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Crowne Plaza Albany - The Desmond Hotel by IHG

3.5 star property
Hotel with indoor pool, near Colonie Center Mall

Choose dates to view prices

In the heart of Albany, Crowne Plaza Albany - The Desmond Hotel is a vibrant retreat. Dine on American cuisine at Mr. D's, relax by the lobby fireplace, and unwind with a cocktail at the bar or an invigorating workout in the 24-hour gym.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • Free airport shuttle
  • Free area shuttle
  • 24-hour fitness center
  • 24-hour business center
  • Conference center
  • 14 meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area

For families (6)

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Garden
  • Daily housekeeping
  • Laundry facilities
The current price is CNY806
CNY923 total
includes taxes & fees
May 25 - May 26

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Standard Room

In-room safe, desk, laptop workspace, blackout drapes

Standard Room

10.0 out of 10
Exceptional
(13 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(64 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(105 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Mobility Accessible)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Roll-in Shower (Mobility Accessible)

8.8 out of 10
Excellent
(15 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | In-room safe, desk, laptop workspace, blackout drapes

Executive Suite, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Duplex, 1 King Bed (Suite)

Duplex, 1 King Bed (Suite) | In-room safe, desk, laptop workspace, blackout drapes

Duplex, 1 King Bed (Suite)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout drapes

Junior Suite, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 Queen Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout drapes

Junior Suite, 1 Queen Bed with Sofa bed

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed (Top Floor)

Standard Room, 1 King Bed (Top Floor) | View from room

Standard Room, 1 King Bed (Top Floor)

9.6 out of 10
Exceptional
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible Bathtub (Mobility)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Accessible Bathtub (Mobility)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Accessible Bathtub (Mobility)

Junior Suite, 1 King Bed, Accessible Bathtub (Mobility) | In-room safe, desk, laptop workspace, blackout drapes

Junior Suite, 1 King Bed, Accessible Bathtub (Mobility)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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The price is CNY784
CNY898 total
includes taxes & fees
May 25 - May 26
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About the neighborhood

Map
660 Albany Shaker Rd, Albany, NY, 12211

What's nearby

  • Watervliet Shaker National Historic Site - 2 min drive - 2.2 km
  • Shaker Heritage Society - 2 min drive - 2.2 km
  • Crossings Maze - 3 min drive - 2.2 km
  • Colonie Center Mall - 3 min drive - 3.3 km
  • New York National Guard Headquarters - 4 min drive - 2.2 km

Getting around

  • Albany Intl. Airport (ALB) - 6 min drive
  • Schenectady, NY (SCH-Schenectady County) - 30 min drive
  • Hudson, NY (HCC-Columbia County) - 46 min drive
  • Albany International Airport Station - 5 min drive
  • Albany-Rensselaer Station - 19 min drive
  • Schenectady Station - 20 min drive
  • Free airport shuttle
  • Free area shuttle

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Texas Roadhouse - ‬3 min drive
  • ‪Olive Garden - ‬15 min walk
  • ‪The Tavern at the Desmond - ‬1 min walk
  • ‪Dunkin' - ‬13 min walk

About this property

Crowne Plaza Albany - The Desmond Hotel by IHG

Located just 1.5 mi (2.4 km) from the airport, Crowne Plaza Albany - The Desmond Hotel by IHG offers a free shuttle (available 24 hours). The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Mr. D's, which serves American cuisine and is open for breakfast, lunch, and dinner. Other features include a bar/lounge, a 24-hour fitness center, and a fitness center. The helpful staff and restaurant get great marks from fellow travelers.

At a glance

DONE

Hotel size

    • 322 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (dogs and cats only, 1 total, up to 95 lbs per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))
LOCAL_PARKING

Parking

    • Onsite parking available only on request
    • Free onsite self parking
    • Uncovered onsite extended parking (USD 15 per day)
    • Wheelchair-accessible parking and van parking on site
    • Electric vehicle charging point on site
DONE

Transfers

    • Free airport shuttle on request (available 24 hours)*
DONE

Offsite

    • Free area shuttle within 3 miles
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) 7:00 AM–11:30 AM on weekdays and 7:00 AM–noon on weekends
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Water dispenser

Traveling with children

  • Free local shuttle
  • Children's menu

What to do

  • Golfing nearby

Working away

  • 24-hour business center
  • 14 meeting rooms
  • Computer station
  • Conference center (23433 square feet of space)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Bicycle rentals

Facilities

  • Built in 1974
  • ATM/banking
  • Garden
  • Fireplace in lobby
  • 24-hour fitness center
  • An indoor pool
  • Vegetarian dining options
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • Water dispenser
  • Banquet hall
  • Traditional architecture

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 35
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 12 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 36
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Stairway handrail height (inches): 32
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium digital channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Alarm clock
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 500+ Mbps (good for 6+ people or 10+ devices))
  • Phone
  • Desk chair

Food and drink

  • Mini-fridge

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • LED light bulbs
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Dining

Mr. D's - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 8 to 13 for adults, and USD 5 to 12 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 10.0 per night

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 100 per stay
  • Pets are allowed for an extra charge of USD 75 per accommodation, per stay

Parking

  • Uncovered extended parking costs USD 15 per day
  • Guests must contact this property in advance to reserve onsite parking

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 9:00 PM

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Desmond
Desmond Albany
Desmond Hotel
Desmond Hotel Albany
Hotel Desmond
The Desmond Hotel Conference Center
The Desmond Hotel Albany
Crowne Plaza Albany The Desmond Hotel
Crowne Plaza Albany The Desmond Hotel an IHG Hotel
Crowne Plaza Albany - The Desmond Hotel by IHG Hotel
Crowne Plaza Albany - The Desmond Hotel by IHG Albany
Crowne Plaza Albany - The Desmond Hotel by IHG Hotel Albany

Frequently asked questions

Does Crowne Plaza Albany - The Desmond Hotel by IHG offer free cancellation for a full refund?

Yes, Crowne Plaza Albany - The Desmond Hotel by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Crowne Plaza Albany - The Desmond Hotel by IHG?

Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 9:00 PM.

Are pets allowed at Crowne Plaza Albany - The Desmond Hotel by IHG?

Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 95 lbs per pet. There's a charge of USD 75 per accommodation, per stay, and there's also a deposit of USD 100 per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Crowne Plaza Albany - The Desmond Hotel by IHG?

Yes, there's free self parking. Electric vehicle charging is available.

Is airport shuttle service offered by Crowne Plaza Albany - The Desmond Hotel by IHG?

Yes, a free airport shuttle is available.

What are the check-in and check-out times at Crowne Plaza Albany - The Desmond Hotel by IHG?

Check-in start time: 4:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.

Is there an onsite casino at Crowne Plaza Albany - The Desmond Hotel by IHG?

No, this hotel doesn't have a casino, but Rivers Casino & Resort (20-min drive) is nearby.

What is there to do at Crowne Plaza Albany - The Desmond Hotel by IHG and nearby?

Crowne Plaza Albany - The Desmond Hotel by IHG has an indoor pool and a 24-hour fitness center, as well as a garden.

Are there restaurants at or near Crowne Plaza Albany - The Desmond Hotel by IHG?

Yes, Mr. D's offers American cuisine.

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Reviews

Crowne Plaza Albany - The Desmond Hotel by IHG Reviews

9.2

Wonderful

9.4

Cleanliness

9.0

Amenities

9.4

Staff & service

9.2

Property conditions & facilities

Guest review summary

What guests liked

  • The airport shuttle service was convenient, timely, and provided by friendly and helpful drivers. (27 reviews)
  • Breakfast was consistently described as delicious, filling, and excellent with great service. (21 reviews)
  • The gym was great, large, spacious, and well-equipped with plenty of options for cardio and weights. (6 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Restaurant
Food
Airport
Bed
Bathroom
Breakfast
Wedding
Lobby

Reviews

Verified

10/10 Exceptional

Great room and service! As typical - my go-to place to stay when in the Albany area
Marko, 4-night trip
Verified

10/10 Exceptional

The room was very clean, and the overall place was well maintained. The on-site restaurant was great. The staff was excellent. We will definitely be back.
louis, 1-night trip
Verified

10/10 Exceptional

Room was clean and restaurant on site was great for dinner and breakfast.
Amel Nahree, 1-night trip
Verified

10/10 Exceptional

Easy check in, convenient to the airport
Susan, 1-night trip
Verified

10/10 Exceptional

We were allowed to check in a bit early which is great when traveling from afar. Rooms clean and a nice restaurant/ bar. I do wish they had a jacuzzi but the pool was nice. Overall I would recommend this hotel
Justine, 1-night trip
Verified

10/10 Exceptional

Clean & friendly stuff
Angel, 1-night trip
Verified

10/10 Exceptional

Everything was great. Food was excellent.
Robert, 1-night trip
Verified

10/10 Exceptional

Nice hotel, large and clean room and the location was great for our event.
Dragos, 1-night trip
Verified

10/10 Exceptional

The atmosphere was awesome with the coy pond and fountains
Kimberly, 2-night trip
Verified

10/10 Exceptional

Everything was great! Staff friendly and helpful, shuttle driver was amazing, the restaurant staff was amazing!
Stephanie, 1-night trip
Verified

10/10 Exceptional

This hotel is a wonderful hotel to stay. Everyone is pleasant, it is very clean, the food is excellent, and location is great.
Karin, 4-night trip
Verified

8/10 Very good

Being five minutes from the airport was a plus when catching a 6 am flight.
Nancy, 1-night trip
Verified

10/10 Exceptional

Room was nice
James, 1-night trip
Verified

10/10 Exceptional

Room was clean, comfy and staff was friendly
Giuseppina, 1-night trip
Verified

10/10 Exceptional

Hotel was nice and very friendly.
Amanda, 2-night trip
Verified

10/10 Exceptional

Very clean rooms and friendly staff
Jessica, 1-night trip
Verified

10/10 Exceptional

Nice place
Dominique, 2-night trip
Verified

10/10 Exceptional

Nice place with lovely staff.
Frances, 1-night trip
Verified

10/10 Exceptional

The room was clean and the food was great.
Samantha, 1-night trip
Verified

10/10 Exceptional

Wonderful spaces.
Amy, 1-night trip
Verified

10/10 Exceptional

Beautiful room, felt very welcome at the front desk.
Bonnie, 1-night trip
Verified

10/10 Exceptional

Amazing experience will come again
Brandon, 1-night trip
Verified

10/10 Exceptional

Staff was nice, clean room, Restaurant is convenient and serves good food at a reasonable price.
Consolacion, 2-night trip
Verified

10/10 Exceptional

excellent rooms, great restaurant and very friendly staff
margaret, 1-night trip
Verified

10/10 Exceptional

Love the little shop in the lobby
Jennifer, 1-night trip