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Embassy Suites by Hilton Richmond

3.5 star property
Suburban hotel in Richmond with indoor pool and bar/lounge

Choose dates to view prices

Photo gallery for Embassy Suites by Hilton Richmond

Lobby
Lobby
Bar (on property)
Interior
In-room safe, desk, laptop workspace, iron/ironing board
Richmond’s Embassy Suites by Hilton Richmond is a vibrant retreat with international cuisine, two on-site restaurants, and a daily manager's reception. Unwind in the indoor pool or explore shopping on site; guests appreciate the helpful staff and free breakfast buffet.

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Non-smoking
  • Parking available
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Indoor pool
  • Fitness center
  • Self parking
  • Room service
  • Conference center
  • 12 meeting rooms
  • 24-hour front desk
  • ATM/banking services
  • Vending machine
  • Laundry service

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate dining area
The current price is CNY925
CNY1,076 total
includes taxes & fees
Dec 14 - Dec 15

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Suite, 1 King Bed, Shower

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Shower

8.2 out of 10
Very good
(67 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible, Bathtub

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Fan
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Roll-In Shower)

Bathroom shower

Suite, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Fan
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Corner Suite, 1 King Bed, Shower

49-inch LCD TV with cable channels, TV, iPod dock

Corner Suite, 1 King Bed, Shower

8.0 out of 10
Very good
(2 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Bathtub

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Double Beds, Accessible, Bathtub

8.0 out of 10
Very good
(4 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
  • 28 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible, Corner (Roll-In Shower)

Bathroom shower

Suite, 1 King Bed, Accessible, Corner (Roll-In Shower)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Fan
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Capital Suite, 1 King Bed, Shower

Capital Suite, 1 King Bed, Shower | Living area | 49-inch LCD TV with cable channels, TV, iPod dock

Capital Suite, 1 King Bed, Shower

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite, Multiple Beds (3 Rooms)

In-room safe, desk, laptop workspace, iron/ironing board

Family Suite, Multiple Beds (3 Rooms)

8.6 out of 10
Excellent
(4 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
  • 56 sq m
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Bathtub

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds, Bathtub

7.4 out of 10
Good
(36 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Fan
  • 28 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

Similar properties

Lobby
Drury Plaza Hotel Richmond
  • Pool
  • Free breakfast
  • Pet friendly
  • Free parking
9.6 out of 10, Exceptional, 2,809 reviews
The price is CNY781
CNY908 total
includes taxes & fees
Nov 19 - Nov 20
Drury Plaza Hotel Richmond
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About the neighborhood

Map
2925 Emerywood Pkwy, Richmond, VA, 23294

What's nearby

  • Henrico Doctors' Hospital - 3 min drive - 2.1 km
  • University of Richmond - 6 min drive - 4.8 km
  • Lewis Ginter Botanical Garden - 6 min drive - 6.9 km
  • Virginia Museum of Fine Arts - 9 min drive - 10.5 km
  • Greater Richmond Convention Center - 9 min drive - 14.0 km

Getting around

  • Richmond Intl. Airport (RIC) - 22 min drive
  • Richmond Staples Mill Road Station - 4 min drive
  • Richmond Main Street Station - 12 min drive
  • Ashland Station - 22 min drive

Restaurants

  • ‪Burger King - ‬9 min walk
  • ‪Cicis - ‬19 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Starbucks - ‬3 min drive
  • ‪Buffalo Wild Wings - ‬3 min drive

About this property

Embassy Suites by Hilton Richmond

When you stay at Embassy Suites by Hilton Richmond, you'll be within a 15-minute drive of Short Pump Town Center and Virginia Commonwealth University. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at E'terie Bar and Grill, one of 2 restaurants, which serves international cuisine and is open for dinner. A bar/lounge and a fitness center are offered, and in-room conveniences include refrigerators and microwaves. The helpful staff and breakfast get good marks from fellow travelers.

At a glance

DONE

Hotel size

    • 225 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 4 PM; Check-in end time: 2:00 AM
    • Contactless check-in available
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Guests will receive smart lock details
    • Guests are recommended to download the property's Hilton Honors App mobile app before check-in
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (dogs and cats only)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Uncovered onsite self parking (USD 10.00 per night)
    • Onsite RV/bus/truck parking (fees apply)
    • Wheelchair-accessible parking and van parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast on weekday mornings 6:30 AM–9:30 AM
  • 2 restaurants
  • Bar/lounge
  • Free daily reception
  • Room service (late night)

Traveling with children

  • Children stay free (see details)

What to do

  • Shopping

Working away

  • 12 meeting rooms
  • Conference center (10000 square feet of space)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 1986
  • ATM/banking
  • Television in common areas
  • Fitness center
  • An indoor pool
  • Banquet hall
  • Outdoor furniture

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Closed captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 49-inch LCD TV
  • Premium cable channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Fan
  • Wet bar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Separate dining area
  • Separate living room

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

E'terie Bar and Grill - This restaurant specializes in international cuisine and serves dinner only. Happy hour is offered.
Atrium - This buffet restaurant serves breakfast only. Open daily.

Fees & policies

Refundable deposits

  • Deposit: USD 100.00 per accommodation, per stay

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-in between 3:00 AM and 6:00 AM can be arranged for an extra charge
  • Late check-out can be arranged for an extra charge of USD 25.00

Children & extra beds

  • Rollaway beds are available for USD 15.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75 per accommodation (may vary based on length of stay)

Parking

  • Uncovered self parking costs USD 10.00 per night
  • RV/bus/truck parking is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 10:00 PM
  • Children under 18 years old are not allowed in the swimming pool without adult supervision

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Also known as

Embassy Suites Commerce
Embassy Suites Commerce Hotel
Embassy Suites Commerce Hotel Richmond Center
Embassy Suites Richmond Commerce Center
Embassy Suites Richmond - The Commerce Hotel Richmond
Embassy Suites Richmond Commerce Center Hotel
Embassy Suites Commerce Center Hotel
Embassy Suites Commerce Center
Embassy Suites Hilton Richmond Hotel
Embassy Suites Hilton Richmond
Embassy Suites Richmond The Commerce Center
Embassy Suites by Hilton Richmond Hotel
Embassy Suites by Hilton Richmond Richmond
Embassy Suites by Hilton Richmond Hotel Richmond

Frequently asked questions

Does Embassy Suites by Hilton Richmond offer free cancellation for a full refund?

Yes, Embassy Suites by Hilton Richmond does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Embassy Suites by Hilton Richmond?

Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 10:00 PM.

Are pets allowed at Embassy Suites by Hilton Richmond?

Yes, cats and dogs are welcome. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees.

Is parking offered on site at Embassy Suites by Hilton Richmond?

Yes. Self parking costs USD 10.00 per night. RV/bus/truck parking is available.

What are the check-in and check-out times at Embassy Suites by Hilton Richmond?

Check-in start time: 4 PM; Check-in end time: 2:00 AM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of USD 25.00. Express check-in and check-out and contactless check-in and check-out are available.

What is there to do at Embassy Suites by Hilton Richmond and nearby?

Embassy Suites by Hilton Richmond has an indoor pool and a fitness center.

Are there restaurants at or near Embassy Suites by Hilton Richmond?

Yes, there are 2 onsite restaurants, featuring international cuisine.

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Reviews

Embassy Suites by Hilton Richmond Reviews

7.6

Good

7.8

Cleanliness

7.6

Amenities

8.4

Staff & service

7.8

Eco-friendliness

7.0

Property conditions & facilities

Popular mentions

Room
Service staff
Breakfast
Elevator
Bathroom
Bed
Water
Bar
Family friendly
Food

Reviews

10/10 Exceptional

Loved the size of the suite! Great for our family of 5. Breakfast was very good. Very friendly and helpful staff. Rooms could use some TLC.
Kevin, 1-night trip

10/10 Exceptional

Clean and comfortable, friendly staff.
Joseph, 2-night trip

10/10 Exceptional

The way they were able to get the customers together be having happy hour, games and snacks, the staff was great especially the morning crew Daryl who made sure you had everything you needed
Monica, 2-night trip

6/10 Good

Nicely kept outside could use some work inside the property though.
Derek, 1-night trip

2/10 Poor

I have traveled and prefer to stay at Embassey suites this stay was the worst experience ever My room was dirty bathroom dirty and dog hair throughout room very dissatisfied they came recleaned room they said And still dirty I cleaned the room after that just do we could have a clean room When I arrived stated hotel.com changed room to long and I had 4 people on the room I am contacting the corporate office about this horrible experience
Teresa, 1-night trip

10/10 Exceptional

Everything was perfect woulda definitely revisit
Lamont, 2-night trip

10/10 Exceptional

Excelente
Edison, 2-night trip

10/10 Exceptional

I really enjoyed my stay at the embassy suite hotel
Taneka, 2-night trip

4/10 Fair

The pictures looked very nice for this hotel, but it seemed run down and the room had a strong odor. Also the carpet was wet and the bathroom had mold. The air quality was questionable and the ac had a loud motor that clicked on and off all night.
Adriane, 1-night trip

10/10 Exceptional

Pros - Conveniently located for trips to Jefferson's Estate, Colonial Williamsburg, Jamestown, and other Virginia sites. Great breakfast buffet. Love the courtyard style hotel center. Cons - Our room was in need of some woodwork repair. Sunday we didn't get any room attendance and only got room coffee replenished once during the 5 day stay.
Roger, 5-night trip

10/10 Exceptional

quiet and clean
Douglas, 1-night trip

4/10 Fair

No AC on first night.
Joseph, 2-night trip

6/10 Good

It was super nice but the elevators need some updating…they were scary and slow. I did love the room and the sitting area!
John, 1-night trip

6/10 Good

Two elevators were not working creating a log jam with many guests complaining. Hotel needs a spruce up.
David, 1-night trip

6/10 Good

Clean and staff at the breakfast were so helpful and nice Front desk staffs are not so friendly
Eden, 2-night trip

6/10 Good

AC didnt work, elevators incredibly slow, ice makers not working
Kenneth, 2-night trip

4/10 Fair

Upon my families arrival we experienced no AC in our first room. The second day we were moved to a new room where the drain in the bathtub did not drain and later that night and later that night, I was greeted by a roach in the bathroom.
Shawn, 2-night trip

6/10 Good

Started off in a room with no air. Got moved about 2hrs later then to handset to phone and top cover had stains on it but the air in 2nd room did work
Shunta, 2-night trip

10/10 Exceptional

Excellent customer service
Andre, 3-night trip

6/10 Good

I had a mix up with my reservation with Expedia and the staff was not helpful in trying to help me sort it out. Very apathetic. However, the dining staff and bartender was great!
Linda, 3-night trip

4/10 Fair

We liked the room layout, decor and the hotel amenities. We didn’t like the HVAC not working, the mirror in the room being smeared with a dirty cloth, the dirt and large dead bug in the sliding door track. The hotel overall feels dark. Poorly lit.
Philip, 3-night trip

2/10 Poor

Areas around hotel is great. Property is very outdated. Rust in doors, not clean at all!
ARTRISHA, 4-night trip

8/10 Very good

Breakfast was great! However, no one came to clean our room. We intentionally left so that we can stay out of the way.
Andrea, 2-night trip

10/10 Exceptional

From entering the hotel, the staff members made eye contact with you and smiled. Just a little work needed on getting new mattresses. Otherwise, great stay and awesome breakfast!
Ruth, 1-night trip

2/10 Poor

Rundown hotel. Charging for parking
Michaela Franchon, 2-night trip