Near Matsuyama Castle Ropeway, ANA Crowne Plaza Matsuyama, an IHG Hotel offers a unique blend of culture and convenience. Unwind with Japanese cuisine at one of the 3 on-site restaurants or explore shopping on site while staying connected with in-room WiFi. The helpful staff has left a lasting impression on previous guests.
Reviews
8.68.6 out of 10
Excellent
Popular amenities
Bar
Gym
Laundry facilities
24/7 front desk
Air conditioning
Free WiFi
Main amenities (12)
Daily housekeeping
3 restaurants and bar/lounge
Breakfast available
24-hour fitness center
Self parking
24-hour room service
Coffee shop/cafe
Business center
Meeting rooms
24-hour front desk
Front-desk safe
Laundry service
Feel at home (6)
Refrigerator
Private bathroom
Television
Daily housekeeping
DVD player
Blackout drapes/curtains
The current price is CNY337
CNY337
CNY473 total
Aug 31 - Sep 1
Room options
Available filters for rooms
Showing 20 of 20 rooms
View all photos for Premium Room, 2 Twin Beds, Smoking (Central Building)
When you stay at ANA Crowne Plaza Matsuyama by IHG, you'll be within a 10-minute drive of Dogo Onsen and Setonaikai National Park. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at Ishizuchi, which is one of 3 restaurants and serves breakfast, lunch, and dinner. Fellow travelers say good things about the helpful staff and overall property condition.
Languages
Chinese (Mandarin), English, Japanese, Korean
At a glance
DONE
Hotel size
330 rooms
Arranged over 14 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Check-out time is 11 AM
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Onsite self parking (JPY 1600 per night)
Wheelchair-accessible parking on site
Height restrictions apply for onsite parking
Offsite parking nearby (JPY 1600 per night; discounts available)
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:00 AM–10 AM
3 restaurants
Bar/lounge
Coffee shop
24-hour room service
What to do
Shopping
Working away
Business center
Meeting rooms
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
Safe-deposit box at front desk
24-hour fitness center
Shopping mall on site
Banquet hall
Reception hall
Accessibility
Elevator
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible business center
Room amenities
Be entertained
DVD player
Television
Satellite TV channels
Pay movies
Home comfort
Climate-controlled air conditioning and heating
Minibar
Slippers
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Bed sheets provided
Freshen up
Private bathroom
Deep soaking bathtub
Shower/tub combination
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Phone
Food and drink
Refrigerator
More
Daily housekeeping
In-room safe
Special features
Dining
Ishizuchi - This restaurant serves breakfast, lunch, and dinner. Reservations are required.
Unkai - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open select days.
Tohen - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open select days.
SKY LOUNGE - Onsite bar. Open select days.
Tea LOUNGE - Onsite café. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately JPY 3000 for adults and JPY 1300 for children
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Parking
Self parking costs JPY 1600 per night
Parking is available nearby and costs JPY 1600 per night (656 ft away)
Parking height restrictions apply
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Ana Hotel Matsuyama
Ana Matsuyama
Ana Matsuyama Hotel
Matsuyama Ana Hotel
ANA Crowne Plaza Matsuyama Hotel
Frequently asked questions
Does ANA Crowne Plaza Matsuyama by IHG offer free cancellation for a full refund?
Yes, ANA Crowne Plaza Matsuyama by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at ANA Crowne Plaza Matsuyama by IHG?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at ANA Crowne Plaza Matsuyama by IHG?
Yes. Self parking costs JPY 1600 per night.
What are the check-in and check-out times at ANA Crowne Plaza Matsuyama by IHG?
Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability).
What is there to do at ANA Crowne Plaza Matsuyama by IHG and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near ANA Crowne Plaza Matsuyama by IHG?
Yes, there are 3 onsite restaurants, featuring Japanese cuisine.
Does ANA Crowne Plaza Matsuyama by IHG have rooms with private hot tubs?
Yes, each room has a deep soaking bathtub.
What's the area around ANA Crowne Plaza Matsuyama by IHG like?
ANA Crowne Plaza Matsuyama by IHG is in Ichibancho, a short 3-minute walk from Saka no Ue no Kumo Museum and 7 minutes' walk from Matsuyama Castle Ropeway.
Have a question?
AI iconBeta
Get instant answers with AI powered search of property information and reviews.
ANA Crowne Plaza Matsuyama by IHG Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.8/10
Cleanliness
8.8/10
Staff & service
8.6/10
Amenities
8.6/10
Property conditions & facilities
8.6/10
Eco-friendliness
Popular mentions
Service staff
Location
Room
View
Amenities
Breakfast
Breakfast
Food
Restaurant
What guests liked
The breakfast was abundant, delicious, and offered a wide variety with great views. (7 reviews)
From real guest reviews summarized by AI.
Reviews
8/10 Good
May 5, 2025
Matsuyama business hotel, convenient location
Business style hotel downtown, a bit pricey for what it is, but comfortable and convenient for castle, restaurants, etc.
Nick
Nick, 2-night trip
10/10 Excellent
Nov 18, 2024
Great location
Michael
Michael, 2-night trip
10/10 Excellent
Mar 26, 2025
Perfect location, right next to Okaido Station/Shopping Street. Room was spacious and clean. Good breakfast buffet with nice view on Matsuyama Castle.
Thomas
10/10 Excellent
Oct 10, 2024
Nicest hotel in Matsuyama. Loved the stay. Very quiet and relaxing stay. I would definitely stay again.
Paul
Paul, 4-night trip
10/10 Excellent
Jun 21, 2025
The air cleaner machine in the room was a nice plus; used it whenever we were in the room. The breakfast brunch was very good with a wide selection to choose from; I ate an American breakfast and my wife ate mostly Japanese dishes. Also being able to leave our luggage with the Bell Captain until time to head to the airport was very convenient.
Rodney
Rodney, 1-night trip
10/10 Excellent
Jan 14, 2025
The best location in Matsuyama
The location of this hotel is the best in Matsuyama. Close to the Okaido shopping mall, with Mitsukoshi Department store, and to Matsuyama Castle. Very quiet at night. Clean room and good service. The breakfast buffet is excellent with good view of Matsuyama city.
Kenji
Kenji, 1-night trip
8/10 Good
Oct 24, 2024
All good except I think the room size at the Annex building a little small as compared to Takamatsu hotel however the breakfast is fantastic 👍will stay again 👍
Chong Kwee, Sherry
Chong Kwee, Sherry, 2-night trip
8/10 Good
Nov 12, 2024
good location, fair facilities. bit too small even for moderate room
Kai Yeung
Kai Yeung, 2-night trip
10/10 Excellent
Nov 16, 2024
This is one of the best hotels I've ever stayed and I will definitely want to stay again.
-Friendly and professional staff
-Room was very clean and comfortable
-Breakfast service was great with a good view
-Good location which is walkable to Matsuyama castle
-The 90s built in radio into the bedside frame was a nostalgic plus
mok
mok, 3-night trip
6/10 Okay
Feb 12, 2025
The first room has strange smell in the bathroom, we told the front desk, they changed a room for me, but the second one, there’s a piece of food on the floor, but we didn’t tell the front desk, we already settled down, and little bit lazy to move our luggage again.