In the heart of Hanoi, Ficus Suites Apartment offers a serene retreat near Hoan Kiem Lake. Take in the views from the rooftop terrace, unwind in the garden or get work done at a business center with free WiFi.
Hanoi Old Town Night Market - 12 min walk - 1.0 km
Train Street - 13 min walk - 1.1 km
Hoan Kiem Lake - 13 min walk - 1.2 km
Getting around
Noi Bai Intl. Airport (HAN) - 38 min drive
Hanoi Long Bien Station - 8 min walk
Hanoi Gia Lam Station - 17 min drive
Hanoi Railway Station - 23 min walk
Airport shuttle (surcharge)
Restaurants
Karaoke Sunny - 2 min walk
Phê La - 5 min walk
Reng Reng Cafe - 1 min walk
Phê Đây - 3 min walk
Kafa Café - 2 min walk
About this property
Ficus Suites Apartment
Ficus Suites Apartment features a rooftop terrace and puts you within a 15-minute walk of West Lake and Hanoi Old Town Night Market. Guests will have free perks like WiFi and self parking. A terrace and a garden are other highlights, and apartments offer up nice touches like slippers and memory foam beds with pillow menus.
At a glance
DONE
Property size
25 apartments
Arranged over 11 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Late check-out subject to availability
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
PETS
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite parking available only on request
Free onsite self parking
Onsite parking limited
DONE
Transfers
Airport shuttle on request (available 24 hours)*
VPN_KEY
Other information
Designated smoking areas
Property amenities
Internet
Free WiFi
Parking and transportation
Onsite parking available only on request
Free self parking on site
Limited onsite parking
24-hour roundtrip airport shuttle (surcharge)
Airport shuttle on request
Kitchen
Refrigerator
Stovetop
Microwave
Free tea bags/instant coffee
Cookware/dishes/utensils
Electric kettle
Paper towels
Dining
Minibar
Bedrooms
Premium bedding
Pillow menu
Bed sheets provided
Memory foam mattress
Rollaway/extra beds: VND 250000.0 per day
Bathrooms
Free toiletries
Soap
Toothbrush and toothpaste
Bidet
Hair dryer
Towels provided
Toilet paper
Slippers
Shampoo
Living spaces
Living room
Dining room
Sitting area
Entertainment
45-inch Smart TV with digital service
TV in a common area
Outdoor areas
Rooftop terrace
Terrace
Garden
Picnic area
Laundry
Dryer
Dry cleaning/laundry service
Laundry facilities
Work spaces
Business center
Laptop workspace
Comfort
Air conditioning
Heating
Pets
No pets allowed
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Hardwood flooring in room
Soundproofing
Designated smoking areas
Services and conveniences
Concierge services
Tour/ticket assistance
Daily housekeeping
Safe
Local maps
Guidebooks/recommendations
Electrical adapters/chargers
Iron/ironing board
Phone
Luggage storage
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
Fire extinguisher
General
25 rooms
11 floors
1 building
Individually decorated
Individually furnished
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Credit card charges are subject to an extra charge of 3 percent
Children & extra beds
Rollaway beds are available for VND 250000.0 per day
Parking
Guests must contact this property in advance to reserve onsite parking
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International
Also known as
Ficus Suites Apartment Hanoi
Ficus Suites Apartment Aparthotel
Ficus Suites Apartment Aparthotel Hanoi
Frequently asked questions
Does Ficus Suites Apartment offer free cancellation for a full refund?
Yes, Ficus Suites Apartment does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Ficus Suites Apartment?
Sorry, pets aren't allowed.
Is parking offered on site at Ficus Suites Apartment?
Yes, there's free self parking. Parking spots may be limited.
Is airport shuttle service offered by Ficus Suites Apartment?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Ficus Suites Apartment?
Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Ficus Suites Apartment and nearby?
Ficus Suites Apartment has a picnic area and a garden.
Does Ficus Suites Apartment have a kitchen or kitchenette?
Yes, there is a kitchen which also includes cookware, a refrigerator, and a microwave.
What's the area around Ficus Suites Apartment like?
Ficus Suites Apartment is a short 8-minute walk from Hanoi Long Bien Station and 16 minutes' walk from Hoan Kiem Lake.
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Reviews
Ficus Suites Apartment Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.2
Cleanliness
8.0
Location
10
Staff & service
9.4
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
Dec 8, 2025
Great location by the Old Quarter. Set back in an alley, so much quieter than a hotel on the streets. Room was spacious, clean and well equipped. Staff were very friendly and helpful.
Michael
Michael, 6-night trip
Verified
10/10 Exceptional
Dec 23, 2025
Courteous staff
swapnil
swapnil, 2-night trip
Verified
10/10 Exceptional
Oct 27, 2025
Staff was absolutely amazing!! So helpful!!
John
John, 3-night trip
Verified
10/10 Exceptional
Jun 20, 2024
And it's tiem biet (good bye) to our Ficus Suites Apartment that we stayed for the past 7 nights. It comes with a living room, dining room, kitchenette, and 2 bedrooms. The apartment is clean and bright and the aircon is adjustable the cold level we like for the very hot Hanoi weather.
The reception staff Apple, Hieu, and Lee were very friendly and helpful. They always greeted us with smiles, provided useful tips on locations of good food and day trips suggestions, asked us where we had been the day for our visits, etc.
Reviews on several booking sites also mentioned the same about them. They make this serviced apartment a top reason for stay.
I also dropped by at the nearby BRG Mart (about 100m away) which we bought our groceries from almost daily to bid goodbye to the cashier who always greeted me with huge smile after an occasion when I used Google Translate to enquire where was the jam (i.e. Mut in Vietnamese).
And there is a very strange store across our apartment... The store name is Uniqlo but it doesn't look like it at all.
Raymond
Raymond, 7-night trip
Verified
10/10 Exceptional
May 4, 2023
Good place to stay
The property was well maintained and spacious. The hotel staffs were amazing. They spoke English well, provided very helpful information to navigate the area, eg. good food, shopping, and view points.
Apple, the hotel staff, was very sweet and friendly.
Beryl
Beryl, 4-night trip
Verified
10/10 Exceptional
Aug 21, 2019
The hotel staffs are REALLY nice. The location is a little bit difficult to find but it is surrounded by restaurants and marts. The price is also relatively cheap to the comfort condition. It’s highly recommended place to stay in Hanoi if you come here in group.
Verified traveler
1-night trip
Verified
4/10 Fair
May 26, 2024
Staff was great however we had a bunch of issues. First it isn't in a great area. Just be aware of that. The staff continuously turned off the A/C when we left the apartment. They have controls behind the desk on the ground floor. The temperatures reached 100 degrees and when we got back to the apartment it was hot because of this. The washing machine didn't work properly. There is no dryer, just a bad clothes line outside. It rained and was humid so no way to dry clothes. The place had no napkins, paper towels, etc. They put stuff in the fridge however charged for everything. It was a bit odd since this is not a hotel but an apartment.
Heath
Heath, 3-night trip
Verified
10/10 Exceptional
Sep 27, 2023
좋은 위치 친절하고 똑똑한 직원
좋았어요 재방문 의사 있습니다.
gogo
gogo, 4-night trip
Verified
10/10 Exceptional
Jan 23, 2020
숙소가 깨끗하고 마음에 들어요!
숙소가 청결하며, 편의시설도 잘 갖추어져 있었다. 직원들도 모두 친절하며, 요구사항에 잘 대응해주었다. 다만 숙소 찻길에서 골목으로 들어간 위치라 찾는데 조금의 어려움이 있었다.
JIN SEOG
JIN SEOG, 3-night trip
Verified
10/10 Exceptional
Jan 13, 2020
Great apartment in a terrific location in Hanoi. The staff were very welcoming, friendly, helpful and knowledgeable. Five stars! Thanks
Verified traveler
4-night trip
Verified
10/10 Exceptional
Jan 10, 2020
직원분들이 정말 정말 정말 친 절했어요
요청사항도 잘 들어주시고 위치도 좋고
공항갈때도 도움 많이 받았어요
베트남에서 여기만큼 좋은데 찾기 힘들거예요
Verified traveler
3-night trip
Verified
10/10 Exceptional
Jan 4, 2020
물이잘안내려가서 사워하면 덤으로 족욕가능 굿굿!!
내흔적을 다음사람이볼수있어요,,,그것빼곤 다 만족했습니다~
밤에잘때 조용합니다.
다음에 또 갈게요
Verified traveler
2-night trip
Verified
10/10 Exceptional
Dec 25, 2019
가족들과 4박 지내고 왔습니다. 직원들이 너무 친절하고 가족처럼 대해줘서 너무 고마웠어요~
Verified traveler
4-night trip
Verified
10/10 Exceptional
Dec 23, 2019
매우 친절 깨끗하고 넓고 저렴
4명이서 갔는데 따뜻한 물, 히터 잘나오고 청소도 매일 깨끗하게 해줍니다 직원들 매우 친절하고 친절합니다 번화가와 떨어져 있어 조용하고 가격이 저렴하고 넓고 깨끗합니다 다음에도 하노이 방문할때 여기에서 머물것 입니다 직원들 정말 친절하고 감사합니다
Located in a lane but in the central city, The room is spacious and a small kitchen is attached. Maybe it is a lack of utensils when you check-in. The hotel provides anything you request. The staff is nice and helpful. The only suggestion for them is room cleaning. It seems cleaning signboard hanging on the door didn't be noticed. Overall it's a good hotel with value and will consider staying next time.
We stayed here for 4D/3N to explore Hanoi Old quarter and day trips to Ha Long Bay/ Ninh Vinh Province.
We took a 2 bed apartment that was really spacious and had amenities like fridge, cooker, washing machine, smart TV. For us this was super convenient as we just went to the supermarket for a fruit and yoghurt breakfast and could stockup on snacks and cold refreshments for when we go back.
The washing machine came in really handy for doing washes as needed and the TV was really good as we could steam our own YouTube vids to it for entertainment on am evening.
The rooms were really dark and Aircon just nice so got a really good night's sleep. The hotel is located just outside the old quarter so still accessible to this area but benefits from being a little more quiet.
Would definitely stay again and the staff were all very helpful.
Thomas
Thomas, 3-night trip
Verified
10/10 Exceptional
Aug 25, 2019
The environment is great and the people there are very nice.