In Jackson's shopping district, SureStay Plus Hotel by Best Western Jackson offers a welcoming space with free breakfast and WiFi in public areas. Unwind by the seasonal outdoor pool or catch up on work at the business center.
West Tennessee Healthcare Sportsplex - 6 min drive - 9.7 km
The Ballpark at Jackson - 7 min drive - 11.5 km
Getting around
Jackson, TN (MKL-McKellar-Sipes Regional) - 10 min drive
Memphis International Airport (MEM) - 81 min drive
Restaurants
‪McDonald's - ‬2 min walk
‪SONIC Drive In - ‬19 min walk
‪Snappy Tomato Pizza - ‬3 min drive
‪Buffalo Wild Wings - ‬2 min drive
‪Texas Roadhouse - ‬3 min drive
About this property
SureStay Plus Hotel by Best Western Jackson
Located in the entertainment district, SureStay Plus Hotel by Best Western Jackson is a great choice for a stay in Jackson. Guests can take a dip in the seasonal outdoor pool, and free perks include self parking, wired internet, and buffet breakfast daily between 6:00 AM and 9:00 AM. Fellow travelers say great things about the helpful staff.
At a glance
DONE
Hotel size
48 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age: 21
Check-out time is 11 AM
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Children
Children may not be eligible for complimentary breakfast
DONE
Pets
Pets allowed*
Service animals welcome
WIFI
Internet
Free WiFi and wired internet access in public areas
Free wired internet access in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Onsite parking includes off-street options
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 6:00 AM–9:00 AM
Shared microwave
Working away
Business center
Computer station
Services
24-hour front desk
Free newspapers in lobby
Pool loungers
Facilities
Safe-deposit box at front desk
Television in common areas
Seasonal outdoor pool
Accessibility
Braille/raised signage
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Upper floors accessible by stairs only
Well-lit path to entrance
Room amenities
Be entertained
32-inch flat-screen TV
Premium cable channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Soundproofed rooms
Pillowtop mattress
Free crib/infant bed
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Rainfall showerhead
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Free wired internet and WiFi (surcharge)
Phone
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Fees & policies
Optional extras
WiFi is available in guestrooms for USD 0.1 per 24-hour period (rates may vary)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 20.00 per pet, per night
Pool, spa, & gym (if applicable)
The seasonal pool is open from May to October
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Also known as
Best Western Carriage House
Best Western Carriage House Inn
Best Western Carriage House Inn Jackson
Best Western Carriage House Jackson
Surestay Plus By Best Jackson
SureStay Plus Hotel by Best Western Jackson Hotel
SureStay Plus Hotel by Best Western Jackson Jackson
SureStay Plus Hotel by Best Western Jackson Hotel Jackson
Frequently asked questions
Is there a pool at SureStay Plus Hotel by Best Western Jackson?
Yes, there's a seasonal outdoor pool.
Are pets allowed at SureStay Plus Hotel by Best Western Jackson?
Yes, pets are welcome. There's a charge of USD 20.00 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at SureStay Plus Hotel by Best Western Jackson?
Yes, there's free self parking.
What are the check-in and check-out times at SureStay Plus Hotel by Best Western Jackson?
Check-in start time: 3:00 PM; Check-in end time: 3:00 AM. Check-out time is 11 AM.
What is there to do at SureStay Plus Hotel by Best Western Jackson and nearby?
SureStay Plus Hotel by Best Western Jackson has a seasonal outdoor pool.
What's the area around SureStay Plus Hotel by Best Western Jackson like?
SureStay Plus Hotel by Best Western Jackson is a short 3-minute walk from Casey Jones Village and 18 minutes' walk from Union University.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
SureStay Plus Hotel by Best Western Jackson Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
7.2
Cleanliness
7.2
Location
8.0
Staff & service
6.6
Property conditions & facilities
Popular mentions
Room
Service staff
Bed
Bathroom
Breakfast
Smoking
Booking
Refrigerator
Location
Car
Reviews
Verified
10/10 Exceptional
Mar 29, 2026
Everything was great. Rooms are very quiet
James
James, 1-night trip
Verified
10/10 Exceptional
Jan 16, 2026
A great hotel very clean and in a good location
Dale
Dale, 1-night trip
Verified
10/10 Exceptional
Jan 5, 2026
We’ve stayed here twice. The rooms are clean and updated. The people at the front desk are very friendly and helpful.
Karole
Karole, 1-night trip
Verified
10/10 Exceptional
Dec 13, 2025
The room was clean, the staff was great. He even came to our room to help us with the TV. Perfect for our quick overnight stay.
DeAnna
DeAnna, 1-night trip
Verified
10/10 Exceptional
Dec 11, 2025
Everything was great!!! The room was decorated. Really cute. Staff was wonderful. We will definitely be back.
Twila
Twila, 1-night trip
Verified
10/10 Exceptional
Jul 23, 2025
Great stay!
We had an excellent stay. It was perfect for us traveling with our dog. Comfortable clean rooms & wonderful breakfast
Verified traveler
1-night trip
Verified
8/10 Very good
Oct 3, 2025
Breakfast was good
Donald
Donald, 1-night trip
Verified
10/10 Exceptional
Sep 22, 2025
Staff was extremely kind and friendly. Room was clean. I would highly recommend staying here.
Jacqueline
Jacqueline, 1-night trip
Verified
10/10 Exceptional
Jun 23, 2025
Very nice place to stay staff very professional. Highly recommend this hotel to all my friends.
Robert
Robert, 2-night trip
Verified
8/10 Very good
Jan 9, 2026
Clean comfortable room. Very comfortable bed with comforter and fluffy pillows. The door to the outside didn't seal but had good locks on it. The area was quite with a few homeless people roaming around but they stayed away from the vehicles. Parking lot was well lit. This is a good place to stop and sleep especially for the price. Coffee maker, fridge and microwave in the room was nice. Big tv with local channels and cable. The night manager was friendly and welcoming.
Aaron
Aaron, 1-night trip
Verified
10/10 Exceptional
May 13, 2025
Best stay
The staff was very friendly and made our stay awesome. The food for breakfast was also awesome I would prefer anyone to go here
Kelly
Kelly, 1-night trip
Verified
10/10 Exceptional
Sep 24, 2025
Room was clean and quite adequate if you just need a place to sleep. Parking was safe and easy as was check in. Breakfast was continental style and served its purpose for us. A little older motel and it could use some routine care, but a good place and value.
James
James, 1-night trip
Verified
10/10 Exceptional
Jun 20, 2025
Easy parking great staff
Becky
Becky, 1-night trip
Verified
10/10 Exceptional
Jun 1, 2025
Great friendly staff
Rafael
Rafael, 1-night trip
Verified
10/10 Exceptional
Apr 9, 2025
It’s always great, always quiet and reasonable staff and even breakfast
Lajoyce
Lajoyce, 2-night trip
Verified
8/10 Very good
Jun 16, 2025
The people were great
Jo
Jo, 1-night trip
Verified
8/10 Very good
May 27, 2025
The room was nice, clean, up to date, & price was reasonable.
Desmond
Desmond, 2-night trip
Verified
10/10 Exceptional
Apr 27, 2025
The staff was friendly and the rooms were clean. Beds were comfortable.
Tatjana
Tatjana, 1-night trip
Verified
10/10 Exceptional
May 5, 2025
Very fast check in and very clean room
Kassandra
Kassandra, 1-night trip
Verified
8/10 Very good
Jun 13, 2025
So close to food and other things I needed for my trip. Quiet and felt safe.
Kelly
Kelly, 1-night trip
Verified
10/10 Exceptional
May 10, 2025
The check in was great
Dale
Dale, 1-night trip
Verified
10/10 Exceptional
May 24, 2025
Everything is always peaceful and I get plenty of rest and I feel safe here
Lajoyce
Lajoyce, 3-night trip
Verified
6/10 Good
Sep 19, 2025
The staff member who checked me in was friendly and accommodating. However, the area around the hotel seemed sketchy. The bed was comfortable, but I discovered a roach in the coffee maker. While it was sufficient for an overnight stay, I would not choose this place again.
Sheena
Sheena, 1-night trip
Verified
10/10 Exceptional
Oct 21, 2024
Plenty restaurants near by
Qisheng
Qisheng, 1-night trip
Verified
10/10 Exceptional
Dec 29, 2023
This was our third stay here. Nice place to stay while traveling with pets.