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The Pontchartrain Hotel

4.0 star property
Pet-friendly hotel with 3 restaurants, connected to a rail/subway station, near Magazine Street

Choose dates to view prices

On the famous Magazine Street, The Pontchartrain Hotel offers a stylish retreat with 2 bars and 3 on-site restaurants serving American cuisine. Connect to in-room WiFi, take advantage of laundry services, and enjoy express check-out.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Connecting rooms available
  • Parking available
  • 24/7 front desk

Main amenities (10)

  • Daily housekeeping
  • 3 restaurants and 2 bars/lounges
  • Valet parking
  • Coffee shop/cafe
  • 24-hour front desk
  • ATM/banking services
  • Laundry service
  • Luggage storage
  • Porter/bellhop
  • Banquet hall

Feel at home (6)

  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
  • Coffee/tea maker
  • Laundry service
The current price is CNY841
CNY1,155 total
includes taxes & fees
Nov 30 - Dec 1

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Room (Product API Enablement)

Premium bedding, minibar, in-room safe, individually decorated

Room (Product API Enablement)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Premium bedding
Bathrobes
  • Sleeps 1
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Clio King)

Premium bedding, minibar, in-room safe, individually decorated

Standard Room, 1 King Bed (Clio King)

8.4 out of 10
Very good
(7 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Premium bedding
Bathrobes
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed (Calliope King Suite)

Superior Suite, 1 King Bed (Calliope King Suite) | Premium bedding, minibar, in-room safe, individually decorated

Superior Suite, 1 King Bed (Calliope King Suite)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
Premium bedding
Bathrobes
Private bathroom
  • 65 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (Erato Double)

Standard Room, 2 Double Beds (Erato Double) | Premium bedding, minibar, in-room safe, individually decorated

Standard Room, 2 Double Beds (Erato Double)

7.4 out of 10
Good
(3 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Premium bedding
Bathrobes
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, City View (Clio King City View)

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 1 King Bed, City View (Clio King City View)

8.0 out of 10
Very good
(5 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Premium bedding
Bathrobes
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Clio King Accessible)

Premium bedding, minibar, in-room safe, individually decorated

Standard Room, 1 King Bed (Clio King Accessible)

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Premium bedding
Bathrobes
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds (Euterpe Two Queen)

Deluxe Room, 2 Queen Beds (Euterpe Two Queen) | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 2 Queen Beds (Euterpe Two Queen)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Premium bedding
Bathrobes
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Suite, Multiple Beds (Thalia Family Suite)

Superior Suite, Multiple Beds (Thalia Family Suite) | Premium bedding, minibar, in-room safe, individually decorated

Superior Suite, Multiple Beds (Thalia Family Suite)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
Premium bedding
Bathrobes
Private bathroom
  • 49 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Superior Suite, Multiple Beds (Melpomene Two Bedroom Suite)

Superior Suite, Multiple Beds (Melpomene Two Bedroom Suite) | Premium bedding, minibar, in-room safe, individually decorated

Superior Suite, Multiple Beds (Melpomene Two Bedroom Suite)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Premium bedding
Bathrobes
  • 93 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Superior Suite, 2 Double Beds (Polyhymnia Two Room Suite)

Premium bedding, minibar, in-room safe, individually decorated

Superior Suite, 2 Double Beds (Polyhymnia Two Room Suite)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
Premium bedding
Bathrobes
Private bathroom
  • 65 sq m
  • Sleeps 4
  • 2 Double Beds

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Nov 24 - Nov 25
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About the neighborhood

Map
2031 St. Charles Avenue, New Orleans, LA, 70130

What's nearby

  • Magazine Street - 8 min walk - 0.7 km
  • National World War II Museum - 16 min walk - 1.4 km
  • Caesars Superdome - 2 min drive - 2.2 km
  • Ernest N. Morial Convention Center - 3 min drive - 2.2 km
  • Port of New Orleans - 3 min drive - 2.6 km

Getting around

  • Louis Armstrong New Orleans Intl. Airport (MSY) - 20 min drive
  • New Orleans Union Passenger Terminal - 20 min walk
  • St. Charles at Josephine Stop - 1 min walk
  • St. Charles at St. Andrew Stop - 1 min walk
  • Saint Charles at Jackson Stop - 2 min walk

Restaurants

  • ‪Hot Tin - ‬1 min walk
  • ‪Burger King - ‬6 min walk
  • ‪Tacos & Beer - ‬6 min walk
  • ‪Houston's Restaurant - ‬3 min walk
  • ‪Igor's Bar And Grill - ‬1 min walk

About this property

The Pontchartrain Hotel

At The Pontchartrain Hotel, you'll be just a 5-minute drive from Ernest N. Morial Convention Center and Port of New Orleans. Guests looking for a bite to eat can check out Silver Whistle Cafe, one of 3 restaurants, which serves American cuisine and is open for breakfast and lunch. Also, Caesars Superdome and Canal Street are just a 5-minute drive away. Fellow travelers say great things about the helpful staff and restaurant. The property is just a short walk from public transportation: St. Charles at Josephine Stop and St. Charles at St. Andrew Stop are steps away.

At a glance

DONE

Hotel size

    • 106 rooms
    • Arranged over 13 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is 11:00 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • Pets allowed (dogs only, 2 total, up to 50 lbs per pet)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite valet parking (USD 55.69 per day; includes in/out privileges)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • 3 restaurants
  • 2 bars/lounges
  • Coffee shop

What to do

  • Free use of nearby fitness center

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 1927
  • ATM/banking
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 38
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • Television

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Turndown service
  • Alarm clock
  • Premium bedding

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Silver Whistle Cafe - This café specializes in American cuisine and serves breakfast, lunch, and light fare.
Jack Rose - This fine-dining restaurant specializes in southern cuisine and serves brunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Bayou Bar - This restaurant specializes in American cuisine and serves lunch, dinner, and light fare. Open daily.
Hot Tin - Onsite rooftop bar. Open daily.

Fee & policy details

Refundable deposits

  • Deposit: USD 250 per accommodation, per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Resort fee: USD 23.35 per accommodation, per night
  • Resort fee inclusions:
    • Additional inclusions
    • Fitness center access
    • Health club access
    • In-room bottled water
    • In-room coffee
    • In-room safe
    • Nearby fitness center access
    • Phone calls (may be limited)

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75 per pet, per stay

Parking

  • Valet parking costs USD 55.69 per day with in/out privileges

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Pontchartrain Hotel New Orleans
Pontchartrain Hotel
Pontchartrain New Orleans
Pontchartrain
The Pontchartrain
The Pontchartrain Hotel Hotel
The Pontchartrain Hotel New Orleans
The Pontchartrain Hotel Hotel New Orleans

Frequently asked questions

Does The Pontchartrain Hotel offer free cancellation for a full refund?

Yes, The Pontchartrain Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at The Pontchartrain Hotel?

Yes, dogs are welcome, with a limit of 2 total and maximum weight of 50 lbs per pet. There's a charge of USD 75 per pet, per stay. Service animals are exempt from fees.

Is parking offered on site at The Pontchartrain Hotel?

Yes. Valet parking costs USD 55.69 per day.

What are the check-in and check-out times at The Pontchartrain Hotel?

Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability).

Is there an onsite casino at The Pontchartrain Hotel?

No, this hotel doesn't have a casino, but Caesars New Orleans Casino (4-min drive) and Fair Grounds Race Course (8-min drive) are both nearby.

What is there to do at The Pontchartrain Hotel and nearby?

The Pontchartrain Hotel has 2 bars.

Are there restaurants at or near The Pontchartrain Hotel?

Yes, there are 3 onsite restaurants, featuring American cuisine.

What's the area around The Pontchartrain Hotel like?

The Pontchartrain Hotel is in Lower Garden District, a short 1-minute walk from St. Charles at Josephine Stop and 16 minutes' walk from National World War II Museum. Travelers say that the hotel is in a great location.

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Reviews

The Pontchartrain Hotel Reviews

9.0

Wonderful

9.0

Cleanliness

8.6

Amenities

9.2

Staff & service

8.4

Eco-friendliness

8.8

Property conditions & facilities

What guests liked

  • Breakfast at the property was consistently described as amazing, great, and perfect with many reviewers raving about the food and service. (11 reviews)
  • The on-site restaurants and dining options were excellent, convenient, and offered a great variety of food and drinks. (16 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Restaurant
Location
Rooftop bar
Bar
Food
View
Bed
Ambience

Reviews

10/10 Exceptional

Amazing staff, clean room, and trolley right out front!
Jacob, 2-night trip

10/10 Exceptional

Beautiful clean room inn a historic hotel. Conveniently located on the St Charles Streetcar line!
Trudie, 4-night trip

8/10 Very good

Beautiful hotel.
Marcela, 1-night trip

10/10 Exceptional

Absolutely loved our stay at The Pontchartrain Hotel! The staff was friendly, the rooms were gorgeous and full of New Orleans charm, and the rooftop bar Hot Tin had the best views in the city. Can’t wait to come back! 💜⚜️
Jamie, 1-night trip

6/10 Good

Room was ok. Upgrading the AC units and carpet would make the room considerably better.
Deb, 2-night trip

10/10 Exceptional

Room was beautiful, stafff was lovely.
Toni, 1-night trip

10/10 Exceptional

A very special hotel that is full of charm with a great location.
linda, 2-night trip

10/10 Exceptional

Room was clean. Staff was warm and helpful. The hotel has character. I’m up for staying here again.
James, 4-night trip

8/10 Very good

Was an ok stay,
Eric, 1-night trip

10/10 Exceptional

I've been to New Orleans a few different times, and this was by far the best hotel I've stayed in so far. The rooms were very clean and comfortable, quiet, relaxing atmosphere, and the on-site bars and food service were all amazing. I'll definitely be staying here again on my next trip to New Orleans.
Adam, 4-night trip

4/10 Fair

Never cleaned room or changed towels. Told rent desk twice but no luck. Been staying here for 4 years but something dramatically changed.
william, 3-night trip

10/10 Exceptional

Enjoyed our stay a ton!!
Allison, 5-night trip

8/10 Very good

Cute hotel. Staff are wonderful.
andrea, 7-night trip

10/10 Exceptional

Super cute, well maintained and the coffee shop attached has the best coffee I have ever had.
Aimee, 1-night trip

10/10 Exceptional

Fun things to do in the hotel

We loved the Jazz bar downstairs and the roof top bar upstairs.
Jennifer A, 3-night trip

10/10 Exceptional

We enjoyed our stay!
Robert, 1-night trip

10/10 Exceptional

Nice, iconic, hotel with rooftop bar overlooking downtown NO. Delicious restaurant, excellent cocktails, tidy room.
From the Tin Roof bar
Jack Rose Restaurant. Ashley Longshore Art (Lil’ Wayne)
Kristine, 1-night trip

10/10 Exceptional

Great stay!

We've stayed at The Pontchartrain Hotel several times, and continue to come back! It's a great option if you want to be a little outside of the French Quarter and has great restaurants, bar, and central location!
Ronaldo, 1-night trip

8/10 Very good

Beautiful hotel great staff
Lynne, 1-night trip

10/10 Exceptional

Very charming hotel, and the staff was all friendly! Will be looking to stay here again next time I visit New Orleans.
Gregory, 2-night trip

10/10 Exceptional

Amazing Place!

We picked this just randomly because it was close to an event and man did we strike gold! We loved this place. It's not as hectic as the French Quarter scene but easily catch a Trolly to the quarter if ya like. The jazz bar was the shining gem for sure and was a blast! Lots of little places to eat and drink if ya like with a more relaxing type of vibe! Great staff and architecture was amazing! We will definitely be staying here again!
Robert, 2-night trip

10/10 Exceptional

Love the character and history of this property. Uniquely New Orleans decor. Friendly staff and great food and bar options
Allison, 1-night trip

10/10 Exceptional

Great experience
Daniel, 2-night trip

6/10 Good

The location is conveny and in a very good area in the Garden District. But the property feels tired and dated.
Robert, 2-night trip

6/10 Good

Charming neighborhood close to local dinning. Only issue we had
4-night trip