Overall everything was fine. Everything seemed clean, but the sheets had a few minor stains (again, they were cleaned, just still had the stains). One of the hand towels was disheveled and couldnt tell if it just wasn't set neatly or if it had been used and not replaced. Other than those minor things, all seemed clean, especially the bathroom. Aside from the pillows, bed was very comfortable (as far as the pillows go, its just my preference...nothing the hotel did wrong. They were too soft for me).