Experience the vibrant energy of Sheraton Grand Chicago Riverwalk, nestled near Millennium Park and John Hancock Center. This hotel offers a unique blend of convenience and relaxation with its grocery store, 3 restaurants, coffee shop/cafe, indoor pool with sun loungers, garden and dry cleaning/laundry services.
Reviews
8.68.6 out of 10
Excellent
Popular amenities
Pool
Pet friendly
Parking available
Free WiFi
Restaurant
Connecting rooms available
Main amenities (12)
Daily housekeeping
Near the beach
3 restaurants and 2 bars/lounges
Indoor pool
Breakfast available
24-hour fitness center
Self parking
Room service
Coffee shop/cafe
Business center
43 meeting rooms
Terrace
For families (6)
Children stay free
Free cribs/infant beds
Connecting/adjoining rooms available
Garden
Terrace
Daily housekeeping
The current price is CNY1,461
CNY1,461
CNY1,979 total
includes taxes & fees
May 25 - May 26
Why we love this property
Culinary choices galore
A trio of restaurants serves American cuisine alongside 2 bars and a cafe. Vegan, vegetarian, and continental breakfast options satisfy every palate.
Dreamy sleep experience
Every guestroom features a pillowtop mattress, down comforter, and pillow menu. Blackout drapes ensure guests enjoy uninterrupted slumber.
Chicago, IL (PWK-Chicago Executive) - 57 min drive
Chicago Halsted Station - 5 min drive
Millennium Station - 12 min walk
Chicago Van Buren Street Station - 21 min walk
Grand Station (Red Line) - 12 min walk
Randolph-Wabash Station - 14 min walk
State Station - 14 min walk
Restaurants
Swissôtel - 5 min walk
Sheraton Club Lounge - 33 Floor - 4 min walk
The Red Star Bar - 5 min walk
American Craft Kitchen & Bar - 5 min walk
Swissôtel Chicago Lobby Lounge - 4 min walk
About this property
Sheraton Grand Chicago Riverwalk
When you stay at Sheraton Grand Chicago Riverwalk, you'll be in a great location, within just a 10-minute walk of Michigan Avenue and Chicago Riverwalk. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Shulas Steak House, one of 3 restaurants, which serves American cuisine and is open for dinner. Other highlights include 2 bars/lounges, a 24-hour fitness center, and a fitness center. Fellow travelers love the helpful staff and central location. The property is just a short walk to public transportation: Grand Station (Red Line) is 12 minutes and Randolph-Wabash Station is 14 minutes.
At a glance
DONE
Hotel size
1218 rooms
Arranged over 34 floors
DONE
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-out available
Late check-in subject to availability
Minimum check-in age: 21
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Children
Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
Pets allowed (dogs only, 1 total, up to 75 lbs per pet)*
Service animals welcome
Restrictions apply*
WIFI
Internet
Free WiFi in public areas
WiFi in rooms*
LOCAL_PARKING
Parking
Covered onsite self parking (USD 75 per day; includes in/out privileges)
Wheelchair-accessible parking on site
Height restrictions apply for onsite parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 6:30 AM–11:30 AM
Shulas Steak House - This steakhouse specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar.
LB Bistro and Patissere - This bistro specializes in American cuisine and serves breakfast and lunch. Open daily.
Link - This café specializes in American cuisine and serves breakfast and lunch. Open daily.
Chicago Burger Company - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
ChiBar - This bar specializes in American cuisine and serves dinner and light fare. Open daily.
Awards and affiliations
Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Destination fee: USD 35.67 per accommodation, per night
Optional extras
WiFi is available in guestrooms for USD 14.95 per day (rates may vary)
Continental breakfast is offered for an extra charge of approximately USD 32 per person
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for USD 25 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge per pet, per day
Parking
Covered self parking costs USD 75 per day with in/out privileges
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Pool access available from 6:00 AM to 10:00 PM
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Also known as
Sheraton Chicago Hotel & Towers
Sheraton Chicago Towers
Chicago Sheraton
Sheraton Grand Chicago Hotel
Sheraton Grand Chicago
Sheraton Grand Chicago
Sheraton Chicago Riverwalk
Sheraton Grand Chicago Riverwalk Hotel
Sheraton Grand Chicago Riverwalk Chicago
Sheraton Grand Chicago Riverwalk Hotel Chicago
Frequently asked questions
Does Sheraton Grand Chicago Riverwalk offer free cancellation for a full refund?
Yes, Sheraton Grand Chicago Riverwalk does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sheraton Grand Chicago Riverwalk?
Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 10:00 PM.
Are pets allowed at Sheraton Grand Chicago Riverwalk?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 75 lbs per pet. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at Sheraton Grand Chicago Riverwalk?
Yes. Self parking costs USD 75 per day.
What are the check-in and check-out times at Sheraton Grand Chicago Riverwalk?
Check-in start time: 4:00 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
Is there an onsite casino at Sheraton Grand Chicago Riverwalk?
No, this hotel doesn't have a casino, but Bally's Casino Chicago (12-min walk) is nearby.
What is there to do at Sheraton Grand Chicago Riverwalk and nearby?
Sheraton Grand Chicago Riverwalk has 2 bars and an indoor pool, as well as a 24-hour fitness center and a garden.
Are there restaurants at or near Sheraton Grand Chicago Riverwalk?
Yes, there are 3 onsite restaurants, featuring alfresco dining and American cuisine.
What's the area around Sheraton Grand Chicago Riverwalk like?
Sheraton Grand Chicago Riverwalk is located by the river in Downtown Chicago, a short 5-minute walk from Michigan Avenue and 10 minutes' walk from Chicago Riverwalk. Travelers say the local area is good for shopping and very central.
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Reviews
Sheraton Grand Chicago Riverwalk Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.0
Cleanliness
8.4
Amenities
8.8
Staff & service
8.6
Property conditions & facilities
Guest review summary
What guests liked
The gym was well equipped and offered a great view of the river. (4 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Location
Service staff
View
River
Parking
Refrigerator
Restaurant
Bed
Amenities
Reviews
Verified
8/10 Very good
Mar 27, 2026
Great location, clean room, family-friendly.
Eddy
Eddy, 1-night trip
Verified
8/10 Very good
Apr 10, 2026
Comfortable beds..
Pawan
Pawan, 2-night trip
Verified
10/10 Exceptional
Mar 21, 2026
Room was wonderful, loved the location and view. Ordered room service and the food was fresh and delicious.
Jessica
Jessica, 2-night trip
Verified
8/10 Very good
Mar 20, 2026
Rooms need updating pool area needs updating staff was wonderful great location
Kristin
Kristin, 1-night trip
Verified
10/10 Exceptional
Jan 22, 2026
Pleasant, helpful staff & clean rooms.
Ronald
Ronald, 1-night trip
Verified
8/10 Very good
Mar 17, 2026
Hotel overall was very clean and every staff we interacted with were wonderful and went above and beyond! The room was great and the kids loved the view. Our only complaint was the pool area smelled very strong of mold/mildew.
Kelsey
Kelsey, 2-night trip
Verified
10/10 Exceptional
Dec 9, 2025
Rooms were very nice and staff was great
Nancy
Nancy, 1-night trip
Verified
10/10 Exceptional
Jan 12, 2026
Clean room, pleasant staff, breakfast was good but expensive
Jacob
Jacob, 1-night trip
Verified
10/10 Exceptional
Dec 16, 2025
Great location in the center of everything.
ZDRAVKO
ZDRAVKO, 5-night trip
Verified
10/10 Exceptional
Jan 10, 2026
satisfied with the view from our room
Laurice
Laurice, 1-night trip
Verified
10/10 Exceptional
Dec 22, 2025
Very clean staff was amazing
Sarah
Sarah, 1-night trip
Verified
10/10 Exceptional
Dec 8, 2025
Great room size and location
tilden
tilden, 3-night trip
Verified
10/10 Exceptional
Nov 25, 2025
The convenience of the hotel was awesome. The restaurants were excellent along with the staff.
Lekisha Shaute
Lekisha Shaute, 2-night trip
Verified
10/10 Exceptional
Nov 15, 2025
Professional staff, great location.
Kelly
Kelly, 2-night trip
Verified
8/10 Very good
Jan 16, 2026
Clean rooms and staff
Toni
Toni, 2-night trip
Verified
10/10 Exceptional
Dec 27, 2025
We stayed one night and we cannot wait to come back and stay even longer next time! The views from our room were spectacular. The staff were friendly and the rooms were very clean. We loved that the lobby was beautifully decorated for the holidays.
Lauren
Lauren, 1-night trip
Verified
10/10 Exceptional
Dec 21, 2025
Always the perfect spot
Rudy
Rudy, 1-night trip
Verified
8/10 Very good
Nov 9, 2025
Staff very accommodating. Breakfast buffet was excellent.
Paris
Paris, 1-night trip
Verified
10/10 Exceptional
Oct 26, 2025
Really nice comfy hotel with friwndly helpful staff
ian
ian, 2-night trip
Verified
10/10 Exceptional
Oct 11, 2025
Great location
Charles
Charles, 1-night trip
Verified
8/10 Very good
Mar 4, 2026
Yes. Just not what i expected a bit small for a panoramic room. However. Pillows bed super comfortable. Ice machine didnt work. Room service was good in the a.m. for breakfast.
Emil
Emil, 1-night trip
Verified
10/10 Exceptional
Nov 28, 2025
Friendly staff
Sharon
Sharon, 1-night trip
Verified
10/10 Exceptional
Sep 2, 2025
Clean room,, helping staff and the hotel is at a great location
Heidi
Heidi, 1-night trip
Verified
10/10 Exceptional
Dec 29, 2025
Didn't have breakfast! Staff was wonderful!!!
Antonia
Antonia, 1-night trip
Verified
10/10 Exceptional
Jan 2, 2026
Great job Sheraton! I booked 3 rooms for my family to celebrate NYE and my birthday. At check in, the staff was excellent and hooked us up with 2 river view rooms so we could enjoy the fireworks. It was magical. We had access to the club lounge, which I highly recommend. The hotel was well organized and staffed properly. We were very pleased with out stay