4/10
Our room air conditioner in room 313 was not working and our room was never under 70 degrees our entire stay….too warm to sleep! We were there 2 nights and it was uncomfortably warm. The bathroom needs some repair work…the sink faucet is broken and bath tub drains very slowly. Our reservation got screwed up and they told us we didn’t have a reservation several times and also said our reservation was canceled several times! And when we were checking out today, they couldn’t even find our reservation!!! It said we were a “NO SHOW”! Weird!!! We had a prepaid reservation (we paid for both nights several weeks ago). We have always loved Embassy Suites and we were disappointed with our stay this time. We were there while celebrating our 54th wedding anniversary.
Rick
2 晚行程