The hotel was very average. We stayed in a renovated room, and it was nice and clean. My only complaint is I knew the hotel did not provide complimentary breakfast but to not provide complimentary coffee for guests is a big miss. The Nespresso machines in the rooms are garbage. However, on a positive note, despite some negative reviews I read, I found the staff that I encountered to be very friendly. So, if you just need a bed to sleep in and not looking for frills and appreciate good customer service this is your place. You want continental breakfast or even just complimentary coffee then look elsewhere; there are quite a few hotels in the area. Unfortunately, this will not be one I return too.
Tenesha
Tenesha,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 12 月 13 日
Just don’t go. The hotel is completely under remodel, and the staff doesn’t have any clue what’s going on. It’s just a shady vibe.
Trudi
Trudi,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 12 月 3 日
There was a cup of old urine in my suite. My 2 year old drunk some. There solution was not helpful. I expressed my concern and was offered a different room that was smaller than what I booked. Also was told the pool was heated it was anything but heated. Besides all of this the hotel has beautiful renovations
Alecia
Alecia,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 30 日
Staff was very helpful and polite, room was clean, pool was warm, overall experience was great
Shari
Shari,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 11 月 23 日
Room is recently renovated; Property is conveniently located near the expressway and several restaurants.
John
John,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 11 月 20 日
I have stated her before as a convenient location recently renovated very nice
Mary Ann
Mary Ann,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 16 日
Room was great as it was clean, quiet & had contemporary room finishes. T
George
George,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 12 日
Brand new hotel with amazing room features. Super clean and comfortable. Amazingly nice gym and pool. Parking was great
jeremy
jeremy,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 12 日
Setrak
Setrak,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 11 月 5 日
Yes. Very nice!
Kathi
Kathi,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 31 日
No breakfast!
Ruth
Ruth,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 29 日
New clean room. Nice bathroom. Great staff!
Martese
Martese,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 10 月 23 日
It will be really nice... Will be. The Troy Inn and Suites or 'Hotel Indigio' as the invoices said, is under a huge renovation. The 4th floor is the only open floor for guests. There is one working elevator in the whole building for guests so we had to walk a ways to our room. There are no ice machines for guests. You have to venture down to the front desk and they will get it from the bar or kitchen. You have to figure everything out on your own because there is no information in the room. The wifi didn't work in our room. The room was really nice. The bathroom had a fancy toilet with all the features, but it didn't work. The staff were nice, but had no answer for any questions/issues other than that there's nothing they can do about the wifi and the ice machine was leaking... All of them? The pool area was temporarily closed, conveniently, like every other hotel feature. The price was good and they were pet friendly, but either be open for business with a full feature experience, or don't.
Ryan
Ryan,4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 12 日
New rooms
Beautiful, clean new rooms!
April
April,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 6 日
Carmen
Carmen,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 10 月 6 日
Kathy
Kathy,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 10 月 6 日
It was under construction and only the 4th floor was open. They worked some nights at midnight and Monday they starting making noise at 8am. Wish I knew it was under construction before I booked for my wedding night
Roger
Roger,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 10 月 6 日
The venue is currently under construction - but that did not affect my stay. Room was clean and comfortable and the hotel itself is conveniently next to the expressway and several food options.
John
John,1 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 10 月 6 日
Will never visit again
Requested no fragrances due to a chemically sensitive immune disorder that causes anaphylaxis. Room was so overpowering that I could’ve swore sometime zip tied a bathroom spray air freshener and tossed it in. No notice that hotel was under full reconstruction without amenities listed yet charged full price with no refunds allowed and woken to hammering and saws.
Brian
Brian,1 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 10 月 2 日
Never again.
Melker
Melker,3 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 9 月 28 日
We stayed 3 nights. When the reservation was made they should have mentioned that the pool was closed. There were no microwave in the room. We were told to use the one in the "old restaurant " which was dark and dirty. There was no breakfast. The room was nice and updated, the tv would go in and out of signal so watching the tv was frustrating until you finally turned the tv off. Beds were nice and comfortable. The toilet was a bideutte, that was nice. Overall it was alright, but many changes will need to be made for me to stay there again.