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Hotel Grand Chancellor Townsville

4.5 star property
Townsville hotel with restaurant and bar/lounge

Choose dates to view prices

Photo gallery for Hotel Grand Chancellor Townsville

Lobby lounge
Bar (on property)
Bar (on property)
In-room safe, desk, laptop workspace, blackout drapes
View from property
In the heart of the city, Hotel Grand Chancellor Townsville offers a vibrant retreat. Relax on the sun-kissed terrace, take a dip in the outdoor pool or get moving at the 24-hour gym. With free WiFi and Sugar Shaker Restaurant serving up delicious meals throughout the day, guests rave about this hotel's attentive staff.
VIP Access

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Connecting rooms available
  • Parking available
  • Non-smoking
  • Gym
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour fitness center
  • Self parking
  • 24-hour room service
  • Business center
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Air conditioning

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
The current price is CNY755
CNY831 total
includes taxes & fees
Dec 7 - Dec 8

Why we love this property

Delicious dining options
This hotel offers a restaurant for memorable meals and a bar for evening drinks. A buffet breakfast ensures a hearty start to the day.
Pillow menu paradise
Black-out drapes guarantee uninterrupted slumber in this hotel. A pillow menu ensures custom comfort while 24-hour room service satisfies midnight cravings.

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Twin

In-room safe, desk, laptop workspace, blackout drapes

Standard Twin

8.4 out of 10
Very good
(22 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Private bathroom
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard King

In-room safe, desk, laptop workspace, blackout drapes

Standard King

9.4 out of 10
Exceptional
(21 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Private bathroom
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite

Executive Suite | In-room safe, desk, laptop workspace, blackout drapes

Executive Suite

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Private bathroom
  • 54 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive King

In-room safe, desk, laptop workspace, blackout drapes

Executive King

8.4 out of 10
Very good
(10 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Private bathroom
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 1 Bedroom

Fridge

Apartment, 1 Bedroom

8.8 out of 10
Excellent
(15 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Refrigerator
LCD TV
  • 54 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Standard Twin Room

  • Sleeps 2

View all photos for One Bedroom Apartment

Dining | Breakfast, lunch and dinner served

One Bedroom Apartment

  • Sleeps 2

View all photos for Executive Suite

In-room safe, desk, laptop workspace, blackout drapes

Executive Suite

  • Sleeps 2

Standard King Room

  • Sleeps 2

Executive King Room

  • Sleeps 2

Similar properties

Outdoor pool, pool umbrellas, sun loungers
Grand Hotel and Apartments Townsville
  • Pool
  • Parking available
  • Free WiFi
  • Connecting rooms available
8.8 out of 10, Excellent, 999 reviews
The price is CNY709
CNY780 total
includes taxes & fees
Dec 7 - Dec 8
Grand Hotel and Apartments Townsville
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About the neighborhood

Map
334 Flinders Street, Townsville, QLD, 4810

What's nearby

  • Castle Hill - 8 min walk - 0.7 km
  • Museum of Tropical Queensland - 8 min walk - 0.7 km
  • Queensland Country Bank Stadium - 11 min walk - 1.0 km
  • The Strand Beach - 13 min walk - 1.1 km
  • Magnetic Island Ferry Terminal - 15 min walk - 1.3 km

Getting around

  • Townsville, QLD (TSV) - 14 min drive
  • Townsville Station - 19 min walk

Restaurants

  • ‪A Touch of Salt - ‬1 min walk
  • ‪City Life Cafe - ‬3 min walk
  • ‪Pedlar Project - ‬1 min walk
  • ‪Cowboys Leagues Club - ‬1 min walk
  • ‪The TapHouse Townsville - ‬2 min walk

About this property

Hotel Grand Chancellor Townsville

Located near a train station, Hotel Grand Chancellor Townsville is a great choice for a stay in Townsville. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at Sugar Shaker Restaurant, which serves breakfast, lunch, and dinner. Other features include a bar/lounge and a terrace. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 200 rooms
    • Arranged over 20 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Mobile payments, including Apple Pay, Android Pay, or Digital Wallet, are not accepted for payment or pre-authorizations. Guests must present a valid, physical debit or credit card at check-in with a matching photo ID.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas (2-device limit)
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (AUD 15.00 per day; includes in/out privileges)
    • Height restrictions apply for onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–9:30 AM on weekdays and 6:30 AM–10 AM on weekends
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Traveling with children

  • Children stay free (see details)
  • Children's menu

What to do

  • Beach nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Scuba diving nearby

Working away

  • Business center
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services

Facilities

  • Built in 1976
  • Safe-deposit box at front desk
  • Terrace
  • 24-hour fitness center
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • 55-inch LCD TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Sugar Shaker Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Refundable deposits

  • Deposit: AUD 200 per accommodation, per stay

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately AUD 29 for adults and AUD 14.50 for children
  • Late check-out can be arranged for an extra charge of AUD 30 (subject to availability)
  • Credit card charges are subject to an extra charge

Children & extra beds

  • Rollaway beds are available for AUD 40.0 per day

Parking

  • Self parking costs AUD 15.00 per day with in/out privileges
  • Parking height restrictions apply

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards on site.
This hotel accepts only chip-and-PIN credit cards for onsite payments.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
WiFi is limited to 250 MB for 2 devices, per day. A surcharge applies for additional usage.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Also known as

Holiday Inn Hotel Townsville
Grand Chancellor Townsville
Townsville Holiday Inn
Holiday Inn Townsville Hotel Townsville
Holiday Inn Townsville Hotel
Holiday Inn Townsville
Grand Chancellor Townsville
Hotel Grand Chancellor Townsville Hotel
Hotel Grand Chancellor Townsville Townsville
Hotel Grand Chancellor Townsville Hotel Townsville

Frequently asked questions

Does Hotel Grand Chancellor Townsville offer free cancellation for a full refund?

Yes, Hotel Grand Chancellor Townsville does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Grand Chancellor Townsville?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hotel Grand Chancellor Townsville?

Yes. Self parking costs AUD 15.00 per day.

What are the check-in and check-out times at Hotel Grand Chancellor Townsville?

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM. Check-out time is 11 AM. Late check-out is available for a charge of AUD 30 (subject to availability). Express check-in and check-out and contactless check-out are available.

What is there to do at Hotel Grand Chancellor Townsville and nearby?

Have fun with activities like boat tours, hiking, and kayaking, and practice your swing at the nearby golf course. Hotel Grand Chancellor Townsville also has a 24-hour fitness center.

Are there restaurants at or near Hotel Grand Chancellor Townsville?

Yes, there's an onsite restaurant, Sugar Shaker Restaurant.

What's the area around Hotel Grand Chancellor Townsville like?

Hotel Grand Chancellor Townsville is in the heart of Townsville, a short 8-minute walk from Museum of Tropical Queensland and 11 minutes' walk from Castle Hill.

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