the second night. The description of how many each room sleeps need to be clearer and kids should count. Mine is 14 and taller then me. Maintenance and the manager were fantastic and moved quickly to resolve the toilet issue for us. Within less than an hour we were fully moved into the new room. If it weren't for getting a room that only slept 3 even though I asked for 4 it would have been 5 stars.
Cindy
2 晚家庭旅行
8/10
Good
Sudhanand
2 晚行程
10/10
Great room. Comfortable bed and pillows. Very clean.
真实旅客
2 晚行程
10/10
The pool and hot tub were great for my kids to play in. Nice staff and nice room. Breakfast was oatmeal and toppings, cereals, bagels, and a few hot items
真实旅客
1 晚家庭旅行
10/10
Merle
1 晚行程
10/10
Alysha
1 晚商务旅行
10/10
Excellent stay, great breakfast options and friendly, helpful staff. We had a couch pullout bed that was not very comfortable, but staff went above and beyond to give extra blankets and pillows to make it better.
真实旅客
3 晚家庭旅行
10/10
Angela
1 晚行程
8/10
Kristina
5 晚行程
10/10
真实旅客
1 晚家庭旅行
10/10
Richard
5 晚行程
10/10
It was clean and well kept, comfortable. I only stayed one night, but I would stay there again.
Linda
1 晚家庭旅行
10/10
Juan
2 晚行程
8/10
Staff is friendly, condition of the hotel is average. There is only one elevator, and it is very slow. Breakfast options are limited, they have same thing almost everyday.
Peter
6 晚家庭旅行
10/10
Goog
edyelit
3 晚行程
8/10
very good hotel
George
3 晚行程
6/10
The continental breakfast left a lot to be desired, only hot offering were some kind of kisch muffin or a biscuit with a piece of sausage. No Pancakes no cooked eggs?
Has the same breakfast both days.
Dale
2 晚浪漫旅行
10/10
Staff was really professional and the hotel was clean and very quite too
Roxann
2 晚家庭旅行
10/10
Nice decor. Little noisy at night think there was some maintenance being done during the night
Kenneth
2 晚家庭旅行
8/10
There was no toilet paper, we had to find a housekeeping cart. Would rather had glass water glasses instead of plastic ware and an actual coffee ceramic cup for coffee instead of styrofoam. Bedding was thin, maybe another blanket in the closet? Very “boxy” room. It was clean and shower was in good condition.