Very good accommodation with friendly and helpful front desk staff. Main complaint is that there was a discarded plastic fork on the floor, right in front of the main desk with the tv on it. Plainly visible to any cleaning staff if the vacuumed the floor.
James
James,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 1 日
Great place to stay
Bed was comfortable, window didn’t have dark shade so a lot of light came through when waking up, everything else was great! They also didn’t charge a deposit for the stay! Would stay again for sure!
Melissa
Melissa,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 1 日
Monica
Monica,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 1 日
Súper recomendable
Excelentes habitaciones y excelente servicio
Vanessa
Vanessa,3 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 29 日
Andrea
Andrea,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 28 日
Josh
Josh,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 28 日
Hotel was clean and very nice.
Quineisha
Quineisha,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 27 日
Walaa
Walaa,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 26 日
Over booked!
Booked a week prior and paid up front. Even did online check the day of and specifically stated it would be a late check in. Showed up and there were absolutely no rooms available. I got sent to a sister hotel down the street at a higher rate than what I booked
Gabriel
Gabriel,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 15 日
Victor
Victor,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 13 日
janette
janette,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 12 日
Great people
The staff and shuttle service drivers were very friendly and helpful.
Jennifer
Jennifer,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 10 日
Check in was a breeze. The hotel room was more spacious than we anticipated. The complimentary breakfast was sufficient. Would definitely stay here again.
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 5 日
Pamela
Pamela,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 30 日
Convenient and Comfortable
I stayed here for a concert at NRG and it was super convenient, comfortable, and easy to get to/from the show. There was a shuttle bus to take you places but also there were really affordable rickshaws all around as well.
nicholas m
nicholas m,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 6 月 24 日
Amanda
Amanda,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 16 日
Arrived very late due to a long drive. Staff were friendly and received room keys. Walked into room and noticed a strange musky odor. Before I jumped into bed I decided to remove sheets and just check the overall cleanliness. I lifted sheets and mattress cover and immediately noticed bedbugs and a huge stain (urine/body/who knows) covering the mattress. I went to the other bed and conducted same check and same issues were found. Nasty! Grabbed my kid and bags and went directly to the lobby to discuss with staff.
I received an apology and was issued another room, Obviously, I was hesitant to even stay there but I just drove 10 hours and I was exhausted. I hoped for the best and went to the next room. The same smell / odor hit us as soon as we walked in (has to be mold or urine), I checked both beds and didn’t find any bedbugs, but the urine/body stains were on both mattresses.We were so exhausted I decided to pull all covers/sheets and place them on one bed and ended up sleeping there for the duration.
The couch was atrocious as well. Looked like white stains on the cushions and body flakes covering the rest. Pulled up the cushions and food particles and whatever else on the floor. Not good.
For $350+ a night this was by far the most atrocious hotel I’ve stayed at. This company should be disappointed and should issue a refund. Nasty! Negative 5 stars.
Nicholas
Nicholas,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 15 日
Hotel was nice and clean rooms where comfortable and clean