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Crowne Plaza Albany - The Desmond Hotel by IHG

3.5 star property

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Photo gallery for Crowne Plaza Albany - The Desmond Hotel by IHG

Meeting facility
Lobby
Standard Room, 1 King Bed (Top Floor) | View from room
Lobby sitting area
Property amenity
In the heart of Albany, Crowne Plaza Albany - The Desmond Hotel is a vibrant retreat. Dine on American cuisine at Mr. D's, relax by the lobby fireplace, and unwind with a cocktail at the bar or an invigorating workout in the 24-hour gym.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • Free airport shuttle
  • Free area shuttle
  • 24-hour fitness center
  • 24-hour business center
  • Conference center
  • 14 meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area

For families (6)

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
The current price is CNY855
CNY979 total
includes taxes & fees
Jun 29 - Jun 30

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Standard Room, 1 King Bed

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(56 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Renovated in 2021
Blackout drapes/curtains
Separate bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, in-room safe, desk, laptop workspace

Standard Room

10.0 out of 10
Exceptional
(11 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Renovated in 2021
Blackout drapes/curtains
Separate bedroom
  • Sleeps 2
  • 1 Twin Bed OR 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-in Shower)

Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-in Shower) | Bathroom | Free toiletries, hair dryer, towels, soap

Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-in Shower)

8.8 out of 10
Excellent
(12 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Renovated in 2021
Blackout drapes/curtains
Separate bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | 1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Dining table
LCD TV
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | 1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(72 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Renovated in 2021
Blackout drapes/curtains
Separate bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Renovated in 2021
Blackout drapes/curtains
Separate bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobil, Tub)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Mobil, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Renovated in 2021
Blackout drapes/curtains
Separate bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

Junior Suite, 1 King Bed, Accessible (Mobility, Accessible Tub) | 1 bedroom, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Renovated in 2021
Blackout drapes/curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Top Floor)

Standard Room, 1 King Bed (Top Floor) | View from room

Standard Room, 1 King Bed (Top Floor)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Renovated in 2021
Blackout drapes/curtains
Separate bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility, Accessible Tub)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible (Mobility, Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Renovated in 2021
Blackout drapes/curtains
Separate bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 Queen Bed with Sofa bed

1 bedroom, in-room safe, desk, laptop workspace

Junior Suite, 1 Queen Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Renovated in 2021
Sofa bed - twin
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Duplex, 1 King Bed (Suite)

Duplex, 1 King Bed (Suite) | 1 bedroom, in-room safe, desk, laptop workspace

Duplex, 1 King Bed (Suite)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Dining table
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

1 bedroom, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Renovated in 2021
Sofa bed - twin
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Reception

Hyatt Place Albany/Downtown

  • Free breakfast
  • Pet friendly
  • Parking available
  • Free WiFi
8.8 out of 10, Excellent, 975 reviews
The price is CNY889
CNY1,018 total
includes taxes & fees
Jul 1 - Jul 2
Hyatt Place Albany/Downtown
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About the neighborhood

Map
660 Albany Shaker Rd, Albany, NY, 12211

What's nearby

  • Colonie Center Mall - 3 min drive - 3.3 km
  • Siena College - 5 min drive - 4.4 km
  • Crossgates Mall - 6 min drive - 7.9 km
  • University at Albany - 7 min drive - 9.0 km
  • Albany Medical Center - 12 min drive - 9.9 km

Getting around

  • Albany Intl. Airport (ALB) - 7 min drive
  • Schenectady, NY (SCH-Schenectady County) - 27 min drive
  • Hudson, NY (HCC-Columbia County) - 42 min drive
  • Albany-Rensselaer Station - 19 min drive
  • Schenectady Station - 20 min drive
  • Albany International Airport Station - 28 min walk
  • Free airport shuttle
  • Free area shuttle

Restaurants

  • ‪Texas Roadhouse - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Arby's - ‬2 min drive
  • ‪Olive Garden - ‬15 min walk
  • ‪Starbucks - ‬5 min walk

About this property

Crowne Plaza Albany - The Desmond Hotel by IHG

Located just 1.5 mi (2.5 km) from the airport, Crowne Plaza Albany - The Desmond Hotel by IHG offers a free shuttle (available 24 hours). The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Mr. D's, which serves American cuisine and is open for breakfast, lunch, and dinner. Other features include a bar/lounge, a 24-hour fitness center, and a fitness center. The helpful staff and restaurant get great marks from fellow travelers.

Languages

English, French, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 322 rooms
    • Arranged over 4 floors

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability

Special check-in instructions

    • This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets allowed (dogs and cats only, 1 total, up to 95 lbs per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Pets must be supervised

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))

Parking

    • Onsite parking available only on request
    • Free onsite self parking
    • Uncovered onsite extended parking (USD 15 per day)
    • Wheelchair-accessible parking and van parking on site

Transfers

    • Free airport shuttle on request (available 24 hours)*

Offsite

    • Free area shuttle within 3 miles

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) 7:00 AM–11:30 AM on weekdays and 7:00 AM–noon on weekends
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area

Traveling with children

  • Free local shuttle
  • Children's menu

What to do

  • Golfing nearby

Working away

  • 24-hour business center
  • 14 meeting rooms
  • Computer station
  • Conference center (23433 square feet of space)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Bicycle rentals

Facilities

  • Built in 1974
  • ATM/banking
  • Fireplace in lobby
  • 24-hour fitness center
  • An indoor pool
  • Banquet hall
  • Traditional architecture

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 35
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 12 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 36
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Stairway handrail height (inches): 32
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site
ROOM

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium digital channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Alarm clock
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 500+ Mbps (good for 6+ people or 10+ devices))
  • Phone
  • Desk chair

Food and drink

  • Mini-fridge

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
STAR_OUTLINE

Special features

Dining

Mr. D's - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
MONETIZATION_ON

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 8 to 13 for adults, and USD 5 to 12 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 10.0 per night

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 100 per stay
  • Pets are allowed for an extra charge of USD 75 per accommodation, per stay

Parking

  • Uncovered extended parking costs USD 15 per day
  • Guests must contact this property in advance to reserve onsite parking

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 9:00 PM

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Desmond
Desmond Albany
Desmond Hotel
Desmond Hotel Albany
Hotel Desmond
The Desmond Hotel Conference Center
The Desmond Hotel Albany
Crowne Plaza Albany The Desmond Hotel
Crowne Plaza Albany The Desmond Hotel an IHG Hotel
Crowne Plaza Albany - The Desmond Hotel by IHG Hotel
Crowne Plaza Albany - The Desmond Hotel by IHG Albany
Crowne Plaza Albany - The Desmond Hotel by IHG Hotel Albany
HELP_OUTLINE

Frequently asked questions

Does Crowne Plaza Albany - The Desmond Hotel by IHG offer free cancellation for a full refund?

Yes, Crowne Plaza Albany - The Desmond Hotel by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Crowne Plaza Albany - The Desmond Hotel by IHG?

Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 9:00 PM.

Are pets allowed at Crowne Plaza Albany - The Desmond Hotel by IHG?

Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 95 lbs per pet. There's a charge of USD 75 per accommodation, per stay, and there's also a deposit of USD 100 per stay. Service animals are exempt from fees.

Is parking offered on site at Crowne Plaza Albany - The Desmond Hotel by IHG?

Yes, there's free self parking.

Is airport shuttle service offered by Crowne Plaza Albany - The Desmond Hotel by IHG?

Yes, a free airport shuttle is available.

What are the check-in and check-out times at Crowne Plaza Albany - The Desmond Hotel by IHG?

Check-in start time: 4:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.

Is there an onsite casino at Crowne Plaza Albany - The Desmond Hotel by IHG?

No, this hotel doesn't have a casino, but Rivers Casino & Resort (20-min drive) is nearby.

What is there to do at Crowne Plaza Albany - The Desmond Hotel by IHG and nearby?

Crowne Plaza Albany - The Desmond Hotel by IHG has an indoor pool and a 24-hour fitness center.

Are there restaurants at or near Crowne Plaza Albany - The Desmond Hotel by IHG?

Yes, Mr. D's offers American cuisine.

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Crowne Plaza Albany - The Desmond Hotel by IHG Reviews

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

Room
Service staff
Restaurant
Food
Airport
Bed
Bathroom
Breakfast
Wedding
Lobby

What guests liked

  • The on-site restaurant offered excellent meals, including breakfast, dinner, and desserts, with a chef who truly knows what he's doing. (17 reviews)
  • Breakfast was consistently described as excellent, great, delicious, and superb by multiple guests. (14 reviews)
  • The airport shuttle service was speedy, dependable, and very accessible. (11 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Stayed for five days and loved it.
Lane, 5-night trip

10/10 Exceptional

Wonderful place

Very nice hotel! Staff was friendly both at the front desk and at the restaurant. Shower was good, room was clean, beds were comfortable. Would stay here again
Jeff, 1-night trip

10/10 Exceptional

June 2025 stay

We stayed there for a family reunion. Had a great time friendly staff clean rooms. Everything was perfect close to the airport.
Deborah, 3-night trip

10/10 Exceptional

Good Vibes

Very nice pleasant staff
1-night trip

10/10 Exceptional

It was perfect for my short stay
Brin, 1-night trip

10/10 Exceptional

Very nice hotel, enjoyed my stay with no complaints!
Robert, 1-night trip

10/10 Exceptional

Great stay
Selena, 1-night trip

10/10 Exceptional

Convenient location with excellent rooms
Dennis, 2-night trip

10/10 Exceptional

Clean, comfy beds, quiet
Jessica, 1-night trip

10/10 Exceptional

Always a great place to stay before travel.
richard, 1-night trip

10/10 Exceptional

Staff was super helpful and friendly.
Nicole, 1-night trip

10/10 Exceptional

Nice place to stay for early flights ! Many restaurants and shopping options just 6 minutes away.
Evelyn, 1-night trip

10/10 Exceptional

Very welcoming and accommodating!
Georgia, 1-night trip

10/10 Exceptional

Always a nice stay at the Desmond
Linda, 1-night trip

10/10 Exceptional

Excellant hotel. Very clean and comfortable. Restaurant on site was excellant. Stag was friendly and attentive. Definitely will stay here again!
Beth, 2-night trip

10/10 Exceptional

Always Terrific

Always my preferred place to stay. Rooms clean and comfortable. Food and bar very good too.
Frank, 3-night trip

10/10 Exceptional

Very nice property with attractive facilities and good restaurant
Jairus, 1-night trip

10/10 Exceptional

Very nice room and so convenient to the airport! My son loved the big fish swimming in the middle of the hotel too!
Jennifer, 1-night trip

10/10 Exceptional

Very good Enjoyed the weekend Very cool hotel
MIKE, 2-night trip

10/10 Exceptional

Great place to stay!
Kevin, 1-night trip

10/10 Exceptional

Spacious, pet friendly for a fee and conveniently located.
Michelle, 1-night trip

8/10 Very good

Nice hotel with comfortable bed and pillows

The onsite restaruant service is too slow. We planned to have brunch on Sunday (4/27/2025), however we were told to wait for more than 1 hour to be seated. So we had to leave and go to other place for a meal.
Bei, 1-night trip

10/10 Exceptional

Friendly staff
Joanne, 1-night trip

10/10 Exceptional

Very clean, quiet and easy to find. Very unique inside walkable area to
Paul, 1-night trip

10/10 Exceptional

Solid hotel in Albany area
Daniel, 1-night trip