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One&Only Mandarina

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Escape to the tranquil shores of One&Only Mandarina, where lush gardens and a private beach await. Unwind with a sports massage or aromatherapy at ONE&ONLY SPA, then enjoy Mediterranean cuisine with ocean views at one of the 3 on-site restaurants. With free in-room WiFi, bike rentals, and babysitting services available.
VIP Access

Reviews

9.6 out of 10, Loved by guests
Top-rated by travelers

Popular amenities

  • Pool
  • Free breakfast
  • Pet friendly
  • Free parking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • 3 restaurants and bar/lounge
  • Full-service spa
  • 5 outdoor pools
  • Free beach shuttle
  • Fitness center
  • Steam room
  • Free beach cabanas
  • Free beach club on site
  • Beach umbrellas
  • Beach sun loungers

For families (6)

  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (surcharge)
  • Playground on site
  • Rollaway/extra beds
The current price is CNY6,101
CNY8,298 total
includes taxes & fees
Jun 1 - Jun 2

Why we love this property

Seaside bliss awaits
Found on a private beach with white sand, this hotel beckons water lovers. Activities include snorkeling, sailing, and kayaking. Beachside perks abound.
Work and beach bliss
Guests can handle work in conference spaces or laptop-ready rooms, then unwind with beachside massages, spa services, and poolside drinks.
Culinary delights
Mediterranean and Mexican fare shines at 3 restaurants with pool and ocean views. Free breakfast starts the day. Couples enjoy private dining options.

Room options

Available filters for rooms
Showing 36 of 36 rooms

View all photos for Villa, 2 Bedrooms (Banderas)

Premium bedding, memory foam beds, minibar, in-room safe

Villa, 2 Bedrooms (Banderas)

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 210 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Villa (Cliff)

Property amenity

Villa (Cliff)

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 83 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Treehouse (No pets allowed)

Treehouse (No pets allowed) | Premium bedding, memory foam beds, minibar, in-room safe

Treehouse (No pets allowed)

10.0 out of 10
Exceptional
(5 reviews)
  • Garden view
  • 79 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Villa (Ocean Cliff)

Premium bedding, memory foam beds, minibar, in-room safe

Villa (Ocean Cliff)

9.4 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 83 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Tree House (Ocean)

Tree House (Ocean) | Exterior

Tree House (Ocean)

10.0 out of 10
Exceptional
(6 reviews)
  • Ocean view
  • 79 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Villa (Tortuga)

Villa (Tortuga) | Premium bedding, memory foam beds, minibar, in-room safe

Villa (Tortuga)

  • Ocean view
  • 264 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Villa (Jaguar)

Villa (Jaguar) | Room amenity

Villa (Jaguar)

  • Ocean view
  • 269 sq m
  • 2 bedrooms
  • Sleeps 7
  • 2 King Beds
  • Free WiFi

View all photos for Villa (Pacífico)

Villa (Pacífico) | Room amenity

Villa (Pacífico)

  • Ocean view
  • 342 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds
  • Free WiFi

View all photos for Villa (Cumaru)

Villa (Cumaru) | View from room

Villa (Cumaru)

  • Ocean view
  • 217 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Queen Sofa Bed
  • Free WiFi

View all photos for Villa (One)

Villa (One) | Room amenity

Villa (One)

  • Ocean view
  • 1747 sq m
  • 3 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds
  • Free WiFi

View all photos for Villa Tortuga

Bathroom | Separate tub and shower, rainfall showerhead, free toiletries

Villa Tortuga

  • Sleeps 6
  • Free WiFi

View all photos for Panoramic Tree House (Ocean)

Exterior

Panoramic Tree House (Ocean)

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 79 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Panoramic Room (Ocean Cliff)

Panoramic Room (Ocean Cliff) | Pool | 5 outdoor pools, open 10:00 AM to 6:00 PM, pool umbrellas, sun loungers

Panoramic Room (Ocean Cliff)

  • Ocean view
  • 83 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Villa (Banderas King)

Premium bedding, memory foam beds, minibar, in-room safe

Villa (Banderas King)

  • Garden view
  • 210 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Villa, 2 Bedrooms, Ocean View (Banderas)

42-inch Smart TV with digital channels, TV, iPod dock

Villa, 2 Bedrooms, Ocean View (Banderas)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 210 sq m
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

Villa, Ocean View (Banderas King)

  • Ocean view
  • 126 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Premier Panoramic Ocean Treehouse (No pets allowed)

Premier Panoramic Ocean Treehouse (No pets allowed) | Exterior

Premier Panoramic Ocean Treehouse (No pets allowed)

  • Ocean view
  • 79 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Premier Panoramic Ocean Cliff Villa

Property amenity

Premier Panoramic Ocean Cliff Villa

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 83 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for 8 Bedroom Private Home 1

Premium bedding, memory foam beds, minibar, in-room safe

8 Bedroom Private Home 1

  • Ocean view
  • 708 sq m
  • 1 bedroom
  • Sleeps 24
  • 4 King Beds and 4 Queen Beds
  • Free WiFi

View all photos for 7 Bedroom Private Home 14

7 Bedroom Private Home 14 | Premium bedding, memory foam beds, minibar, in-room safe

7 Bedroom Private Home 14

  • Ocean view
  • 985 sq m
  • 1 bedroom
  • Sleeps 16
  • 2 Queen Beds and 6 King Beds
  • Free WiFi

View all photos for 4 Bedroom Private Home 13

4 Bedroom Private Home 13 | Premium bedding, memory foam beds, minibar, in-room safe

4 Bedroom Private Home 13

  • Ocean view
  • 708 sq m
  • 1 bedroom
  • Sleeps 12
  • 2 King Beds and 4 Queen Beds
  • Free WiFi

View all photos for 5 Bedroom Private Home 3

5 Bedroom Private Home 3 | Premium bedding, memory foam beds, minibar, in-room safe

5 Bedroom Private Home 3

  • Ocean view
  • 985 sq m
  • 1 bedroom
  • Sleeps 14
  • 4 Queen Beds and 3 King Beds
  • Free WiFi

View all photos for 5 Bedroom Private Home 16

5 Bedroom Private Home 16 | Premium bedding, memory foam beds, minibar, in-room safe

5 Bedroom Private Home 16

  • Ocean view
  • 985 sq m
  • 1 bedroom
  • Sleeps 16
  • 2 King Beds and 6 Queen Beds
  • Free WiFi

View all photos for 5 Bedroom Private Home 12

5 Bedroom Private Home 12 | Premium bedding, memory foam beds, minibar, in-room safe

5 Bedroom Private Home 12

  • Ocean view
  • 708 sq m
  • 1 bedroom
  • Sleeps 14
  • 3 King Beds and 4 Queen Beds
  • Free WiFi

View all photos for 4 Bedroom Private Home 2

Premium bedding, memory foam beds, minibar, in-room safe

4 Bedroom Private Home 2

  • Ocean view
  • 4 bedrooms
  • Sleeps 12
  • 4 Queen Beds and 2 King Beds
  • Free WiFi

View all photos for 6 Bedroom Private Home 33

6 Bedroom Private Home 33 | Premium bedding, memory foam beds, minibar, in-room safe

6 Bedroom Private Home 33

  • Ocean view
  • Sleeps 16
  • 4 King Beds and 4 Queen Beds
  • Free WiFi

View all photos for 6 Bedroom Private Home 2

View from room

6 Bedroom Private Home 2

  • Ocean view
  • 6 bedrooms
  • Sleeps 16
  • 4 King Beds and 4 Queen Beds
  • Free WiFi

View all photos for 10 Bedroom Private Home 2

10 Bedroom Private Home 2 | Premium bedding, memory foam beds, minibar, in-room safe

10 Bedroom Private Home 2

  • Ocean view
  • 10 bedrooms
  • Sleeps 28
  • 6 King Beds and 4 Queen Beds
  • Free WiFi

View all photos for 5 Bedroom Private Home 34

5 Bedroom Private Home 34 | Premium bedding, memory foam beds, minibar, in-room safe

5 Bedroom Private Home 34

  • Ocean view
  • Sleeps 14
  • 4 Queen Beds and 3 King Beds
  • Free WiFi

View all photos for 4 Bedroom Private Home 1

Premium bedding, memory foam beds, minibar, in-room safe

4 Bedroom Private Home 1

  • Ocean view
  • 4 bedrooms
  • Sleeps 16
  • 2 King Beds and 8 Queen Beds
  • Free WiFi

View all photos for 5 Bedroom Private Home 28

5 Bedroom Private Home 28 | Premium bedding, memory foam beds, minibar, in-room safe

5 Bedroom Private Home 28

  • Ocean view
  • Sleeps 16
  • 2 King Beds and 3 Queen Beds
  • Free WiFi

View all photos for 5 Bedroom Private Home 32

5 Bedroom Private Home 32 | Premium bedding, memory foam beds, minibar, in-room safe

5 Bedroom Private Home 32

  • Ocean view
  • Sleeps 14
  • 2 Double Beds and 3 King Beds
  • Free WiFi

View all photos for 8 Bedroom Private Home 53

8 Bedroom Private Home 53 | Premium bedding, memory foam beds, minibar, in-room safe

8 Bedroom Private Home 53

  • Ocean view
  • 8 bedrooms
  • Sleeps 24
  • 4 King Beds, 6 Queen Beds and 2 Twin Beds
  • Free WiFi

View all photos for 5 Bedroom Private Home 26

5 Bedroom Private Home 26 | Premium bedding, memory foam beds, minibar, in-room safe

5 Bedroom Private Home 26

  • Ocean view
  • 5 bedrooms
  • Sleeps 14
  • 3 King Beds and 4 Queen Beds
  • Free WiFi

View all photos for Two Bedroom Ocean Villa Banderas

Terrace/patio

Two Bedroom Ocean Villa Banderas

  • Sleeps 6
  • Free WiFi

View all photos for Ocean Treehouse

Premium bedding, memory foam beds, minibar, in-room safe

Ocean Treehouse

  • Sleeps 3
  • Free WiFi

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9.6 out of 10, Exceptional, 32 reviews
The price is CNY6,443
CNY8,763 total
includes taxes & fees
Jun 1 - Jun 2
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About the neighborhood

Map
Riviera Nayarit, Nuevo Vallarta, Lo de Marcos, NAY, 63779

What's nearby

  • Campo de Ensueno Golf Course - 7 min drive - 5.4 km
  • Lo de Marcos Plaza - 15 min drive - 9.2 km
  • Rincón de Guayabitos Beach - 16 min drive - 13.8 km
  • Tianguis Market - 17 min drive - 14.5 km
  • Lo de Marcos Beach - 18 min drive - 8.8 km

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 50 min drive
  • Free beach shuttle

Restaurants

  • ‪Olivia - ‬10 min drive
  • ‪Restaurant "Las Palmas - ‬14 min drive
  • ‪Tomatina Comfort Food - ‬10 min drive
  • ‪Tacos Oscar - ‬9 min drive
  • ‪las glorias taqueria - ‬9 min drive

About this property

One&Only Mandarina

  • Putting you within a 10-minute drive of Campo de Ensueno Golf Course, One&Only Mandarina offers a private beach where you can enjoy free cabanas, beach umbrellas, and beach massages. 5 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, aromatherapy, and hydrotherapy. Alma Restaurant, one of 3 restaurants, serves Mediterranean cuisine and is open for lunch and dinner. Other highlights at this luxurious hotel include a poolside bar, a fitness center, and a steam room. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 105 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*
    • Children's club*
DONE

Pets

    • Pets allowed (dogs and cats only, 2 total, up to 51 lbs per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite valet parking
DONE

Offsite

    • Free beach shuttle
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 7:00 AM–11:30 AM
  • 3 restaurants
  • Bar/lounge
  • Poolside bar
  • Private dining
  • 24-hour room service

Traveling with children

  • Children stay free (see details)
  • Children's club (surcharge)
  • Children's pool
  • Playground
  • Childcare in room (surcharge)
  • Children's games

What to do

  • On a private beach
  • Free beach club
  • Free beach shuttle
  • Yoga classes
  • Ecotours
  • Mountain biking
  • Rope course
  • Horse riding/rentals
  • Kayaking
  • Canoe
  • Parasailing
  • Sailing
  • Boat tours
  • Motor boating
  • Personal watercraft (motorized)
  • Rafting
  • Inflatable boating
  • Scuba diving
  • Snorkeling
  • Surfing/body boarding
  • Water skiing
  • Windsurfing
  • Ziplining
  • Fishing
  • Horse riding nearby
  • Water tubing nearby

Working away

  • Business center
  • Meeting room
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Free beach cabanas
  • Free beach shuttle
  • Bicycle rentals
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Water sports equipment

Facilities

  • Built in 2019
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
  • Fitness center
  • 5 outdoor pools
  • Full-service spa
  • Massage/treatment rooms
  • Steam room
  • Lockers available
  • Banquet hall
  • Reception hall
  • Outdoor entertainment area
  • Outdoor furniture
  • Walkway to water
  • Mediterranean architecture

Room amenities

Be entertained

  • 42-inch Smart TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Memory foam mattress
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Private pool
  • Balcony
  • Individually furnished

Freshen up

  • Separate bathtub and shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water
  • Dining table
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Restaurant dining guide

Special features

Spa

One&Only Spa has 6 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a mud bath, a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Alma Restaurant - This poolside restaurant specializes in Mediterranean cuisine and serves lunch and dinner. Reservations are required.
Carao Restaurant - This poolside restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.
Tree Top Bar - This cocktail bar overlooks the ocean. Open daily.
Jetty Beach Club - Onsite restaurant. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in the EarthCheck and Preferred by Nature, programs that measure the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
One&Only Mandarina is listed in the 2021 Condé Nast Traveler Hot List.

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for USD 35.0 per night
  • Children's club access is available for an extra charge
  • Guests must contact this property in advance to reserve high chairs

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50 per accommodation, per stay

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 6:00 PM
  • Children under 11 years old are not allowed in the swimming pool without adult supervision
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

This property accepts credit cards and debit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express, Discover

Cashless transactions are available.

Also known as

One and Only Mandarina

One & Only Mandarina

One& Only Mandarina

One&Only Mandarina Hotel

One&Only Mandarina Lo de Marcos

One&Only Mandarina Hotel Lo de Marcos

Oneandonly Mandarina

Frequently asked questions

Does One&Only Mandarina offer free cancellation for a full refund?

Yes, One&Only Mandarina does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at One&Only Mandarina?

Yes, there are 5 outdoor pools and a children's pool. Guests have pool access from 10:00 AM to 6:00 PM.

Are pets allowed at One&Only Mandarina?

Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 51 lbs per pet. There's a charge of USD 50 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at One&Only Mandarina?

Yes, there's free valet parking.

What are the check-in and check-out times at One&Only Mandarina?

Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.

What is there to do at One&Only Mandarina and nearby?

Have fun with onsite activities like horseback riding, kayaking, and mountain biking. Additional recreation onsite includes ecotours and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 5 outdoor swimming pools. One&Only Mandarina also has a private beach, private plunge pools, and a steam room, as well as spa services, a picnic area, and a garden.

Are there restaurants at or near One&Only Mandarina?

Yes, there are 3 onsite restaurants, featuring Mediterranean cuisine, ocean views, and poolside dining.

Does One&Only Mandarina have any outdoor private spaces?

Yes, every room features a private pool, a private plunge pool, and a balcony.

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Reviews

One&Only Mandarina Reviews

9.6

Exceptional

10

Cleanliness

9.8

Amenities

9.6

Staff & service

9.8

Property conditions & facilities

Guest review summary

What guests liked

  • The property offers stunning ocean views and a beautiful beach experience. (3 reviews)
  • The spa at this property is top-notch with world-class quality treatments. (3 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Food
Beach
Spa
View
Restaurant
Villa
Jungle
Amenities
Room

Reviews

Verified

10/10 Exceptional

Staff incredible and the hotel spotless
Iliana, 3-night trip
Verified

10/10 Exceptional

Amazing spa with complementary use of sauna, cold plunge, steam room, wonderful pool options with carao adults only pool being a highlight, good food, friendly staff, very private rooms
Edward, 5-night trip
Verified

10/10 Exceptional

The property is incredible, and the service was 5-star..
Gabriel, 4-night trip
Verified

10/10 Exceptional

Staff was wonderful and super welcoming with us.
Mark, 3-night trip
Verified

10/10 Exceptional

it is very privately secluded high end resort with excellent service
Ravindra, 5-night trip
Verified

10/10 Exceptional

The One & Only Mandarina is a beautiful place to stay. The service, food and amenities are outstanding. Been there twice and will definitely return. Memorable experience.
Leo, 3-night trip
Verified

10/10 Exceptional

Super private and friendly staff who went above and beyond during our stay! Love every restaurant we visited! 5 stars all the way!!!
Jing, 4-night trip
Verified

10/10 Exceptional

The best of the best. Great property, great staff. This is a great option to have a wonderful days of spa and don't leave the hotel for any reason. You have everything you need. Amazing views!
Agustin, 2-night trip
Verified

10/10 Exceptional

Great couple vacation

Exclusive, secluded, private and great services throughout the entire property. Well designed room, plenty of amenity to make for a great get away. Foods selections are healthy and thoughtful. Plenty to please the palettes and mesmerize the eyes. We recommend this property.
Bruno, 3-night trip
Verified

10/10 Exceptional

This resort is absolutely breathtaking, the best I've ever experienced. It's expansive, requiring buggy rides from point to point, but the convenience of communicating with staff via WhatsApp makes navigation seamless. The responses are prompt, enhancing the overall ease of getting around the property. Plus, the food options are simply outstanding.
Jerry B, 2-night trip
Verified

8/10 Very good

This is one of the best properties I've been to. This reminds me to Capella Ubud in Bali and since I live in Miami, O&O Mandarina would be a great option for a come back. The views, jungle, beach, food, treehouse room and amenities are unlike any other in the American continent. However, pre-stay communication via email to plan an itinerary and service at Alma restaurant (where you normally have breakfast) left a lot to be desired for a property of this level.
Julio, 3-night trip
Verified

10/10 Exceptional

Everything about this property was absolutely amazing! Highly recommend visiting ! The staff were incredible, the communication was top tier. Transportation throughout the whole property was easy and certainly convenient. They also provided me a pregnancy pillow which made sleeping and lounging around in the bed and day bed so comfortable for me. I thought that gesture was very helpful. The importance to catering to our needs was the top of their list! We will certainly be coming back!
Amosshwa, 4-night trip
Verified

8/10 Very good

It was very tranquil and staff was very kind. It did take time to wait for food cart service to and from places since nothing is within walking distance which was annoying at times. Our dinner restaurant was canceled On of the nights too and not many other options to choose from. Overall it was a peaceful and very relaxing experience
michelle, 3-night trip
Verified

10/10 Exceptional

Exceptional property with excellent service. The beauty of the hotel is unparalleled to anything in North America given that natural habitat it’s located in. Our host Jorge and Javier took excellent care of us. Unforgettable 2 dishes- the sea urchin risotto with abalone at the pop up Singapore restaurant and the simple but divine spaghetti pomodoro with charred shrimp at the Italian restaurant should be a must. These two dishes really speaks to your soul if you are a food lover. The vegetable from their garden pizza is also well done. The quality of this pizza and pasta is world class. The spa is top notch. Will be back.
Shibu, 3-night trip
Verified

10/10 Exceptional

Truly exceptional. My sister and I came here to celebrate our upcoming weddings and could not have picked a better hotel. We stayed in a Ocean Cliff Villa (the staff graciously offered us a complimentary upgrade). The room was fantastic. We remarked every five minutes of our trip how lucky we were and how impressive the property was. The service was truly outstanding from start to finish. To give a sense of just how fabulous the staff is: My laptop screen got damaged en route rendering the laptop unusable; within hours of arrival at the hotel the staff had delivered to my room an external monitor just in case I had a work emergency. Our butlers Javier and Jorge could not have been kinder; they were constantly thinking ahead to activities we might enjoy and always ensured we had reservations at convenient times. Truly, truly one of a kind. We will be back.
Anna C, 4-night trip
Verified

10/10 Exceptional

One of the best Hotels we have ever stayed.
Christoph, 6-night trip
Verified

10/10 Exceptional

Very friendly and detailed staff. We forgot our passport in the room, the staff go beyond and over what they could to help a immediately secured delivery
Michelle, 3-night trip
Verified

10/10 Exceptional

Everything was excellent
Carla, 3-night trip
Verified

10/10 Exceptional

Excelente todo todo
Gilberto, 3-night trip
Verified

10/10 Exceptional

Probably the best hotel we have ever stayed!
Melchor, 3-night trip
Verified

10/10 Exceptional

Most amazing property we have ever stayed at.
Michael, 3-night trip
Verified

10/10 Exceptional

Absolutely amazing resort!!! We loved our stay at the Mandarina!
Brittany, 4-night trip
Verified

10/10 Exceptional

One of the best, if not the best resort in the world. Amazing and wonderful host (Juan) & hostess (Angelita).
Sara, 5-night trip
Verified

10/10 Exceptional

Privacy
joseph, 9-night trip
Verified

10/10 Exceptional

Absolutely incredible experience. I can’t wait to go back!
Abby, 4-night trip