Staff was wonderful, kind, proactive, and went out of their way to be attentive.
Room was humid despite AC, musty, like 6 guests ago someone smoked in there and they couldn't get the smell out. Woke up feeling like we'd been camping, so humid but chilly.
Bathroom: broken TP holder, yellowed and aging shower plastic liner.
Workout room was clean but air was stagnant and heavy. Couldn't workout there because no fresh air flow.
Neighborhood not great, fireworks warehouse right next door and highway. But couldn't hear highway noise inside room which was impressive. Felt safe only because hotel was packed with other GenCon attendees who also overpaid for their rooms.