First and foremost, I want to commend the hotel staff — they were absolutely amazing. The front desk team truly made the magic happen with their kindness, helpfulness, problem-solving skills, and welcoming attitude. A special shoutout to the breakfast attendant, who greeted us each morning with a warm smile — she was a bright start to our day.
Pros:
• Great location with convenient access to public transportation, food services, and restaurants.
Cons:
• Unfortunately, the hotel itself appears neglected and abandoned . The carpets and furniture were heavily worn, damaged, stained and extremely dirty.
• The bathroom and window frames showed significant mold, and the shower was in poor condition.
• The pool, which my children were excited about, was disappointing — the water was cloudy, and the strong smell of bleach was overwhelming so I did not allow them to use it.
• I noticed bugs in the bed and felt uncomfortable walking barefoot on the room carpet.
• During breakfast, mosquitoes were flying around the food.
• Our room door also had a large visible crack.
Overall: While the staff were exceptional, the condition of the hotel was very disappointing. It felt run-down and unclean, which unfortunately overshadowed what could have been a much better experience.