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Hotel Casa Tortuga Tulum Cenotes Park Inclusive

Property class: 3
Hotel with free water park, near Soliman Bay

Choose dates to view prices

Hotel Casa Tortuga Tulum Cenotes Park Inclusive features a free water park and puts you within a 10-minute drive of Xel-Há Park and Tulum Mayan Ruins. Guests can take a dip in one of 2 outdoor pools or grab a bite to eat at Restaurante Carey - Barra, which serves Mexican cuisine and is open for lunch. Other highlights include 2 coffee shops/cafes, a bar/lounge, and a garden.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar

Main amenities (12)

  • Housekeeping (on request)
  • Restaurant and bar/lounge
  • 2 outdoor pools
  • Free water park
  • Breakfast available
  • 2 coffee shops/cafes
  • Air conditioning
  • Garden
  • Picnic area
  • Limited hour front desk
  • Kayaking
  • Snorkeling

Feel at home (6)

  • Garden
  • Blackout drapes/curtains
  • Digital TV service
  • Limited housekeeping
  • Free self parking
  • 2 outdoor pools
The current price is CNY1,209
CNY1,486 total
includes taxes & fees
Sep 30 - Oct 1

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Classic Double Room, 1 King Bed, Pool View

A modern building with two balconies, a pool, and outdoor seating.

Classic Double Room, 1 King Bed, Pool View

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Basic Studio

A bedroom with a bed, a nightstand, a ceiling fan, a balcony with a chair, and a view of greenery.

Basic Studio

8.0 out of 10
Very good
(2 reviews)
  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Double Room, 1 King Bed

A bedroom with a bed, a desk, a chair, a ceiling fan, and a view of the outside.

Superior Double Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Classic Double Room, 1 King Bed, Pool View

A hotel room with a bed, a desk, a chair, a TV, and a balcony with a view of trees.

Classic Double Room, 1 King Bed, Pool View

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Quadruple Room, 2 Double Beds, Pool View

A hotel room with a large mirror, a bed with a blue bedspread, a bedside table, and a ceiling fan.

Superior Quadruple Room, 2 Double Beds, Pool View

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Superior Quadruple Room, 2 Double Beds, Pool View

A bedroom with two beds, a ceiling fan, and a large window with curtains.

Superior Quadruple Room, 2 Double Beds, Pool View

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Superior Double Room, 1 King Bed, Pool View

A hotel room with a bed, two nightstands, a chair, and a vase with flowers.

Superior Double Room, 1 King Bed, Pool View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Suite, Pool View

A bedroom with a bed, a TV, a ceiling fan, a window with curtains, and a patterned rug.

Superior Suite, Pool View

  • 75 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Family Suite, Pool View

A modern pool area with concrete pillars, hammocks, and a clear blue pool.

Family Suite, Pool View

10.0 out of 10
Exceptional
(1 review)
  • 150 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Twin Sofa Bed
  • Free WiFi

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includes taxes & fees
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About the neighborhood

Map
Carretera Federal Playa del Carmen, Tulum, Tulum, QROO, 77780

What's nearby

  • LabnaHa Ecopark Adventures - 3 min walk - 0.3 km
  • Soliman Bay - 6 min drive - 4.3 km
  • Tulum Mayan Ruins - 10 min drive - 12.0 km
  • Tulum Beach - 20 min drive - 21.5 km
  • Playa Paraiso - 21 min drive - 20.8 km

Getting around

  • Tulum Intl. Airport (TQO) - 57 min drive
  • Cancun Intl. Airport (CUN) - 82 min drive

Restaurants

  • ‪La Cocina Del Pueblo - ‬8 min drive
  • ‪Seasalt - ‬13 min drive
  • ‪Bar 360 - ‬12 min drive
  • ‪Xula Vista Restaurant - ‬8 min drive
  • ‪World Cafe - ‬5 min drive

About this property

Hotel Casa Tortuga Tulum Cenotes Park Inclusive

  • Hotel Casa Tortuga Tulum Cenotes Park Inclusive features a free water park and puts you within a 10-minute drive of Xel-Há Park and Tulum Mayan Ruins. Guests can take a dip in one of 2 outdoor pools or grab a bite to eat at Restaurante Carey - Barra, which serves Mexican cuisine and is open for lunch. Other highlights include 2 coffee shops/cafes, a bar/lounge, and a garden.

All inclusive details

  • All-inclusive room rates at Hotel Casa Tortuga Tulum Cenotes Park Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

At a glance

DONE

Hotel size

    • 25 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • The front desk is open daily from 9:00 AM - 11:00 PM
    • Front desk staffed during limited hours
    • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
    • This property enforces quiet hours from 10:00 PM to 9:00 AM
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 9:00 AM–noon
  • 2 coffee shops
  • Restaurant
  • Bar/lounge

Traveling with children

  • Children stay free (see details)
  • Free water park access

What to do

  • Ecotours
  • Kayaking
  • Snorkeling
  • Ziplining

Services

  • Front desk (limited hours)

Facilities

  • Garden
  • Picnic area
  • 2 outdoor pools
  • Free water park
  • Locally-owned & organized tours & activities
  • Outdoor entertainment area

Accessibility

  • Upper floors accessible by stairs only
  • Tile flooring in room

Room amenities

Be entertained

  • 60-cm Smart TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Ceiling fan

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Shower only
  • Soap and shampoo
  • Hair dryer (on request)
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi (speed of 25+ Mbps)

Food and drink

  • Mini-fridge

More

  • Housekeeping once per stay
  • Access via exterior corridors
  • Uses some LED lighting

Special features

Dining

Restaurante Carey - Barra - This restaurant specializes in Mexican cuisine and serves lunch only. Open select days.
Cafetería Mami Bonita - Overlooking the garden, this coffee shop specializes in local cuisine and serves breakfast, brunch, and lunch. Guests can enjoy alfresco dining (weather permitting). Open select days.
Cafetería Alebrije - This coffee shop specializes in Mexican cuisine and serves breakfast, brunch, and lunch. Guests can enjoy alfresco dining (weather permitting). Open select days.
Snack Bar Caguama - This bar specializes in Mexican cuisine and serves brunch and lunch. Guests can enjoy alfresco dining (weather permitting). Open select days.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately MXN 350 for adults and MXN 350 for children

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 10:00 PM

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Onsite parties or group events are strictly prohibited.
Guests can rest easy knowing there's outdoor lighting on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.

Also known as

Cenote Casa Tortuga Tulum
Hotel Casa Tortuga Tulum Cenotes Park Inclusive Hotel
Hotel Casa Tortuga Tulum Cenotes Park Inclusive Tulum
Hotel Casa Tortuga Tulum Cenotes Park Inclusive Hotel Tulum

Frequently asked questions

Does Hotel Casa Tortuga Tulum Cenotes Park Inclusive offer free cancellation for a full refund?

Yes, Hotel Casa Tortuga Tulum Cenotes Park Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Casa Tortuga Tulum Cenotes Park Inclusive?

Yes, there are 2 outdoor pools. Guests have pool access from 9:00 AM to 10:00 PM.

Are pets allowed at Hotel Casa Tortuga Tulum Cenotes Park Inclusive?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hotel Casa Tortuga Tulum Cenotes Park Inclusive?

Yes, there's free self parking.

What are the check-in and check-out times at Hotel Casa Tortuga Tulum Cenotes Park Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Contactless check-out is available.

What is there to do at Hotel Casa Tortuga Tulum Cenotes Park Inclusive and nearby?

Have fun with onsite activities like kayaking, snorkeling, and ziplining. Additional recreation onsite includes ecotours. Enjoy a swim in one of the 2 outdoor swimming pools or use the hotel's other amenities, which include a picnic area and a garden.

Are there restaurants at or near Hotel Casa Tortuga Tulum Cenotes Park Inclusive?

Yes, Restaurante Carey - Barra offers alfresco dining, Mexican cuisine, and garden views.

Does Hotel Casa Tortuga Tulum Cenotes Park Inclusive have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Hotel Casa Tortuga Tulum Cenotes Park Inclusive like?

Hotel Casa Tortuga Tulum Cenotes Park Inclusive is a short 3-minute walk from LabnaHa Ecopark Adventures and 5 minutes' walk from Maya Adrenaline.

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