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Best Western Plus The Charles Hotel

3.0 star property
Suburban hotel with indoor pool, near Ameristar Casino St. Charles

Choose dates to view prices

Nestled by the river, Best Western Plus The Charles Hotel offers a serene retreat. Enjoy a free breakfast buffet on the terrace, unwind by the firepit or take a refreshing dip in the indoor pool. With in-room WiFi and dry cleaning services, you'll feel at ease. Previous guests have praised this hotel for its delightful breakfast and helpful staff.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free parking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Indoor pool
  • Fitness center
  • Business center
  • Meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
  • Lobby fireplace
  • Vending machine
  • Laundry service
  • Self-serve laundry
  • Conference space

Feel at home (6)

  • Rollaway/extra beds
  • Microwave
  • Private bathroom
  • Separate sitting area
  • Premium TV channels
  • Daily housekeeping

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub (Bathtub )

Standard Room, 2 Queen Beds, Accessible, Bathtub (Bathtub ) | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible, Bathtub (Bathtub )

7.0 out of 10
Good
(6 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub (Bathtub )

Standard Room, 1 King Bed, Accessible, Bathtub (Bathtub ) | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible, Bathtub (Bathtub )

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(68 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

A hotel room with a bed, a desk, a TV, a sofa, a chair, and a small table.

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(57 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Accessible-1 King, Mobility Accessible, Bathtub, Non-Smoking

  • Sleeps 2
  • Free WiFi

View all photos for 1 King Bed, Non-Smoking, Microwave and Refrigerator, Wi-Fi

Premium bedding, pillowtop beds, in-room safe, desk

1 King Bed, Non-Smoking, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2
  • Free WiFi

View all photos for 1 King Bed, Non-Smoking, Whirlpool, Microwave and Refrigerator, Wi-Fi

Premium bedding, pillowtop beds, in-room safe, desk

1 King Bed, Non-Smoking, Whirlpool, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2
  • Free WiFi

Suite-1 King Bed, Non-Smoking, Upper Floor, Microwave and Refrigerator, 2 Bathrooms

  • Sleeps 2
  • Free WiFi

Accessible-2 Queen, Mobility Accessible, Bathtub, Non-Smoking

  • Sleeps 4
  • Free WiFi

View all photos for 2 Queen Beds, Non-Smoking, Microwave and Refrigerator, Wi-Fi

Premium bedding, pillowtop beds, in-room safe, desk

2 Queen Beds, Non-Smoking, Microwave and Refrigerator, Wi-Fi

  • Sleeps 4
  • Free WiFi

Suite-2 Queen Beds, Non-Smoking, Upper Floor, Microwave and Refrigerator, 2 Bathrooms

  • Sleeps 4
  • Free WiFi

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About the neighborhood

Map
1425 South 5th Street, St. Charles, MO, 63301

What's nearby

  • St Charles Convention Center - 11 min walk - 1.0 km
  • Historic Main Street - 12 min walk - 1.1 km
  • Ameristar Casino St. Charles - 13 min walk - 1.1 km
  • Lewis & Clark Boathouse and Nature Center - 16 min walk - 1.3 km
  • Lindenwood University - 3 min drive - 2.8 km

Getting around

  • St. Louis Lambert Intl. Airport (STL) - 12 min drive
  • St. Louis, MO (SUS-Spirit of St. Louis) - 24 min drive
  • Kirkwood Station - 23 min drive

Restaurants

  • ‪Star Club Lounge @ Ameristar Casino - ‬12 min walk
  • ‪Texas Roadhouse - ‬3 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Cracker Barrel - ‬14 min walk
  • ‪Narwhal’s Crafted Urban Ice - ‬11 min walk

About this property

Best Western Plus The Charles Hotel

  • At Best Western Plus The Charles Hotel, you'll be just a 5-minute drive from Ameristar Casino St. Charles and Hollywood Casino Amphitheatre. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Dennys, which serves American cuisine and is open for breakfast, lunch, and dinner. The helpful staff and breakfast get great marks from fellow travelers.

At a glance

DONE

Hotel size

    • 133 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 3:00 AM
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is 11 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (dogs only)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite RV/bus/truck parking
    • Wheelchair-accessible parking and van parking on site
    • Onsite parking includes off-street options
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in a common area
  • Barbecue grills

Working away

  • Business center
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • Picnic area
  • Fireplace in lobby
  • Television in common areas
  • Fitness center
  • An indoor pool
  • Banquet hall
  • Firepit
  • Outdoor furniture

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Visual alarms in hallways
  • Closed captioned TV
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Dennys - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge of USD 25.00 (subject to availability)
  • Late check-out can be arranged for an extra charge of USD 25.00 (subject to availability)

Renovations and closures

This property is closed from February 10 2026 to August 1 2026 (dates subject to change).

Children & extra beds

  • Rollaway beds are available for USD 10.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 25 per pet, per night (maximum USD 125.00 per stay)

Policies

Guests can rest easy knowing there's a fire extinguisher on site.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express, Discover

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Best Western Plus Charles

Best Western Plus Charles Hotel

Best Western Plus The Charles

Best Western Plus The Charles Hotel Hotel

Best Western Plus The Charles Hotel St. Charles

Best Western Plus The Charles Hotel Hotel St. Charles

Frequently asked questions

Is Best Western Plus The Charles Hotel currently open?

This property is closed from February 10 2026 to August 1 2026 (dates subject to change).

Is there a pool at Best Western Plus The Charles Hotel?

Yes, there's an indoor pool.

Are pets allowed at Best Western Plus The Charles Hotel?

Yes, dogs are welcome. There's a charge of USD 25 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at Best Western Plus The Charles Hotel?

Yes, there's free self parking. Free RV/bus/truck parking is available.

What are the check-in and check-out times at Best Western Plus The Charles Hotel?

Check-in start time: 3 PM; Check-in end time: 3:00 AM. There's a charge of USD 25.00 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of USD 25.00 (subject to availability). Express check-out is available.

Is there an onsite casino at Best Western Plus The Charles Hotel?

No, this hotel doesn't have a casino, but Ameristar Casino St. Charles (12-min walk) and Hollywood Casino (7-min drive) are both nearby.

What is there to do at Best Western Plus The Charles Hotel and nearby?

Best Western Plus The Charles Hotel has an indoor pool and a fitness center, as well as a picnic area.

What's the area around Best Western Plus The Charles Hotel like?

Best Western Plus The Charles Hotel is a short 12-minute walk from Ameristar Casino St. Charles and 13 minutes' walk from St Charles Convention Center. Travelers give top marks for the hotel's prime location.

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Reviews

Best Western Plus The Charles Hotel Reviews

8.2

Very Good

8.0

Cleanliness

8.0

Amenities

8.6

Staff & service

7.6

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently praised for its excellent quality, variety, and taste by multiple guests. (118 reviews)
  • The pool was a highlight, being clean, spacious, and open at convenient hours, with many guests enjoying its amenities. (12 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Breakfast
Bed
Bathroom
Toilet
Location
Elevator
Shower
Restaurant

Reviews

Verified

10/10 Exceptional

Very nice at service desk, room clean and comfortable, breakfast really good. Would recommend, would stay again!
Melisa, 1-night trip
Verified

10/10 Exceptional

Staff was great, rooms were clean and breakfast options were just right!!
Danette, 2-night trip
Verified

8/10 Very good

Clean and staff was nice.
Erika, 1-night trip
Verified

10/10 Exceptional

Clean room, great breakfast, breakfast area is large, clean & nice variety of food. Mobile gas station available without having to get back on the road
Bruce, 1-night trip
Verified

10/10 Exceptional

Friendly staff and clean rooms. Great place to stay
Paul, 1-night trip
Verified

10/10 Exceptional

Lovely room, pet friendly, wonderful location!
Joyce, 1-night trip
Verified

8/10 Very good

The room is decent for a night. The price is great and hotel staff is friendly.
Jordan, 1-night trip
Verified

10/10 Exceptional

Clean, nice room!
Richard, 1-night trip
Verified

10/10 Exceptional

It was perfect, and the staff were very helpful!
Susan, 1-night trip
Verified

10/10 Exceptional

The staff was very pleasant and welcoming and the breakfast was delicious! The room was very clean and spacious.
Hannah, 1-night trip
Verified

10/10 Exceptional

Clean, quiet and great breakfast. Great location for us too.
Karen, 2-night trip
Verified

10/10 Exceptional

Great staff, even better bed which makes the difference for me.
Jennifer, 2-night trip
Verified

10/10 Exceptional

Clean, nice staff, good breakfast.
DARLA, 2-night trip
Verified

8/10 Very good

All was good, clean and easy check in and check out
Thomas, 1-night trip
Verified

8/10 Very good

Was a nice enough hotel, in a good location, with likeable staff. Breakfast was great, as was the coffee machine
John, 1-night trip
Verified

10/10 Exceptional

The staff was great. The breakfast was what you expect from a $98 a night hotel. They had a workout room. The bed was not very comfortable though. All in all for the price i would stay there again.
lisa, 1-night trip
Verified

10/10 Exceptional

Clean room, nice stay
Keith, 1-night trip
Verified

10/10 Exceptional

The desk staff was great! Very friendly
Julie, 1-night trip
Verified

10/10 Exceptional

Breakfast was great. Everything was very nice. Very friendly staff.
jeff, 2-night trip
Verified

10/10 Exceptional

The suite was outstanding. The sataff was outstanding. Great breakfast. Everything was up to date
Courtney, 1-night trip
Verified

8/10 Very good

Comfy beds
Brittany, 1-night trip
Verified

8/10 Very good

Breakfast was amazing. Great area. Pretty clean. Very firm beds.
Monica, 1-night trip
Verified

10/10 Exceptional

Staff was friendly
Frankie, 1-night trip
Verified

10/10 Exceptional

Clean room, comfortable bed, great breakfast! The only negatives were WiFi wasn't great and water didn't get very hot.
Nancy, 1-night trip
Verified

10/10 Exceptional

Thank you for an amazing, quiet and relaxing stay! Stay awesome team!
Gregory, 1-night trip