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Adhara Hacienda Cancun

3.0 star property
Family-friendly hotel with outdoor pool, near Mercado 23

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Photo gallery for Adhara Hacienda Cancun

Outdoor pool, open 10:00 AM to 10:00 PM, pool umbrellas, sun loungers
Breakfast, lunch and dinner served
Lobby
Terrace/patio
Reception
Adhara Hacienda Cancun is the perfect getaway, with a swim-up bar and El Alhena restaurant offering delicious breakfast, lunch, and dinner options. Unwind in the garden or by one of two pools while kids enjoy the playground; connect to free WiFi for endless entertainment.
VIP Access

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Bar
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • 24-hour health club
  • Children's pool
  • Pool bar
  • Swim-up bar
  • Room service
  • Business center
  • Airport shuttle
  • 24-hour front desk

For families (6)

  • Children stay free
  • Children's pool
  • Playground on site
  • Television
  • Garden
  • Daily housekeeping

Room options

Check availability for these dates

Tonight
Sep 30 - Oct 1
Check availability for tonight Sep 30 - Oct 1
Tomorrow
Oct 1 - Oct 2
Check availability for tomorrow Oct 1 - Oct 2
Available filters for rooms
Showing 3 of 3 rooms

Standard Room, 1 King Bed

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Rainfall showerhead
Hair dryer
Shower/tub combination
Coffee/tea maker
Free bottled water
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

8.6 out of 10
Excellent
(39 reviews)

Highlights

Furnished balcony
Air conditioning
LCD TV
Rainfall showerhead
Hair dryer
Shower/tub combination
Coffee/tea maker
Free bottled water
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Room Executive Floor

In-room safe, desk, laptop workspace, iron/ironing board

Room Executive Floor

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Air conditioning
LCD TV
Hair dryer
Shower/tub combination
Rainfall showerhead
Bathrobes
Coffee/tea maker
Free bottled water
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

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Terrace/patio

Residence Inn by Marriott Cancun Hotel Zone

  • Pool
  • Free breakfast
  • Airport transfer
  • Pet friendly
8.8 out of 10, Excellent, 2,695 reviews
The price is CNY634
CNY819 total
includes taxes & fees
Oct 6 - Oct 7
Residence Inn by Marriott Cancun Hotel Zone
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About the neighborhood

Map
Av. Carlos Nader, Lotes 1,2,3, Cancun, QROO, 77500

What's nearby

  • Mercado 23 - 5 min walk - 0.4 km
  • Las Palapas Park - 10 min walk - 0.9 km
  • Benito Juarez Municipal Building - 11 min walk - 1.0 km
  • Plaza 28 - 19 min walk - 1.7 km
  • Ultramar Ferry Puerto Juárez - 5 min drive - 3.2 km

Getting around

  • Cancun Intl. Airport (CUN) - 21 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪El Paisano Del 23 - ‬8 min walk
  • ‪Mi Rinconcito Colombiano - ‬7 min walk
  • ‪Taqueria Coapeñitos - ‬3 min walk
  • ‪Ty-Coz - ‬7 min walk

About this property

Adhara Hacienda Cancun

At Adhara Hacienda Cancun, you'll be just a 5-minute drive from Plaza Las Americas and Ultramar Ferry Puerto Juárez. Guests can take a dip in the outdoor pool or grab a bite to eat at El Alhena, which serves breakfast, lunch, and dinner. A poolside bar, a 24-hour health club, and a fitness center are other highlights. Fellow travelers love the pool and helpful staff.

At a glance

DONE

Hotel size

    • 174 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 11:00 PM
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 1 PM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free secured, uncovered onsite self parking
    • Free onsite RV/bus/truck parking
DONE

Transfers

    • Airport shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast 7:00 AM–10:30 AM on weekdays and 7:00 AM–11:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Swim-up bar
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Playground
  • Children's menu

What to do

  • Beach nearby
  • Golfing nearby

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1988
  • Safe-deposit box at front desk
  • Garden
  • 24-hour health club
  • An outdoor pool
  • Banquet hall

Accessibility

  • Elevator

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Turndown service
  • Bed sheets provided

Freshen up

  • Shower/tub combination
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

El Alhena - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
El Patio - This poolside bar serves light fare only.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 10:00 PM

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hacienda Cancun
Radisson Hacienda
Radisson Hacienda Cancun
Radisson Hotel Cancun
Radisson Hotel Hacienda
Radisson Hotel Hacienda Cancun
Cancun Radisson Hacienda
Radisson Cancun
Adhara Hacienda Cancun Hotel
Adhara Hacienda Hotel
Adhara Hacienda Cancun
Adhara Hacienda
Adhara Hacienda Cancun Hotel
Adhara Hacienda Cancun Cancun
Adhara Hacienda Cancun Hotel Cancun

Frequently asked questions

Does Adhara Hacienda Cancun offer free cancellation for a full refund?

Yes, Adhara Hacienda Cancun does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Adhara Hacienda Cancun?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 10:00 AM to 10:00 PM.

Are pets allowed at Adhara Hacienda Cancun?

Sorry, pets aren't allowed.

Is parking offered on site at Adhara Hacienda Cancun?

Yes, there's free self parking. Free RV/bus/truck parking is available.

Is airport shuttle service offered by Adhara Hacienda Cancun?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Adhara Hacienda Cancun?

Check-in start time: 3 PM; Check-in end time: 11:00 PM. Check-out time is 1 PM. Contactless check-in and check-out are available.

Is there an onsite casino at Adhara Hacienda Cancun?

No, this hotel doesn't have a casino, but Royal Yak Casino and Sports Book (4-min drive) and Dubai Palace Casino (5-min drive) are both nearby.

What is there to do at Adhara Hacienda Cancun and nearby?

Adhara Hacienda Cancun has an outdoor pool and a 24-hour health club, as well as a garden.

Are there restaurants at or near Adhara Hacienda Cancun?

Yes, El Alhena offers poolside dining.

What's the area around Adhara Hacienda Cancun like?

Adhara Hacienda Cancun is in Downtown Cancun, a short 7-minute walk from Mercado 23 and 10 minutes' walk from Benito Juarez Municipal Building.

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Adhara Hacienda Cancun Reviews

Reviews

8.6

Excellent

9.2/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Service staff
Room
Breakfast
Restaurant
Food
Location
Beach
Refrigerator
Family friendly
Transportation

What guests liked

  • Breakfast was consistently described as amazing, great, and excellent with a variety of options. (23 reviews)
  • The pool was a highlight, described as clean, nice, and gorgeous with some even calling it the best they've experienced. (11 reviews)
  • The property offers convenient dining options, a delicious breakfast buffet, and attentive service at its restaurant. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Très bel hôtel pour quelques nuits à Cancun

Hôtel vraiment sympa et bien situé dans le centre ville de Cancun. Superbe piscine, petit déjeuner très copieux et personnel aimable. Les chambres mériteraient un rafraîchissement mais elles sont très confortables et propres.
Cedric, 1-night trip

8/10 Very good

Buen lugar para quedarse

En realidad el lugar es súper bonito bueno y barato, el desayuno y la alberca súper 5 estrellas muy bueno.
Christian, 1-night trip

10/10 Exceptional

Nice hotel
Nora, 2-night trip

10/10 Exceptional

Es un hotel muy cercano al centro con suficiente estacionamiento , el trato es muy amable , los desayunos excelentes y su piscina es muy agradable , se tiene una estancia tranquila y cómoda.
Jorge M., 4-night trip

10/10 Exceptional

Nice place.

Our hotel stay was comfortable and enjoyable. The breakfast was excellent, the pool was clean and towels readily available. We wish there was a lobby bar and airport transfers. Otherwise, we enjoyed our stay immensely.
solomon, 4-night trip

10/10 Exceptional

food is good
Qin, 1-night trip

8/10 Very good

Une halte agréable

Grandes chambres, piscine agréable. Par contre mauvaise isolation phonique. Les voitures roulent dans la chambre.... Bon buffet de petit déjeuner.
marie anne, 1-night trip

10/10 Exceptional

MUY LIMPIO Y GRAN SERVICIO
alicia, 1-night trip

6/10 Good

Everyone loves a swim up bar!

Fairly dated, but adequate. Kindly held our bags for 3 days while we were on Holbox. Well located for local food options
Bjorn, 2-night trip

10/10 Exceptional

El personal muy amable del hotel y buen lugar para transportarse me agrado todo.
Romario Antonio, 4-night trip

8/10 Very good

Relajarse

Es la segunda vez que me hospedo aquí, me sentí muy bien en mi estancia.
Janeth Gabriela, 3-night trip

8/10 Very good

Ideal hotel in Downtown Cancun

The check in process was smooth, for the most part. The staff were friendly and very helpful. The pizza at the pool bar can be improved. The roast beef sandwich was great tasting. On a personal level, I would have appreciated the breakfast restaurant staff, showing a bit more kindness and consideration to my elderly mother-in-law. She wanted to take a few pastries up to her room but was denied, with the explanation that it was only for the buffet. We had just left another hotel where she was able to take pastries from the restaurant. Apart from that, the hotel was ideal, within walking distance to the Ado bus terminal.
Michael, 2-night trip

10/10 Exceptional

Located in the central. The atmosphere is a typical resort. Breakfast is good.
Qi, 3-night trip

8/10 Very good

Good
Julian, 4-night trip

2/10 Poor

La primera habitación que me dieron tenía un tremendo olor a drenaje, para reportarlo tienes que mandar un WhatsApp y esperar que te contesten (no hay comunicación directa a recepción, entonces toma tu maleta, vas a recepción y te asignan otra habitación pero no se puede abrir la puerta, vuelves a bajar a recepción y te dan una llave nueva, vuelvo a subir y tampoco funciona, vuelvo a recepción ?(3era. vez) y me mandan a uno de mantenimiento a quien le demuestro que no funciona, bajamos juntos de nuevo y es cuando me asignan una nueva habitación……. y para todo, no hubo nunca un “disculpe ud”
miguel eduardo, 1-night trip

10/10 Exceptional

Excelente servicio, personal amable, tranquilo limpio familiar muy bonito con alberca disponible y puedes tomar la Ruta 1 para ir a zona hotelera en unas cuadras
Leticia, 2-night trip

10/10 Exceptional

Buena ubicación para trabajar en la ciudad
Israel, 3-night trip

10/10 Exceptional

Hotel very clean, staff really pleasant.
Serafin, 3-night trip

10/10 Exceptional

Très bon séjour à Adhara Cancun. Le petit déjeuner est top et le style de l'hôtel très joli qui nous met tout de suite dans l'ambiance du Mexique. Suite à notre passage à l'arrivée au Mexique nous avons repris notre dernière nuit au même endroit, car on s'est senti bien dans cet hôtel.
FILIPE, 2-night trip

10/10 Exceptional

We have stayed here several times and have enjoyed it each time. Beds were great, ac worked well, bathrooms were up to date. Our room had a balcony looking at the pool which was amazing. The breakfast showcased fresh and yummy food. I am a very picky eater and my husband eats everything but we were both happily surprised. Mini fridge in the room.
jennifer, 4-night trip

10/10 Exceptional

So pleasantly surprised by how beautiful the property was.
Edith, 1-night trip

10/10 Exceptional

Very helpful staff. Safe and clean hotel. Couldn’t take advantage of the happy hour but for what I heard is really good. Bed and pillows a little too soft for my liking but other than that it was a great stay.
Daniel, 7-night trip

10/10 Exceptional

Ótima estadia

Ótima experiência. Cama e travesseiros confortáveis. Quarto silencioso e com espaço amplo. Café da manhã muito bom.
Fabrício, 6-night trip

10/10 Exceptional

The greatest hotel to estay in Cancun. Extremely clean and all the staff y very helpful and courteous. Shout out for the bellman Mauro, hes recomendations to places to visit and restaurants around the area. Thank for the hospitality. Definitely will be back.
Oscar, 2-night trip

10/10 Exceptional

Limpio tranquilo buen buffet areas limpias
josue, 1-night trip