Immerse yourself in the heart of Venice at Hotel Firenze, where you can unwind on the rooftop terrace or sip a drink at the bar. With helpful multilingual staff, free in-room WiFi, and convenient services like dry cleaning/laundry and luggage storage, this hotel offers an unforgettable stay. Guests rave about the attentive staff.
Venice (XVQ-Santa Lucia Rail Station) - 29 min walk
Restaurants
Caffè Florian - 2 min walk
Harry's Bar Cipriani - 2 min walk
Hard Rock Cafe Venice - 2 min walk
illy Caffè - 4 min walk
Osteria San Marco - 1 min walk
About this property
Hotel Firenze
Hotel Firenze features a rooftop terrace and puts you just steps from St. Mark's Square. Other highlights include a bar/lounge, a snack bar/deli, and a terrace. Fellow travelers love the helpful staff.
At a glance
DONE
Hotel size
25 rooms
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in start time: 1 PM; Check-in end time: midnight
Check-out time is 11 AM
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
On certain dates of the year, visitors must pay an access fee of EUR 5-10 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates, fees and request an exemption, visit cda.ve.it/en/.
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
DONE
Children
Babysitting*
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
No onsite parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Bar/lounge
Room service (limited hours)
Snack bar/deli
Traveling with children
Babysitting (surcharge)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
1 building/tower
Safe-deposit box at front desk
Rooftop terrace
Accessibility
Upper floors accessible by stairs only
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Air conditioning and heating
Minibar
Slippers
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Turndown service
Bed sheets provided
Freshen up
Private bathroom
Bathtub or shower
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from January 1-31.
A tax is imposed by the city: From 1 January - 31 January, EUR 2.40 per person, per night for adults; EUR 1.20 per night for guests aged 10-16 years old.
A tax is imposed by the city: From 1 February - 31 December, EUR 3.50 per person, per night for adults; EUR 1.70 per night for guests aged 10-16 years old.
Children & extra beds
Babysitting is available for an extra charge
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number IT027042A1ARZ45T2W
National rating
This property has received its official star rating from the local rating authority.
Also known as
Firenze Hotel
Firenze Venice
Hotel Firenze
Hotel Firenze Venice
Hotel Firenze Hotel
Hotel Firenze Venice
Hotel Firenze Hotel Venice
Frequently asked questions
Does Hotel Firenze offer free cancellation for a full refund?
Yes, Hotel Firenze does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Firenze?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Firenze?
Sorry, there's no onsite parking at Hotel Firenze.
What are the check-in and check-out times at Hotel Firenze?
Check-in start time: 1 PM; Check-in end time: midnight. Check-out time is 11 AM.
Is there an onsite casino at Hotel Firenze?
No, this hotel doesn't have a casino, but Casino of Venice (0.7 mi) and Ca' Noghera Casino of Venice (6.1 mi) are both nearby.
What's the area around Hotel Firenze like?
Hotel Firenze is located on the waterfront in Venice City Center, a short 1-minute walk from St. Mark's Square and 4 minutes' walk from St. Mark's Basilica.
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Reviews
Hotel Firenze Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.4
Cleanliness
9.4
Location
9.4
Staff & service
8.8
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was a highlight with excellent options, tasty pastries, and freshly made caffe latte. (14 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Room
Location
Breakfast
Bathroom
Walking
Bed
Train station
Luggage
Cocktails
Reviews
Verified
8/10 Very good
Mar 4, 2026
Great position to explore Venice and very friendly and helpful staff
Megan
Megan, 3-night trip
Verified
10/10 Exceptional
Mar 20, 2026
Wonderful friendly staff! Fabulous location
Amelia
Amelia, 4-night trip
Verified
10/10 Exceptional
Jan 11, 2026
Great and friendly staff who were genuinely keen to make us feel welcome and took the time to explain the what, where, and when of the city. The room was spotless, and the welcome treat was a lovely touch and much appreciated. We really enjoyed our time there!
THEODOROS
THEODOROS, 1-night trip
Verified
10/10 Exceptional
Jan 8, 2026
My partner and I had an amazing stay for our two-year anniversary and we dearly enjoyed how clean everything was, how prompt service was given, and how kind and accommodating and friendly the staff were. Truly a hidden gem that deserves more attention.
Christiana
Christiana, 9-night trip
Verified
10/10 Exceptional
Jul 16, 2025
Absolute joy to stay here - location, staff, rooms - brilliant. Such a treat, we really enjoyed our short stay and will definitely stay here again.
Lloyd
Lloyd, 1-night trip
Verified
10/10 Exceptional
Nov 3, 2025
This is a wonderful hotel, romantic, centrally located, with a gracious and accommodating staff. The rooftop balcony with service is worth the stay alone. If you visit Venice, treat yourself and stay here.
Joshua
Joshua, 2-night trip
Verified
10/10 Exceptional
Oct 17, 2025
Fantastic helpful staff. Very conveniently located.
Diane
Diane, 2-night trip
Verified
10/10 Exceptional
Dec 27, 2025
Staff was EXCELLENT! They are very helpful. Max went above and beyond with giving us information upon our arrival. Location was perfect for our travels, walking distance to shopping and not a far walk at all to St. Mark’s square. Loved the room, it was a single full size bed, it was perfect for the both of us. Wife said the room was “super cute”!
Anthony
Anthony, 2-night trip
Verified
8/10 Very good
Jul 18, 2025
Property location was great, waking distance from the center of Venice
Marcia
Marcia, 1-night trip
Verified
8/10 Very good
Sep 11, 2025
Exceptional location & service! Cute older hotel with small rooms, but overall great! General upkeep in the bathrooms, a little older grout in some areas could be improved, but the location and service exceeded the benefit of being in a newer hotel across town!
Rick
Rick, 3-night trip
Verified
10/10 Exceptional
May 4, 2025
Cute hotel, wonderful location.
Was a perfect location. Right next to St Marks, all the great stores, plenty of restaurants.
Lovely hotel, amazing service.
Matt
Matt, 2-night trip
Verified
10/10 Exceptional
Oct 8, 2025
Amazing staff, friendly and helpful. We love the location. We were upgraded to a roof-top terrace room with a balcony. Room is big enough and we definitely recommend and will be back. Keep up the good services.
Annie
Annie, 4-night trip
Verified
8/10 Very good
Oct 31, 2025
Staff were for most part friendly. Rooms clean. Coffee excellent and service upon arrival. Room was very hot for October had to leave terrace door open at night which welcomed mosquitoes. Overall excellent location
Nicole
Nicole, 2-night trip
Verified
10/10 Exceptional
Jun 14, 2024
Helpful staff, breakfast included, great location
Kristin
Kristin, 4-night trip
Verified
10/10 Exceptional
Mar 16, 2025
The hotel is great, location perfect, bfast very good and staff polite and professional
Thank you
Firenze hotel
Diego
Diego, 2-night trip
Verified
10/10 Exceptional
Nov 28, 2024
Everything was amazing, room was clean and cosy, they even have our breakfast to go as we needed to check out early!
Roy
Roy, 2-night trip
Verified
10/10 Exceptional
Sep 6, 2024
The location is in the middle of everything you want to visit
Maged
Maged, 1-night trip
Verified
10/10 Exceptional
Apr 13, 2024
Very clean,cute,excellent staff,warm employee,excellent breakfast, very filling,excellent location, close to all areas of interest,i will stay there again
marina
marina, 2-night trip
Verified
10/10 Exceptional
Jun 4, 2025
Great
Great location and staf is excellent! Will give you loads of tips to make your visit to venice extra special
Helena
Helena, 2-night trip
Verified
10/10 Exceptional
Jul 11, 2025
Great Place to Stay for First Timers in Venice
The hotel is located really close to St. Mark Square. It’s next to high-end shopping and restaurants. Quick walk to water bus terminal. Breakfast was basic but the service was great. The staff is excellent and very friendly, helpful, and knowledgeable.
George
George, 2-night trip
Verified
8/10 Very good
Jun 21, 2025
Staff were very informative. Room was great, had all the necessary amenities. Breakfast was a great way to start the day - good options. Location was great - very close to the Basillica and Doges Palace. Overall great experience.
Eric
Eric, 2-night trip
Verified
10/10 Exceptional
Jun 12, 2025
Perfect location
Extremely friendly and helpful staff who were great for providing information on the best places to see and eat!
The hotel even has their own travel app to give useful ideas on what to do in Venice.
Tasteful rooms. Stunning rooftop seating!
katie
katie, 4-night trip
Verified
10/10 Exceptional
Jul 22, 2025
Wonderful experience. Close walking distance to S. Marco water taxi. Clean well kept shopping area and away from the dense crowds.
Phillip
Phillip, 2-night trip
Verified
10/10 Exceptional
Sep 20, 2025
The staff (Claudia & Riccardo) went out of their way to make us feel welcome. The hotel is conveniently located near San Marco Square and provides access to the exquisite laneways, restaurants, shops and trattoria’s that Venice has to offer. We could not recommend the hotel more highly and would certainly stay there again if we returned to Venice. Certainly a 5+out of 5.
Ross
Ross, 3-night trip
Verified
10/10 Exceptional
Jan 16, 2025
Staff go above and beyond to ensure guests are enjoying their stay