Props for the pool and hot tub and the bartender, Sierra, was great. Property and vegetation is beautiful. Even the restaurant staff were great. Location is good.
Ding the front desk folks-in general they were not "welcoming" or empathetic to our needs. I like to go to a hotel where the folks are pleasant and engaging. Not the case at Humphreys (and it wasn't that busy when we arrived).
We had the "do not disturb" on our door and had the cleaning people knocked on our door multiple times. I had to walk out and ask if she understood that we didn't want to be disturbed. My Husband and I were there to relax and this was annoying.
We have stayed here multiple times in the past and have not really experienced the lack of empathy at the front desk. (Our flight got cancelled the night before we arrived and missed a nights stay-no comment or sorry you didn't make it, etc.)
The kicker was we had a late flight and I asked for late checkout and they told men"no" due to it being a concert night and full. Seriously, we had been there 5 nights already, could have given us the courtesy of a late check out. Or been nice about it and told us-sorry our policy is...but you can always leave your bags with us and we will give you a key to hang at the pool while you wait. Almost like I was bothering her by asking.
Also-cleanliness of the room was a little suspect, refrigerator had mold in the space it was being housed in. A little gross for the amount one pays a night to stay here.