In the heart of Shanghai, Crowne Plaza Hotel Shanghai offers a luxurious retreat with on-site shopping and dining options. Unwind in the sauna or steam room, explore the arcade/game room, or take a dip in the indoor pool. The hotel's multilingual staff has left lasting impressions on previous guests.
Reviews
8.48.4 out of 10
Very good
Popular amenities
Pool
Parking available
Free WiFi
Restaurant
Air conditioning
Gym
Main amenities (12)
Daily housekeeping
2 restaurants and bar/lounge
Indoor pool
Breakfast available
Health club
Sauna
Steam room
Self parking
Hot tub
24-hour room service
Coffee shop/cafe
Business center
For families (6)
Children stay free
Free cribs/infant beds
Private bathroom
Television
Daily housekeeping
Coffee/tea maker
The current price is CNY508
CNY508
CNY592 total
includes taxes & fees
May 31 - Jun 1
Why we love this property
Work and leisure blend
This hotel offers meeting rooms and a business center in the city center. After work, guests can enjoy the sauna, hot tub, or in-room massages.
Culinary journeys
The hotel's restaurant serves delicious Chinese cuisine. Guests can also visit the cafe, stop by the bar, or enjoy a hearty buffet breakfast.
Luxury sleep essentials
Wrap up in plush bathrobes after an in-room massage. Select from a pillow menu for perfect slumber, with down comforters and 24-hour service.
Hongqiao International Airport (SHA) - 34 min drive
Shanghai Pudong Intl. Airport (PVG) - 54 min drive
Shanghai South Railway Station - 8 min drive
Nanxiang North Railway Station - 18 min drive
Shanghai Hongqiao Railway Station - 32 min drive
Jiao Tong University Station - 2 min walk
Library Station - 19 min walk
Xujiahui Station - 21 min walk
Restaurants
Yunhe Noodle House 云和面馆 - 5 min walk
星巴克 - 3 min walk
星巴克 - 5 min walk
Miró Bar - 2 min walk
Baker & Spice - 3 min walk
About this property
Crowne Plaza Hotel Shanghai by IHG
When you stay at Crowne Plaza Hotel Shanghai by IHG, you'll be just a 5-minute drive from Jing'an Temple and Xujiahui Shopping District. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at 悦庭华府 Yue Palace, one of 2 restaurants, which serves Chinese cuisine and is open for lunch and dinner. Other highlights at this luxurious hotel include a bar/lounge, a health club, and a fitness center. The property is just a short walk from public transportation: Jiao Tong University Station is just steps away.
At a glance
DONE
Hotel size
465 rooms
Arranged over 26 floors
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Up to 2 children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Onsite self parking (CNY 160 per day)
Onsite parking limited
Height restrictions apply for onsite parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends
2 restaurants
Bar/lounge
Coffee shop
24-hour room service
Traveling with children
Children stay free (see details)
Bed rails
What to do
Shopping
Golfing nearby
Working away
Business center
12 meeting rooms
Conference space (18084 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
On-site car rental
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Porter/bellhop
Facilities
Built in 1991
ATM/banking
Safe-deposit box at front desk
Television in common areas
Health club
An indoor pool
Hot tub
Sauna
Steam room
Vegetarian dining options
Banquet hall
Belle Époque architecture
Accessibility
Braille/raised signage
Elevator
Room amenities
Be entertained
Television
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Bathrobes and slippers
Iron/ironing board
Sleep well
Pillow menu
Down comforter
Blackout drapes/curtains
Soundproofed rooms
Turndown service
Free crib/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Soap and shampoo
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi and wired internet
Phone
More
Daily housekeeping
In-room safe
Special features
Dining
悦庭华府 Yue Palace - This restaurant specializes in Chinese cuisine and serves lunch and dinner.
美食阁 Star Walk - Onsite delicatessen. Open daily.
星缘全日餐厅 Circles Café - This restaurant serves breakfast, lunch, and dinner. Open daily.
查理酒吧 Charlie's Bar - Onsite bar. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately CNY 158 per person
Children & extra beds
Rollaway beds are available for CNY 230.0 per day
Parking
Self parking costs CNY 160 per day
Parking height restrictions apply
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Long-term renters welcome.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Carte Blanche
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Crowne Plaza Hotel Shanghai
Crowne Plaza Shanghai
Shanghai Crowne Plaza Hotel
Crowne Plaza Shanghai Hotel Shanghai
Shanghai Crowne Plaza
Crowne Plaza Hotel Shanghai
Crowne Plaza Shanghai
Hotel Crowne Plaza Hotel Shanghai Shanghai
Shanghai Crowne Plaza Hotel Shanghai Hotel
Hotel Crowne Plaza Hotel Shanghai
Crowne Plaza Hotel Shanghai Shanghai
Crowne Plaza Hotel
Crowne Plaza
Frequently asked questions
Does Crowne Plaza Hotel Shanghai by IHG offer free cancellation for a full refund?
Yes, Crowne Plaza Hotel Shanghai by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Crowne Plaza Hotel Shanghai by IHG?
Yes, there's an indoor pool.
Are pets allowed at Crowne Plaza Hotel Shanghai by IHG?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Crowne Plaza Hotel Shanghai by IHG?
Yes. Self parking costs CNY 160 per day. Parking spots may be limited.
What are the check-in and check-out times at Crowne Plaza Hotel Shanghai by IHG?
Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is noon.
What is there to do at Crowne Plaza Hotel Shanghai by IHG and nearby?
Crowne Plaza Hotel Shanghai by IHG has an indoor pool and a sauna, as well as a steam room.
Are there restaurants at or near Crowne Plaza Hotel Shanghai by IHG?
Yes, there are 2 onsite restaurants, featuring Chinese cuisine.
What's the area around Crowne Plaza Hotel Shanghai by IHG like?
Crowne Plaza Hotel Shanghai by IHG is in Xuhui, a short 2-minute walk from Jiao Tong University Station and 16 minutes' walk from Xujiahui Shopping District.
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Reviews
Crowne Plaza Hotel Shanghai by IHG Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.4
Cleanliness
8.2
Location
8.4
Staff & service
7.8
Property conditions & facilities
Popular mentions
Location
Restaurant
Room
Service staff
Reviews
Verified
10/10 Exceptional
May 18, 2025
Great stay, amazing city!
Stephane
Stephane, 2-night trip
Verified
10/10 Exceptional
Aug 25, 2025
Hotel was good
millie
millie, 2-night trip
Verified
10/10 Exceptional
Dec 8, 2025
Quick and easy check in and check out. Just how I like it!
Jonathan
Jonathan, 3-night trip
Verified
10/10 Exceptional
Nov 26, 2023
The hotel is in an excellent location, lots of good restaurant and shops
Ran
Ran, 1-night trip
Verified
10/10 Exceptional
Dec 4, 2024
Great location.
Kun
Kun, 3-night trip
Verified
8/10 Very good
Mar 24, 2025
friendly staff, close to subway station, dining options
Weisheng
Weisheng, 4-night trip
Verified
10/10 Exceptional
Jan 3, 2025
Great location in a pleasant neighbourhood
Xuesen
Xuesen, 2-night trip
Verified
10/10 Exceptional
Jul 18, 2025
Home from home
Wonderful hotel. My second home. Very friendly guys and girls
Chris
Chris, 2-night trip
Verified
8/10 Very good
Jan 24, 2024
Overall good location
acacia
acacia, 1-night trip
Verified
10/10 Exceptional
Nov 14, 2023
Friendly and helpful staff, good location, close to the metro. Fantastic buffet breakfast
Graeme
Graeme, 1-night trip
Verified
10/10 Exceptional
Oct 18, 2023
Great location, great service
fang
fang, 1-night trip
Verified
8/10 Very good
Oct 19, 2024
The hotel is great, little far from subway station.
Yan
Yan, 2-night trip
Verified
8/10 Very good
Oct 25, 2023
Near my parents house
Leyi
Leyi, 14-night trip
Verified
8/10 Very good
Nov 5, 2023
It’s in the center of Shanghai with 2 subway lines within walking distance and many restaurants, coffee shops, and convenient stores. It’s next to a movie theatre, people can easily enjoy the latest movies.
XIMENG
XIMENG, 20-night trip
Verified
8/10 Very good
Oct 8, 2023
This Hotel is very nice!
The room was spacious, fully stocked with supplies,and the employees were kind.
It's recommended.
Satoko
Satoko, 5-night trip
Verified
6/10 Good
Oct 15, 2023
It is a hotel just good for short stay if one does not have need for quality dining.
The breakfast offers a good variety but nothing particularly tempting.
YATMING
YATMING, 3-night trip
Verified
10/10 Exceptional
Nov 3, 2024
Cleaning ladies did a great job in cleaning my room
Dawei
Dawei, 13-night trip
Verified
6/10 Good
Oct 8, 2025
Good location. Hotel so so. Facilities poor. Bar closed early evening. Club room empty apart from a cool cabinet with 6 Cokes, 6 Sprites an a couple of bottles of beer. Breakfast and main restaurant a buffet which was a bun fight if you didn’t get there early they had run out of items. Staff pushing trolled around cleaning tables I have been in better canteens
Martin
Martin, 7-night trip
Verified
8/10 Very good
Oct 11, 2025
Goof
Leyi
Leyi, 15-night trip
Verified
8/10 Very good
Sep 18, 2023
Convenient Location
The hotel is in a convenient location and about 10 minutes easy walk to a subway station. The lounge on the main floor was excellent. The business lounge was nice to but lacked atmosphere. Background music would have been nice.
Verified traveler
3-night trip
Verified
4/10 Fair
Aug 20, 2024
Stayed at this hotel 8 nights. The cleaning was not good and the room felt old. Overpriced food and drinks at the hotel. Only good thing was the gym and the personal was helpful.
Emmie
Emmie, 7-night trip
Verified
10/10 Exceptional
Nov 26, 2023
We have been staying in this hotel for couple of times now. We like the friendly staff and breakfast buffet. They are removating this hotel stay rooms. The room is clean and the inside is new.
This is very close to American IHG hotel standard. The only place I would like to ask that this hotel has access to American sites like Google or YouTube. It is very difficult for us to use the internet without Google access.
Yongjian
Yongjian, 3-night trip
Verified
10/10 Exceptional
Jul 17, 2022
Amenity needs some upgrades
LEYI
LEYI, 2-night trip
Verified
10/10 Exceptional
Oct 27, 2024
All good
Henrich
Henrich, 4-night trip
Verified
8/10 Very good
May 25, 2024
The facility is old. I experienced a water leak and had to move to a different room during the night!