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Malmaison Cheltenham

4.0 star property
Hotel with restaurant, near Cheltenham Racecourse

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Photo gallery for Malmaison Cheltenham

Breakfast, lunch, dinner served; British cuisine
Breakfast, lunch, dinner served; British cuisine
Club Deluxe Room | 1 bedroom, Egyptian cotton sheets, in-room safe, desk
Lobby sitting area
Front of property
Malmaison Cheltenham, an upscale eco-certified hotel, offers a tranquil retreat with a library and on-site restaurant. Relax in the hair salon or enjoy views from the terrace. With free WiFi and helpful staff who have left a lasting impression on previous guests.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Pet friendly
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Self parking
  • 24-hour room service
  • Business center
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Library
  • Front-desk safe
  • Laundry service

Feel at home (6)

  • Children stay free
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
The current price is CNY631
CNY757 total
includes taxes & fees
Jul 13 - Jul 14

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Club Deluxe Room

Club Deluxe Room | 1 bedroom, Egyptian cotton sheets, in-room safe, desk

Club Deluxe Room

8.0 out of 10
Very good
(7 reviews)

Highlights

Soundproofed
Heating
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Egyptian cotton linens
Blackout drapes/curtains
Hair dryer
  • Sleeps 3
  • 1 King Bed

View all photos for Cosy Double

Cosy Double | 1 bedroom, Egyptian cotton sheets, in-room safe, desk

Cosy Double

9.0 out of 10
Wonderful
(15 reviews)

Highlights

Soundproofed
Heating
Flat-screen TV
Separate bedroom
Egyptian cotton linens
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, Egyptian cotton sheets, in-room safe, desk

Standard Double Room

8.4 out of 10
Very good
(14 reviews)

Highlights

Soundproofed
Heating
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Egyptian cotton linens
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Room

Club Room | 1 bedroom, Egyptian cotton sheets, in-room safe, desk

Club Room

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Soundproofed
Heating
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Egyptian cotton linens
Blackout drapes/curtains
Hair dryer
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite | 1 bedroom, Egyptian cotton sheets, in-room safe, desk

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Heating
Free cribs/infant beds
Flat-screen TV
Egyptian cotton linens
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Suite

Signature Suite | Living area | Flat-screen TV

Signature Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Heating
Free cribs/infant beds
Flat-screen TV
Egyptian cotton linens
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • 47 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Deluxe Twin

Club Deluxe Twin | 1 bedroom, Egyptian cotton sheets, in-room safe, desk

Club Deluxe Twin

Highlights

Soundproofed
Heating
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Egyptian cotton linens
Blackout drapes/curtains
Hair dryer
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Bar (on property)

Hotel du Vin & Bistro Cheltenham

  • Pet friendly
  • Parking available
  • Free WiFi
  • Restaurant
8.8 out of 10, Excellent, 773 reviews
The price is CNY729
CNY875 total
includes taxes & fees
Jul 27 - Jul 28
Hotel du Vin & Bistro Cheltenham
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About the neighborhood

Map
Bayshill Road, Cheltenham, England, GL50 3AS

What's nearby

  • The Promenade - 7 min walk - 0.7 km
  • Cheltenham Town Hall - 7 min walk - 0.7 km
  • Everyman Theatre - 9 min walk - 0.8 km
  • University of Gloucestershire - 12 min walk - 1.1 km
  • Cheltenham Racecourse - 4 min drive - 3.0 km

Getting around

  • Gloucester Station - 11 min drive
  • Cheltenham Spa Station - 18 min walk
  • Toddington Railway Station - 19 min drive

Restaurants

  • ‪Imperial Gardens - ‬6 min walk
  • ‪Côte Cheltenham - ‬3 min walk
  • ‪No. 131 - ‬4 min walk
  • ‪The Ivy Montpellier Brasserie Cheltenham - ‬3 min walk
  • ‪Munchies - ‬4 min walk

About this property

Malmaison Cheltenham

At Malmaison Cheltenham, you'll be within a 15-minute drive of Cheltenham Racecourse and Gloucester Docks. For a bite to eat, guests can check out Chez Mal Brasserie, which serves British cuisine and is open for breakfast, lunch, and dinner. Other highlights at this eco-certified hotel include a bar/lounge and a terrace. Fellow travelers love the helpful staff and location.

Languages

English

At a glance

DONE

Hotel size

    • 61 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (dogs only, 2 total)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (GBP 10.00 per night)
    • Onsite parking limited
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) 7 AM–10 AM on weekdays and 8 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Traveling with children

  • Children stay free (see details)

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Grab bar near toilet
  • Bathroom emergency pull cord

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Egyptian cotton sheets

Freshen up

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Chez Mal Brasserie - This brasserie specializes in British cuisine and serves breakfast, lunch, and dinner.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately GBP 23 for adults and GBP 12 for children

Children & extra beds

  • Rollaway beds are available for GBP 30.00 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 25 per pet, per night

Parking

  • Self parking costs GBP 10.00 per night

Policies

Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Malmaison Cheltenham Hotel
Malmaison Cheltenham Hotel
Malmaison Cheltenham Cheltenham
Malmaison Cheltenham Hotel Cheltenham

Frequently asked questions

Does Malmaison Cheltenham offer free cancellation for a full refund?

Yes, Malmaison Cheltenham does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Malmaison Cheltenham?

Yes, dogs are welcome, with a limit of 2 total. There's a charge of GBP 25 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Malmaison Cheltenham?

Yes. Self parking costs GBP 10.00 per night. Parking spots may be limited.

What are the check-in and check-out times at Malmaison Cheltenham?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 11:00 AM.

Are there restaurants at or near Malmaison Cheltenham?

Yes, Chez Mal Brasserie offers British cuisine.

What's the area around Malmaison Cheltenham like?

Malmaison Cheltenham is a short 7-minute walk from Cheltenham Town Hall and 9 minutes' walk from The Promenade. Travelers love the hotel's prime location.

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Malmaison Cheltenham Reviews

Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Popular mentions

Room
Service staff
Location
Breakfast
Bed
Restaurant
Food
Shower
Bar
Bathroom

What guests liked

  • Breakfast was consistently praised for its quality and variety. (21 reviews)
  • The property's restaurant offered good food and breakfast options, with some guests also recommending nearby restaurants. (8 reviews)
  • Parking was available and conveniently located with some on-street options nearby. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10

Wonderful stay, great location, superb hotel!
2-night trip

10/10

Lovely relaxed hotel
1-night trip

10/10

Great hotel. Located conveniently for access to the town.
1-night trip

8/10

A great stay overall. Staff very fruendly and helpfull
2-night trip

10/10

Excellent
1-night trip

10/10

Great
1-night trip

8/10

It was all to a good standard - and therefore value for money was just about right - bar staff & breakfast staff good & friendly too 👌
1-night trip

10/10

Lovely big twin room, comfy beds and Nespresso coffee machine. Short walk through the Montpellier district to get into the town centre. Great breakfast in the morning. Nicely decorated and furnished.
1-night trip

10/10

Excellent hotel Stayed here lots before 10/10 service
1-night trip

8/10

The room was clean and of a high standard. There was a comfortable lounge, a terrace and conservatory, but on one day these were closed to hotel residents due to a private function. Hotel guests should be able to use the facilities they have paid for, or at least be informed that facilities will be closed during their stay, and be compensated accordingly.
2-night trip

8/10

Stayed here for location. Decent breakfast. Helpful staff
1-night trip

10/10

Really warm welcome from staff and when the big bath in our suite had an issue with water temperature, they switched us to an alternative room immediately. Thoroughly enjoyed our stay and will return.
3-night trip

10/10

The room was very snug and the bed quite low but comfy and clean. Reception areas are very nice.
2-night trip

10/10

Lovely accommodation, friendly helpful staff, excellent breakfast
1-night trip

8/10

Overall, a very good stay. The communal areas were stylish and comfortable, the breakfast was very good (although £23 per head) and the room was large and had a lovely seating area in a bay window. The shower was really great - strong and hot! The location was also fabulous. A few small negatives that could be improved easily: 1) No tea or kettle in the rooms, just a coffee machine. Meant I couldn't sit and enjoy a cup of tea in the room in the mornings. 2) The bathroom was very dark and there were no shelves or places to put anything. A little cupboard or shelf under or next to the sink would've been useful. 3) The mirror above the desk - when you sit in the chair, the mirror is too high to see yourself in, so it's no use at all!
2-night trip

8/10

Good location, nice room and friendly staff.
1-night trip

10/10

Very nice stay
6-night trip

10/10

Comfortable and clean facilities with good support staff. Very convenient location for Cheltenham shops and facilities. Lift was not very reassuring but otherwise perfect.
1-night trip

10/10

Great hotel, nice location, very friendly and helpful staff.
2-night trip

8/10

Great location to main areas.
2-night trip

10/10

Luxury feel but staff very friendly and welcoming . Excellent location
1-night trip

10/10

Great location and lovely hotel. Superb breakfast with a quiet and comfortable nights sleep as well.
1-night trip

10/10

Excellent stay
2-night trip

10/10

Nice night in Cheltenham
1-night trip

8/10

Hotel was lovey, staff were friendly and the area was perfect to venture into town for shopping and restaurants.
1-night trip