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Hampton Inn by Hilton Charlotte/Matthews

3.0 star property
Hotel in Matthews

Choose dates to view prices

Experience the warm Southern charm of Hampton Inn by Hilton Charlotte/Matthews, where a free breakfast buffet and dry cleaning/laundry services set you up for success. Stay connected with in-room WiFi, energize at the gym, or beat the heat in the seasonal outdoor pool. Helpful staff have left a lasting impression on previous guests.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Connecting rooms available
  • Gym
  • Pet friendly
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Fitness center
  • Self parking
  • 24-hour business center
  • Business center
  • Meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
  • Front-desk safe
  • Vending machine
  • Laundry service
  • Self-serve laundry

Feel at home (6)

  • Connecting/adjoining rooms available
  • Private bathroom
  • Cable/satellite TV service
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
The current price is CNY569
CNY656 total
includes taxes & fees
Nov 20 - Nov 21

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for One King Bed, Non-Smoking

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

One King Bed, Non-Smoking

8.6 out of 10
Excellent
(10 reviews)

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Hydromassage showerhead
Hair dryer
Private bathroom
  • 20 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for One King Bed, Non-Smoking, Accessible

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

One King Bed, Non-Smoking, Accessible

7.6 out of 10
Good
(9 reviews)

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Multiple Beds, Accessible, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, Multiple Beds, Accessible, Non Smoking

7.6 out of 10
Good
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
  • 20 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
  • 20 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed

7.4 out of 10
Good
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
  • 20 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Two Doubles Refrigerator Microwave Non-Smoking

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Two Doubles Refrigerator Microwave Non-Smoking

8.6 out of 10
Excellent
(14 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Hydromassage showerhead
Hair dryer
  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Property amenity
Fairfield Inn & Suites by Marriott Charlotte Matthews
  • Pool
  • Free breakfast
  • Pet friendly
  • Free parking
8.6 out of 10, Excellent, 1,008 reviews
The price is CNY629
CNY725 total
includes taxes & fees
Nov 20 - Nov 21
Fairfield Inn & Suites by Marriott Charlotte Matthews
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About the neighborhood

Map
9615 Independence Pointe Pkwy, Matthews, NC, 28105

What's nearby

  • Novant Health Matthews Medical Center - 3 min drive - 2.3 km
  • Sportsplex at Matthews - 5 min drive - 5.6 km
  • McAlpine Creek Greenway - 6 min drive - 4.7 km
  • Bojangles' Coliseum - 13 min drive - 14.6 km
  • SouthPark Mall - 18 min drive - 15.1 km

Getting around

  • Charlotte-Douglas Intl. Airport (CLT) - 24 min drive
  • Concord, NC (USA-Concord Regional) - 30 min drive
  • Charlotte Station - 16 min drive

Restaurants

  • ‪Chick-fil-A - ‬7 min walk
  • ‪Hibachi Buffet Sushi and Grill - ‬11 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Miki's Restaurant - ‬20 min walk
  • ‪Krispy Kreme - ‬9 min walk

About this property

Hampton Inn by Hilton Charlotte/Matthews

When you stay at Hampton Inn by Hilton Charlotte/Matthews, you'll be within a 15-minute drive of Spectrum Center and Charlotte Convention Center. Guests can visit the fitness center for a workout, and free perks include WiFi, wired internet, and buffet breakfast daily between 7:00 AM and 9:00 AM. Also, Bojangles' Coliseum and NASCAR Hall of Fame are within a short drive. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 91 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Express check-in/out available
    • Minimum check-in age: 21
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (dogs and cats only)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (USD 5.12 per day)
    • Wheelchair-accessible parking and van parking on site
    • Onsite parking includes off-street options
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–9:00 AM
  • Coffee/tea in a common area
  • Free reception (select days)

Working away

  • 24-hour business center
  • Meeting rooms
  • Conference space (1119 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 1995
  • Safe-deposit box at front desk
  • Fitness center
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Elevator
  • Elevator door width (inches): 36
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 6 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 36
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Visual alarms in hallways
  • Handrails in stairways
  • Stairway handrail height (inches): 36
  • Closed captioned TV
  • Lever door handles
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site

Room amenities

Be entertained

  • Television
  • Cable TV channels
  • Pay movies

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board
  • Window screens

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Alarm clock
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Free local calls

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Fees & policies

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75 per accommodation, per stay

Parking

  • Self parking costs USD 5.12 per day

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hampton Inn by Hilton Charlotte/Matthews Hotel
Hampton Inn Charlotte/Matthews Hotel
Hampton Inn Charlotte/Matthews Hotel Matthews
Hampton Inn Charlotte/Matthews Matthews
Hampton Inn Charlotte / Matthews Hotel Matthews
Hampton Inn Matthews
Matthews Hampton Inn
Hampton Inn Hilton Charlotte Matthews Hotel
Hampton Inn by Hilton Charlotte/Matthews Matthews
Hampton Inn Hilton Charlotte Matthews
Hampton Inn Hilton Charlotte
Hampton Inn by Hilton Charlotte/Matthews Hotel Matthews

Frequently asked questions

Does Hampton Inn by Hilton Charlotte/Matthews offer free cancellation for a full refund?

Yes, Hampton Inn by Hilton Charlotte/Matthews does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hampton Inn by Hilton Charlotte/Matthews?

Yes, cats and dogs are welcome. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees.

Is parking offered on site at Hampton Inn by Hilton Charlotte/Matthews?

Yes. Self parking costs USD 5.12 per day.

What are the check-in and check-out times at Hampton Inn by Hilton Charlotte/Matthews?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Express check-in and check-out and contactless check-in and check-out are available.

What is there to do at Hampton Inn by Hilton Charlotte/Matthews and nearby?

Maintain your daily exercise routine at the gym.

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Reviews

Hampton Inn by Hilton Charlotte/Matthews Reviews

8.0

Very Good

8.4

Cleanliness

8.6

Location

8.4

Staff & service

8.0

Eco-friendliness

8.0

Property conditions & facilities

What guests liked

  • Breakfast was a highlight with a great selection and a good start to the day. (8 reviews)
  • Breakfast dining staff were wonderful and the location was walkable to many dining options. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Bed
Breakfast
Bathroom
Location
Family friendly
Lobby
Coffee
Shower

Reviews

8/10 Very good

No soap in the bathroom, otherwise very nice.
Thomas, 1-night trip

6/10 Good

A few pros: The staff was very friendly.
Kristan, 2-night trip

6/10 Good

The breakfast was great, the staff was great. The only complaint was the pool was closed, it was disappointing
Donald, 4-night trip

8/10 Very good

Nice room and stay
Sean, 1-night trip

10/10 Exceptional

Love this place
Brenda, 1-night trip

10/10 Exceptional

Very nice hotel.
Richard, 2-night trip

6/10 Good

Ease to food and quiet, unexpected charge to park my car on a prebooked stay.
Elizabeth, 1-night trip

10/10 Exceptional

Close to a lot of things.
Joe, 3-night trip

10/10 Exceptional

Front staff very welcoming.
Brenda, 1-night trip

10/10 Exceptional

First time at this location and service was great as always. The guest service representative was a dear.
Nina, 2-night trip

2/10 Poor

Pool hasn’t been operational in months/years even though Expedia said it did. They also did not have the type room reserved available.
Allen, 1-night trip

10/10 Exceptional

Location and convenience to many venues...
Matthew, 2-night trip

10/10 Exceptional

This hotel exceeded expectations with its outstanding service and impeccable cleanliness. The staff went above and beyond to ensure a comfortable stay, attending to every detail with a friendly and professional demeanor. The rooms were spotless, well-maintained, and provided a cozy atmosphere perfect for both relaxation and work.
Ralph, 1-night trip

10/10 Exceptional

We have stayed here before and this stay was the best. More breakfast options. The room was very cozy and clean. Staff was kind and professional. Very pleased.
Beth, 1-night trip

10/10 Exceptional

Overall outstanding

4/10 Fair

The property is in a nice area and staff there seem professional and friendly.Breakfast had a great selection. However the rooms are dates, furniture needs to be upgraded, the bathroom had cracks and holes. The bottom of toilet is rusted. This room has a cost of $169 and is certainly not worth that much.
Tameshia, 1-night trip

8/10 Very good

Friends

Visiting some friends in Mathew’s and they recommended the hotel. Was not disappointed.
Randy, 1-night trip

2/10 Poor

Water heater did not work. Both water in the sink and tub did not drain. When I tried to adjust the temperature on the thermostat on the wall, it fell off. I received no room service on the three days I stayed. I had to go and ask for fresh towels and take out my own trash. It was my worst Hilton experience.
Alexis, 3-night trip

6/10 Good

Location of as of excellent. Morning cafe excellent. Room clean. Bath had very slow drainage. Always water around our ankles when showering. Needed fresh grouting. TV not working. Think it was the remote battery. Cheerful and prompt housekeeping.
Kathleen, 4-night trip

6/10 Good

basic room

The hotel is understaffed Long wait time at check in despite it being 7 .00pm. No staff to clean the room or change towels Given a room and found it was occupied and had to return to check in desk to get a new room.
peter, 2-night trip

6/10 Good

There was a sour odor in the lobby and entrance area, not sure what the smell was
Yolandra, 2-night trip

6/10 Good

I was disappointed in this Hampton Inn property. There was black mold around the tub and they tried to hide it by caulking over it. But it was still at the bottom of the caulking in several places. This H Inn property is very outdated but more concerned about the mold. I will call today for compensation
Linda, 1-night trip

10/10 Exceptional

Loved the experience and local food
Kristin, 2-night trip

2/10 Poor

horrible front desk staff

The toilet was clogged when we arrived and overflowed twice during our stay, both times we were offered a plunger. When we stated we were not plunging the toilet ourselves, we received back talk and attitude. I was very appalled at the unprofessionalism of the front desk staff!
Denise, 3-night trip

8/10 Very good

It was clean and quiet hotel
scott, 2-night trip