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Best Western Plus The Charles Hotel

3.0 star property
Suburban hotel with indoor pool, near Ameristar Casino St. Charles

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Nestled by the river, Best Western Plus The Charles Hotel offers a serene retreat. Enjoy a free breakfast buffet on the terrace, unwind by the firepit or take a refreshing dip in the indoor pool. With in-room WiFi and dry cleaning services, you'll feel at ease. Previous guests have praised this hotel for its delightful breakfast and helpful staff.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free parking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Indoor pool
  • Fitness center
  • Business center
  • Meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
  • Lobby fireplace
  • Vending machine
  • Laundry service
  • Self-serve laundry
  • Conference space

Feel at home (6)

  • Rollaway/extra beds
  • Microwave
  • Private bathroom
  • Separate sitting area
  • Premium TV channels
  • Daily housekeeping

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub (Bathtub )

Standard Room, 2 Queen Beds, Accessible, Bathtub (Bathtub ) | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible, Bathtub (Bathtub )

7.0 out of 10
Good
(6 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub (Bathtub )

Standard Room, 1 King Bed, Accessible, Bathtub (Bathtub ) | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible, Bathtub (Bathtub )

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(68 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(57 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Accessible-1 King, Mobility Accessible, Bathtub, Non-Smoking

  • Sleeps 2

View all photos for 1 King Bed, Non-Smoking, Microwave and Refrigerator, Wi-Fi

Premium bedding, pillowtop beds, in-room safe, desk

1 King Bed, Non-Smoking, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2

View all photos for 1 King Bed, Non-Smoking, Whirlpool, Microwave and Refrigerator, Wi-Fi

Premium bedding, pillowtop beds, in-room safe, desk

1 King Bed, Non-Smoking, Whirlpool, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2

Suite-1 King Bed, Non-Smoking, Upper Floor, Microwave and Refrigerator, 2 Bathrooms

  • Sleeps 2

Accessible-2 Queen, Mobility Accessible, Bathtub, Non-Smoking

  • Sleeps 4

View all photos for 2 Queen Beds, Non-Smoking, Microwave and Refrigerator, Wi-Fi

Premium bedding, pillowtop beds, in-room safe, desk

2 Queen Beds, Non-Smoking, Microwave and Refrigerator, Wi-Fi

  • Sleeps 4

Suite-2 Queen Beds, Non-Smoking, Upper Floor, Microwave and Refrigerator, 2 Bathrooms

  • Sleeps 4

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About the neighborhood

Map
1425 South 5th Street, St. Charles, MO, 63301

What's nearby

  • St Charles Convention Center - 8 min walk - 0.7 km
  • Ameristar Casino St. Charles - 11 min walk - 1.0 km
  • Historic Main Street - 12 min walk - 1.1 km
  • SSM Health St. Joseph Hospital - 20 min walk - 1.7 km
  • Lindenwood University - 2 min drive - 2.8 km

Getting around

  • St. Louis Lambert Intl. Airport (STL) - 12 min drive
  • St. Louis, MO (SUS-Spirit of St. Louis) - 24 min drive
  • Kirkwood Station - 23 min drive

Restaurants

  • ‪Star Club Lounge @ Ameristar Casino - ‬12 min walk
  • ‪Texas Roadhouse - ‬3 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Cracker Barrel - ‬14 min walk
  • ‪Buffalo Wild Wings - ‬8 min walk

About this property

Best Western Plus The Charles Hotel

At Best Western Plus The Charles Hotel, you'll be just a 5-minute drive from Ameristar Casino St. Charles and Hollywood Casino Amphitheatre. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Dennys, which serves American cuisine and is open for breakfast, lunch, and dinner. The helpful staff and breakfast get great marks from fellow travelers.

At a glance

DONE

Hotel size

    • 133 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 3:00 AM
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is 11 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (dogs only)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite RV/bus/truck parking
    • Wheelchair-accessible parking and van parking on site
    • Onsite parking includes off-street options
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in a common area
  • Barbecue grills

Working away

  • Business center
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • Picnic area
  • Fireplace in lobby
  • Television in common areas
  • Fitness center
  • An indoor pool
  • Banquet hall
  • Firepit
  • Outdoor furniture

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Visual alarms in hallways
  • Closed captioned TV
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Dennys - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge of USD 25.00 (subject to availability)
  • Late check-out can be arranged for an extra charge of USD 25.00 (subject to availability)

Renovations and closures

This property is closed from February 10 2026 to June 30 2026 (dates subject to change).

Children & extra beds

  • Rollaway beds are available for USD 10.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 25 per pet, per night (maximum USD 125.00 per stay)

Policies

Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Best Western Plus Charles
Best Western Plus Charles Hotel
Best Western Plus The Charles
Best Western Plus The Charles Hotel Hotel
Best Western Plus The Charles Hotel St. Charles
Best Western Plus The Charles Hotel Hotel St. Charles

Frequently asked questions

Is Best Western Plus The Charles Hotel currently open?

This property is closed from February 10 2026 to June 30 2026 (dates subject to change).

Is there a pool at Best Western Plus The Charles Hotel?

Yes, there's an indoor pool.

Are pets allowed at Best Western Plus The Charles Hotel?

Yes, dogs are welcome. There's a charge of USD 25 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at Best Western Plus The Charles Hotel?

Yes, there's free self parking. Free RV/bus/truck parking is available.

What are the check-in and check-out times at Best Western Plus The Charles Hotel?

Check-in start time: 3 PM; Check-in end time: 3:00 AM. There's a charge of USD 25.00 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of USD 25.00 (subject to availability). Express check-out is available.

Is there an onsite casino at Best Western Plus The Charles Hotel?

No, this hotel doesn't have a casino, but Ameristar Casino St. Charles (12-min walk) and Hollywood Casino (7-min drive) are both nearby.

What is there to do at Best Western Plus The Charles Hotel and nearby?

Best Western Plus The Charles Hotel has an indoor pool and a fitness center, as well as a picnic area.

What's the area around Best Western Plus The Charles Hotel like?

Best Western Plus The Charles Hotel is a short 12-minute walk from Ameristar Casino St. Charles and 13 minutes' walk from St Charles Convention Center. Travelers give top marks for the hotel's prime location.

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Reviews

Best Western Plus The Charles Hotel Reviews

8.2

Very Good

8.0

Cleanliness

8.0

Amenities

8.6

Staff & service

7.6

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently praised for its excellent quality, variety, and taste by multiple guests. (118 reviews)
  • The property offers a convenient location with a good selection of dining options nearby. (8 reviews)
  • The pool was a highlight, being clean, spacious, and open at convenient hours, with many guests enjoying its amenities. (12 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Breakfast
Bed
Bathroom
Toilet
Location
Elevator
Shower
Restaurant

Reviews

Verified

10/10 Exceptional

The staff was very helpful and nice. The room was very clean. The only thing I would recommend is upgrading the breakfast. The food wasn't very good at all. Other than that, I had a great stay. Thank you.
Keith, 1-night trip
Verified

2/10 Poor

The hotel was closed, our room was Canceled without notification. Still haven’t received a refund.
Jan, 1-night trip
Verified

10/10 Exceptional

The young lady at the counter was amazing
Elaine, 1-night trip
Verified

10/10 Exceptional

The suite was outstanding. The sataff was outstanding. Great breakfast. Everything was up to date
Courtney, 1-night trip
Verified

6/10 Good

We have stayed here 3-4 times in the past 8 months. This is a no thrills basic level hotel. Every room we have stayed in has been well worn with signs of overuse (cracks in walls, old worn carpet, cracked tiles/basins in bathroom. We were told they were going to remodel but none of our rooms were at any time we were there. The last room had a microwave in a microwave stand but the plug did not reach the outlet. Have been given dirty or smelly room. The front desk did switch us out. The shower head is maybe 6’ high. At 5’7” had to bend to get under spray. Breakfast is ok. Many options but not real flavorful. It seems safe enough and is near stores. That is a plus.
Maria, 5-night trip
Verified

10/10 Exceptional

Everything about this Hotel is always excellent
Ron, 9-night trip
Verified

2/10 Poor

I arrived about 215 pm and went to check in and the clerk tried to charge me 25$ for being early by 45 minutes, she had a nasty attitude. When we finally got done with the reason we drove 200 miles we got checked in about 8 or so, went into the room and the bathroom had an awful stench like it had been used recently. The bed was terrible, hard and not comfortable at all. I've stayed at this location several times before and I promise I won't be back. I felt like they had something against me for some reason.
Austin, 1-night trip
Verified

8/10 Very good

Clean and staff was nice.
Erika, 1-night trip
Verified

10/10 Exceptional

Clean room, great stay
Becky, 5-night trip
Verified

10/10 Exceptional

Everything was good.
Linda, 1-night trip
Verified

10/10 Exceptional

The staff was very pleasant and welcoming and the breakfast was delicious! The room was very clean and spacious.
Hannah, 1-night trip
Verified

10/10 Exceptional

Room was very clean and staff were very friendly and courteous
Carol Ann, 2-night trip
Verified

8/10 Very good

Nice room. No coffeemaker.
Michael, 1-night trip
Verified

10/10 Exceptional

Great
Ronald, 1-night trip
Verified

8/10 Very good

The room is decent for a night. The price is great and hotel staff is friendly.
Jordan, 1-night trip
Verified

10/10 Exceptional

The desk staff was great! Very friendly
Julie, 1-night trip
Verified

2/10 Poor

Yes
Mary, 1-night trip
Verified

10/10 Exceptional

Easy accessible off I70
Jennifer, 1-night trip
Verified

10/10 Exceptional

Lovely room, pet friendly, wonderful location!
Joyce, 1-night trip
Verified

8/10 Very good

Breakfast eggs were the pre-cooked egg patties. Would recommend providing scrambled eggs.
Darrel, 1-night trip
Verified

10/10 Exceptional

It was perfect, and the staff were very helpful!
Susan, 1-night trip
Verified

4/10 Fair

Didn't eat it.
Levin, 1-night trip
Verified

10/10 Exceptional

Good value
Katherine, 1-night trip
Verified

10/10 Exceptional

Staff was great, rooms were clean and breakfast options were just right!!
Danette, 2-night trip
Verified

8/10 Very good

All was good, clean and easy check in and check out
Thomas, 1-night trip