Richmond’s Embassy Suites by Hilton Richmond is a vibrant retreat with international cuisine, two on-site restaurants, and a daily manager's reception. Unwind in the indoor pool or explore shopping on site; guests appreciate the helpful staff and free breakfast buffet.
Virginia Museum of Fine Arts - 13 min drive - 10.2 km
Greater Richmond Convention Center - 14 min drive - 13.6 km
Kings Dominion - 34 min drive - 39.1 km
Getting around
Richmond Intl. Airport (RIC) - 22 min drive
Richmond Staples Mill Road Station - 4 min drive
Richmond Main Street Station - 12 min drive
Ashland Station - 22 min drive
Restaurants
Joen Korean Restaurant - 3 min drive
Burger King - 9 min walk
McDonald's - 6 min walk
Buffalo Wild Wings - 3 min drive
Cicis - 19 min walk
About this property
Embassy Suites by Hilton Richmond
At Embassy Suites by Hilton Richmond, you'll be within a 10-minute drive of Lewis Ginter Botanical Garden and Children's Museum of Richmond. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at E'terie Bar and Grill, one of 2 restaurants, which serves international cuisine and is open for dinner. A bar/lounge and a fitness center are offered, and in-room conveniences include refrigerators and microwaves. The helpful staff and breakfast get good marks from fellow travelers.
At a glance
DONE
Hotel size
225 rooms
Arranged over 8 floors
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Arriving/Leaving
Check-in start time: 4 PM; Check-in end time: 2:00 AM
Contactless check-in available
Express check-in/out available
Early check-in subject to availability
Minimum check-in age: 21
Check-out time is 11:00 AM
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
Guests will receive smart lock details
Guests are recommended to download the property's Hilton Honors App mobile app before check-in
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
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Children
Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
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Pets
Pets allowed (dogs and cats only)*
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Uncovered onsite self parking (USD 10.00 per night)
Onsite RV/bus/truck parking (fees apply)
Wheelchair-accessible parking and van parking on site
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Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 7:00 AM–10:30 AM
2 restaurants
Bar/lounge
Free daily reception
Room service (late night)
Traveling with children
Children stay free (see details)
What to do
Shopping
Working away
12 meeting rooms
Conference center (10000 square feet of space)
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Facilities
1 building/tower
Built in 1986
ATM/banking
Television in common areas
Fitness center
An indoor pool
Banquet hall
Outdoor furniture
Accessibility
Wheelchair accessible
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible restaurant
Closed captioned TV
Phone accessibility kit
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
49-inch LCD TV
Premium cable channels
Home comfort
Climate-controlled air conditioning and heating
Wet bar
Coffee/tea maker
Iron/ironing board
Sleep well
Free crib/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
What to enjoy
Separate dining area
Separate living room
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Free local calls
Desk chair
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
In-room safe
Special features
Dining
E'terie Bar and Grill - This restaurant specializes in international cuisine and serves dinner only. Happy hour is offered.
Atrium - This buffet restaurant serves breakfast only. Open daily.
Fees & policies
Refundable deposits
Deposit: USD 100.00 per accommodation, per stay
Optional extras
Early check-in can be arranged for an extra charge (subject to availability)
Late check-in between 3:00 AM and 6:00 AM can be arranged for an extra charge
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for USD 15.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 75 per accommodation (may vary based on length of stay)
Parking
Uncovered self parking costs USD 10.00 per night
RV/bus/truck parking is available for an extra charge
Pool, spa, & gym (if applicable)
Pool access available from 6:00 AM to 10:00 PM
Children under 18 years old are not allowed in the swimming pool without adult supervision
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a fire extinguisher on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Also known as
Embassy Suites Commerce
Embassy Suites Commerce Hotel
Embassy Suites Commerce Hotel Richmond Center
Embassy Suites Richmond Commerce Center
Embassy Suites Richmond - The Commerce Hotel Richmond
Embassy Suites Richmond Commerce Center Hotel
Embassy Suites Commerce Center Hotel
Embassy Suites Commerce Center
Embassy Suites Hilton Richmond Hotel
Embassy Suites Hilton Richmond
Embassy Suites Richmond The Commerce Center
Embassy Suites by Hilton Richmond Hotel
Embassy Suites by Hilton Richmond Richmond
Embassy Suites by Hilton Richmond Hotel Richmond
Frequently asked questions
Does Embassy Suites by Hilton Richmond offer free cancellation for a full refund?
Yes, Embassy Suites by Hilton Richmond does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Embassy Suites by Hilton Richmond?
Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 10:00 PM.
Are pets allowed at Embassy Suites by Hilton Richmond?
Yes, cats and dogs are welcome. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Embassy Suites by Hilton Richmond?
Yes. Self parking costs USD 10.00 per night. RV/bus/truck parking is available.
What are the check-in and check-out times at Embassy Suites by Hilton Richmond?
Check-in start time: 4 PM; Check-in end time: 2:00 AM. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Embassy Suites by Hilton Richmond and nearby?
Embassy Suites by Hilton Richmond has an indoor pool and a fitness center.
Are there restaurants at or near Embassy Suites by Hilton Richmond?
Yes, there are 2 onsite restaurants, featuring international cuisine.
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Reviews
Embassy Suites by Hilton Richmond Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
7.6
Cleanliness
7.4
Amenities
8.4
Staff & service
7.0
Property conditions & facilities
Popular mentions
Room
Service staff
Breakfast
Elevator
Bathroom
Bed
Water
Food
Parking
Family friendly
Reviews
Verified
10/10 Exceptional
Apr 2, 2026
The breakfast was amazing!!
Lelia
Lelia, 1-night trip
Verified
8/10 Very good
Apr 22, 2026
Stay was great, food was great. Bathroom was small
Alicia
Alicia, 1-night trip
Verified
10/10 Exceptional
Apr 3, 2026
The staff was very helpful. The people during breakfast time were amazing
Pablo
Pablo, 2-night trip
Verified
10/10 Exceptional
Mar 24, 2026
Clean and bright and welcoming. Very friendly staff. Great area for socializing and cocktails. Been coming back for 30 years
Anne
Anne, 2-night trip
Verified
10/10 Exceptional
Feb 12, 2026
The rooms were really spacious and updated. The breakfast was great and available early. Room service was very good and reasonably priced
Deborah
Deborah, 4-night trip
Verified
8/10 Very good
Jan 12, 2026
Clean room, friendly staff
Kimatha
Kimatha, 2-night trip
Verified
10/10 Exceptional
Jan 24, 2026
Staff. was great
Richard
Richard, 1-night trip
Verified
8/10 Very good
Dec 28, 2025
Nice breakfast.
glenn
glenn, 1-night trip
Verified
10/10 Exceptional
Dec 19, 2025
We were very comfortable in the bar with great service. The menu options were great and food delicious.
Diane
Diane, 1-night trip
Verified
8/10 Very good
Dec 22, 2025
Older property but goodnshape. Staff was very nice
David
David, 2-night trip
Verified
6/10 Good
Feb 11, 2026
About time for remodel. Visible wear on walls, paint & carpet. Bathroom small. All staff interacted with kind & friendly.
Brenda
Brenda, 2-night trip
Verified
8/10 Very good
Jan 21, 2026
our room had a maintenance issue which was a 2 bedroom so i got a call the day of check in to tell me, so we agreed on 2 rooms next to each other but they were not connected, they did offer discount, people who worked therw were outstanding and vwry nice. Lo ed happy hour, excellent breakfast...full breakfast buffet very nice
Christopher
Christopher, 3-night trip
Verified
10/10 Exceptional
Jan 1, 2026
Friendly, easy, and kind
John
John, 1-night trip
Verified
10/10 Exceptional
Dec 1, 2025
Room was very clean, and our stay was excellent! We enjoyed going down for the manager cocktail hour for a free drink! It was nice & relaxing.
Melissa
Melissa, 3-night trip
Verified
8/10 Very good
Nov 28, 2025
It was actually very nice and quiet. Although it wasn’t as clean and tight as I would’ve liked it
Deseanta
Deseanta, 1-night trip
Verified
8/10 Very good
Jan 22, 2026
I really neat atmosphere. Staff and Food/Service Excellent!
Rooms need updating, stains on the sofas.. Beds aren't comfortable. Biggest complaint is that the parking lot is pitch black. there are no lights and provides a potentially unsafe environment for guests. Also, to have a mini kitchen a larger trash can would be nice and would help guest keep trash up
Allison
Allison, 3-night trip
Verified
6/10 Good
Nov 28, 2025
We had an ok stay. It was one of the oldest Embassy Suites we ever stayed at and it showed in our room. Our bathroom was in desperate need of renovation. The heat did not work last night or the night before-we could not get it above 60 degrees on the last night. Breakfast was good-great staff there. Great location.
Catherine
Catherine, 2-night trip
Verified
10/10 Exceptional
May 7, 2025
Great staff, food options, happy hour and our room was nice.
Candace
Candace, 3-night trip
Verified
10/10 Exceptional
Oct 12, 2025
Spacious room, comfy bed and pillows. Delicious breakfast with omelette station. Happy hour with two free drinks.
mary
mary, 2-night trip
Verified
2/10 Poor
Feb 2, 2026
It was freezing in the hotel. We switched rooms a few times because of issues. Inside temp in the room never warmed up and it was 15 degrees outside. The room thermostat say 70 but it wasn’t close to 70 degrees in the room. We slept in our clothes. I will admit the bed was comfortable. We checked out the next morning and I was glad we received a nice discount for the room. The hotel is dated beyond measure with small toilets and a run down structure.
Rodney
Rodney, 3-night trip
Verified
10/10 Exceptional
Oct 31, 2024
Great stay. Great breakfast.
Nathan
Nathan, 1-night trip
Verified
10/10 Exceptional
Dec 9, 2024
Very nice staff and clean rooms
Sharee
Sharee, 2-night trip
Verified
6/10 Good
Nov 9, 2025
The ac didn’t work and the room could use a lot of maintenance. The staff was incredible though .
Stephanie
Stephanie, 2-night trip
Verified
10/10 Exceptional
Oct 17, 2025
The Location was great for work in that area. Lots of things to do on your personal time as well. I did have a problem with fruit flies in my kitchenette. But that was minor.
Jordan
Jordan, 2-night trip
Verified
10/10 Exceptional
Jul 6, 2025
Our choice hotel in Richmond
We chose this hotel every time we come to Richmond. It’s in a good location. Favorite things about this hotel: affordable, friendly staff, atrium, omelette breakfast, bedrooms with separate sitting room with tv, sink, microwave and small fridge and the shower water pressure is great!