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Malmaison Cheltenham

4.0 star property
Hotel with restaurant, near Cheltenham Racecourse

Choose dates to view prices

Photo gallery for Malmaison Cheltenham

Breakfast, lunch, dinner served; British cuisine
Club Deluxe Room | 1 bedroom, Egyptian cotton sheets, in-room safe, desk
Lobby sitting area
Front of property
Breakfast, lunch, dinner served; British cuisine
Malmaison Cheltenham, an upscale eco-certified hotel, offers a tranquil retreat with a library and on-site restaurant. Relax in the hair salon or enjoy views from the terrace. With free WiFi and helpful staff who have left a lasting impression on previous guests.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Pet friendly
  • Parking available
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Self parking
  • 24-hour room service
  • Business center
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Library
  • Front-desk safe
  • Laundry service

Feel at home (6)

  • Children stay free
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
The current price is CNY639
CNY767 total
includes taxes & fees
Dec 14 - Dec 15

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Cosy Double

Cosy Double | 1 bedroom, Egyptian cotton sheets, in-room safe, desk

Cosy Double

9.0 out of 10
Wonderful
(20 reviews)

Highlights

Soundproofed
Heating
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Egyptian cotton linens
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, Egyptian cotton sheets, in-room safe, desk

Standard Double Room

8.4 out of 10
Very good
(17 reviews)

Highlights

Soundproofed
Heating
Free cribs/infant beds
Flat-screen TV
Egyptian cotton linens
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Room

Club Room | 1 bedroom, Egyptian cotton sheets, in-room safe, desk

Club Room

9.0 out of 10
Wonderful
(10 reviews)

Highlights

Soundproofed
Heating
Free cribs/infant beds
Flat-screen TV
Egyptian cotton linens
Separate bedroom
Blackout drapes/curtains
Bathrobes
  • Sleeps 3
  • 1 Queen Bed

View all photos for Club Deluxe Twin

Club Deluxe Twin | 1 bedroom, Egyptian cotton sheets, in-room safe, desk

Club Deluxe Twin

Highlights

Soundproofed
Heating
Free cribs/infant beds
Flat-screen TV
Egyptian cotton linens
Separate bedroom
Blackout drapes/curtains
Bathrobes
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Deluxe Room

Club Deluxe Room | 1 bedroom, Egyptian cotton sheets, in-room safe, desk

Club Deluxe Room

8.4 out of 10
Very good
(8 reviews)

Highlights

Soundproofed
Heating
Free cribs/infant beds
Flat-screen TV
Egyptian cotton linens
Separate bedroom
Blackout drapes/curtains
Bathrobes
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | 1 bedroom, Egyptian cotton sheets, in-room safe, desk

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Heating
Free cribs/infant beds
Flat-screen TV
Egyptian cotton linens
Separate bedroom
Blackout drapes/curtains
Bathrobes
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Suite

Signature Suite | Living area | Flat-screen TV

Signature Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Heating
Free cribs/infant beds
Flat-screen TV
Egyptian cotton linens
Separate bedroom
Blackout drapes/curtains
Bathrobes
  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Similar properties

Bar (on property)
Hotel du Vin & Bistro Cheltenham
  • Pet friendly
  • Parking available
  • Free WiFi
  • Restaurant
8.8 out of 10, Excellent, 804 reviews
The price is CNY740
CNY888 total
includes taxes & fees
Nov 23 - Nov 24
Hotel du Vin & Bistro Cheltenham
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About the neighborhood

Map
Bayshill Road, Cheltenham, England, GL50 3AS

What's nearby

  • The Promenade - 7 min walk - 0.7 km
  • Cheltenham Town Hall - 7 min walk - 0.7 km
  • Everyman Theatre - 9 min walk - 0.8 km
  • University of Gloucestershire - 12 min walk - 1.0 km
  • Pittville Park - 17 min walk - 1.5 km

Getting around

  • Gloucester Station - 11 min drive
  • Cheltenham Spa Station - 18 min walk
  • Toddington Railway Station - 19 min drive

Restaurants

  • ‪The Ivy Montpellier Brasserie - ‬2 min walk
  • ‪Harry Cook Free House - ‬4 min walk
  • ‪Bosco Pizzeria - ‬6 min walk
  • ‪Coffee #1 - ‬4 min walk
  • ‪No 131 - ‬4 min walk

About this property

Malmaison Cheltenham

Malmaison Cheltenham puts you just a 5-minute drive from Cheltenham Racecourse. For a bite to eat, guests can check out Chez Mal Brasserie, which serves British cuisine and is open for breakfast, lunch, and dinner. Other features include a bar/lounge and a terrace. Fellow travelers love the helpful staff and location.

At a glance

DONE

Hotel size

    • 61 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (dogs only, 2 total)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (GBP 10.00 per night)
    • Onsite parking limited
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) 7 AM–10 AM on weekdays and 8 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Traveling with children

  • Children stay free (see details)

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Grab bar near toilet
  • Bathroom emergency pull cord

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Egyptian cotton sheets

Freshen up

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Chez Mal Brasserie - This brasserie specializes in British cuisine and serves breakfast, lunch, and dinner.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately GBP 23 for adults and GBP 12 for children

Children & extra beds

  • Rollaway beds are available for GBP 30.00 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 25 per pet, per night

Parking

  • Self parking costs GBP 10.00 per night

Policies

Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Malmaison Cheltenham Hotel
Malmaison Cheltenham Hotel
Malmaison Cheltenham Cheltenham
Malmaison Cheltenham Hotel Cheltenham

Frequently asked questions

Does Malmaison Cheltenham offer free cancellation for a full refund?

Yes, Malmaison Cheltenham does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Malmaison Cheltenham?

Yes, dogs are welcome, with a limit of 2 total. There's a charge of GBP 25 per pet, per night. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Malmaison Cheltenham?

Yes. Self parking costs GBP 10.00 per night. Parking spots may be limited.

What are the check-in and check-out times at Malmaison Cheltenham?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 11:00 AM.

Are there restaurants at or near Malmaison Cheltenham?

Yes, Chez Mal Brasserie offers British cuisine.

What's the area around Malmaison Cheltenham like?

Malmaison Cheltenham is a short 7-minute walk from Cheltenham Town Hall and 9 minutes' walk from The Promenade. Travelers love the hotel's prime location.

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Reviews

Malmaison Cheltenham Reviews

8.4

Very Good

9.0

Cleanliness

9.4

Location

8.8

Staff & service

8.4

Eco-friendliness

8.4

Property conditions & facilities

What guests liked

  • Breakfast was consistently praised for its excellent quality and variety. (22 reviews)
  • The property's restaurant offered good food and breakfast options, with some guests also recommending nearby restaurants. (8 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Location
Breakfast
Bed
Food
Shower
Restaurant
Bar
Bathroom

Reviews

10/10 Exceptional

Great location
brenda, 1-night trip

6/10 Good

1 night stay

Nice hotel but a bit tired- the rooms need a clean and freshen up, including the bathroom. Nice but looking tired. Comfy bed and pillows, good price
Timothy, 1-night trip

10/10 Exceptional

Lovely relaxed hotel
Steven, 1-night trip

6/10 Good

I booked a Club Deluxe room which was nice and spacious. I know that the bath and shower are inside the bedroom with no walls before I booked and thought thats fine as I was staying by myself anyways.
Amanda, 4-night trip

8/10 Very good

Great Hotel perfectly situated

Great Boutique style Hotel. We stayed in the spacious signature suite. The room was clean but bed was not great. Shower was fantastic but sink tap flow of water was very poor ( no pressure). Hotel overall is looking a bit tired. Walls and floors could do with a re paint and polish. Staff excellent and breakfast very good.
Kevin, 1-night trip

10/10 Exceptional

Excellent
Brad, 1-night trip

10/10 Exceptional

Very nice stay
Matthieu, 6-night trip

10/10 Exceptional

Great hotel, nice location, very friendly and helpful staff.
Stephen, 2-night trip

10/10 Exceptional

Lovely place to stay.
Zoe, 1-night trip

10/10 Exceptional

Really warm welcome from staff and when the big bath in our suite had an issue with water temperature, they switched us to an alternative room immediately. Thoroughly enjoyed our stay and will return.
samantha, 3-night trip

10/10 Exceptional

Excellent stay
Frank, 2-night trip

8/10 Very good

Enjoyed my stay
Margaret, 2-night trip

10/10 Exceptional

Very good hotel. Attentive staff, clean big rooms and a good breakfast and bar service. Would definitely stay here again
Daniel, 2-night trip

10/10 Exceptional

Great hotel

Lovely building and great location, service was excellent
Geoff, 1-night trip

6/10 Good

Staff mostly incompetent - especially bar staff. Needs updating.
jonathan, 3-night trip

10/10 Exceptional

Easily accessible hotel with on site parking walking distance from town centre. Lovely warm room, friendly helpful staff and excellent breakfast.
1-night trip

10/10 Exceptional

Nice night in Cheltenham
gordon, 1-night trip

10/10 Exceptional

Very happy with my stay all good
Tom, 1-night trip

10/10 Exceptional

Tucked away - peaceful stay

Great comfort in peaceful surroundings
Annette, 1-night trip

8/10 Very good

Staff were very good, polite, friendly and helpful, able to change a bedroom at short notice to help my mother with better accessibility
Richard, 2-night trip

10/10 Exceptional

Lovely old building in walkable distance from town centre with lovely staff
Claudia, 1-night trip

8/10 Very good

I like the best localization
Juan Antonio, 1-night trip

10/10 Exceptional

Superb Hotel with excellent staff

Thoroughly enjoyed our 2 night stay here, the hotel was clean, spacious, tastefully decorated, comfortable with an ambient calm feel. Good location within a 10 min walk to town centre. Staff were particularly welcoming, pleasant and helpful, nothing was too much trouble for them. Would definitely stay here again if returning to Cheltenham.
Anne, 2-night trip

8/10 Very good

Lovely staff 🎄♥️

Lovely staff - the entire time! They gave us an upgrade to such a lovely room and when our bath plug wasn't working, they kindly let me have a bath in a different room so I could get ready for an event. An extremely pleasant group of people! 10/10! Oh, and the gluten-free eggs benedict was spot-on ♥️
2-night trip

10/10 Exceptional

Had a couple of lovely days stay for our Anniversary. Staff were very attentive before and during our stay. We we fortunate to have our room upgraded. It was wonderful, clean, spacious, bath and shower and even a fridge. Very well placed at the best side of Cheltenham. Would definitely stay again.
Mark, 2-night trip