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Adhara Hacienda Cancun

3.0 star property
Family-friendly hotel with outdoor pool, near Mercado 23

Choose dates to view prices

Adhara Hacienda Cancun is the perfect getaway, with a swim-up bar and El Alhena restaurant offering delicious breakfast, lunch, and dinner options. Unwind in the garden or by one of two pools while kids enjoy the playground; connect to free WiFi for endless entertainment.
VIP Access

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Free parking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • 24-hour health club
  • Children's pool
  • Pool bar
  • Swim-up bar
  • Room service
  • Business center
  • Airport shuttle
  • 24-hour front desk

For families (6)

  • Children stay free
  • Children's pool
  • Playground on site
  • Television
  • Garden
  • Daily housekeeping

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

8.6 out of 10
Excellent
(45 reviews)

Highlights

Furnished balcony
Air conditioning
LCD TV
Shower/tub combination
Hair dryer
Rainfall showerhead
Free bottled water
Coffee/tea maker
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Room Executive Floor

In-room safe, desk, laptop workspace, iron/ironing board

Room Executive Floor

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
LCD TV
Rainfall showerhead
Bathrobes
Shower/tub combination
Hair dryer
Free bottled water
Coffee/tea maker
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Shower/tub combination
Hair dryer
Rainfall showerhead
Free bottled water
Coffee/tea maker
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
Av. Carlos Nader, Lotes 1,2,3, Cancun, QROO, 77500

What's nearby

  • Mercado 23 - 5 min walk - 0.4 km
  • Séptimo Día Adventist Church - 6 min walk - 0.6 km
  • Las Palapas Park - 10 min walk - 0.9 km
  • Benito Juarez Municipal Building - 11 min walk - 1.0 km
  • Plaza 28 - 19 min walk - 1.7 km

Getting around

  • Cancun Intl. Airport (CUN) - 21 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪El Paisano Del 23 - ‬8 min walk
  • ‪La Suegra - ‬8 min walk
  • ‪Taqueria Coapeñitos - ‬3 min walk
  • ‪Cremeria Ysalchichoneria 4 Hermanos - ‬7 min walk

About this property

Adhara Hacienda Cancun

Adhara Hacienda Cancun puts you just a 5-minute drive from Plaza Las Americas and Ultramar Ferry Puerto Juárez. Guests can take a dip in the outdoor pool or grab a bite to eat at El Alhena, which serves breakfast, lunch, and dinner. A poolside bar, a 24-hour health club, and a fitness center are other highlights. Fellow travelers love the pool and helpful staff.

At a glance

DONE

Hotel size

    • 174 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 11:00 PM
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 1 PM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free secured, uncovered onsite self parking
    • Free onsite RV/bus/truck parking
DONE

Transfers

    • Airport shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast 7:00 AM–10:30 AM on weekdays and 7:00 AM–11:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Swim-up bar
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Playground
  • Children's menu

What to do

  • Beach nearby
  • Golfing nearby

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1988
  • Safe-deposit box at front desk
  • Garden
  • 24-hour health club
  • An outdoor pool
  • Banquet hall

Accessibility

  • Elevator

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Turndown service
  • Bed sheets provided

Freshen up

  • Shower/tub combination
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

El Alhena - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
El Patio - This poolside bar serves light fare only.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 10:00 PM

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hacienda Cancun
Radisson Hacienda
Radisson Hacienda Cancun
Radisson Hotel Cancun
Radisson Hotel Hacienda
Radisson Hotel Hacienda Cancun
Cancun Radisson Hacienda
Radisson Cancun
Adhara Hacienda Cancun Hotel
Adhara Hacienda Hotel
Adhara Hacienda Cancun
Adhara Hacienda
Adhara Hacienda Cancun Hotel
Adhara Hacienda Cancun Cancun
Adhara Hacienda Cancun Hotel Cancun

Frequently asked questions

Does Adhara Hacienda Cancun offer free cancellation for a full refund?

Yes, Adhara Hacienda Cancun does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Adhara Hacienda Cancun?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 10:00 AM to 10:00 PM.

Are pets allowed at Adhara Hacienda Cancun?

Sorry, pets aren't allowed.

Is parking offered on site at Adhara Hacienda Cancun?

Yes, there's free self parking. Free RV/bus/truck parking is available.

Is airport shuttle service offered by Adhara Hacienda Cancun?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Adhara Hacienda Cancun?

Check-in start time: 3 PM; Check-in end time: 11:00 PM. Check-out time is 1 PM. Contactless check-in and check-out are available.

Is there an onsite casino at Adhara Hacienda Cancun?

No, this hotel doesn't have a casino, but Royal Yak Casino and Sports Book (4-min drive) and Dubai Palace Casino (5-min drive) are both nearby.

What is there to do at Adhara Hacienda Cancun and nearby?

Adhara Hacienda Cancun has an outdoor pool and a 24-hour health club, as well as a garden.

Are there restaurants at or near Adhara Hacienda Cancun?

Yes, El Alhena offers poolside dining.

What's the area around Adhara Hacienda Cancun like?

Adhara Hacienda Cancun is in Downtown Cancun, a short 13-minute walk from Las Palapas Park and 7 minutes' walk from Mercado 23.

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Reviews

Adhara Hacienda Cancun Reviews

8.6

Excellent

9.2

Cleanliness

7.4

Location

8.8

Staff & service

8.6

Eco-friendliness

8.6

Property conditions & facilities

What guests liked

  • Breakfast was consistently great with many reviewers praising its quality and variety. (26 reviews)
  • The pool was clean, nice, and had great bar service, with some guests even calling it the best they experienced. (12 reviews)
  • The property offered convenient dining options, a delicious breakfast buffet, and friendly bar service. (5 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Breakfast
Restaurant
Food
Location
Beach
Refrigerator
Family friendly
Transportation

Reviews

8/10 Very good

The room was clean, we had fresh towels, the staff was friendly and helpful. The breakfast buffett was good. It was in a good location, not too far from the spots we needed to go. We went on Christmas Eve and I did not know that everything at the hotel would close by 5 including the restaurant/bar pool service so that sucked. The main reason we stayed there on our last night was to enjoy that service.
Friendly salamander in the bathroom.
angela, 1-night trip

10/10 Exceptional

Staff were very friendly and helpful.
Roberto, 1-night trip

10/10 Exceptional

Staff was super kind and helpful.
Roberto, 1-night trip

10/10 Exceptional

Very nice and clean. All the staff super friendly.
Roberto, 1-night trip

8/10 Very good

It's a nice hotel.
Nicanor, 3-night trip

10/10 Exceptional

Nice Hotel
Jesus Miguel, 1-night trip

10/10 Exceptional

Nice hotel
Nora, 2-night trip

10/10 Exceptional

I like everything of this place
Jorge A, 7-night trip

10/10 Exceptional

The staffs are very nice
Ka Chun, 6-night trip

10/10 Exceptional

Hotel location is good. Its 15-20 min walk to the market and downtown. Breakfast options were great and worthy for the price. The staff were very helpful.

10/10 Exceptional

Nice place.

Our hotel stay was comfortable and enjoyable. The breakfast was excellent, the pool was clean and towels readily available. We wish there was a lobby bar and airport transfers. Otherwise, we enjoyed our stay immensely.
solomon, 4-night trip

10/10 Exceptional

Hotel very clean, staff really pleasant.
Serafin, 3-night trip

10/10 Exceptional

Exelente
Gustavo, 3-night trip

10/10 Exceptional

food is good
Qin, 1-night trip

10/10 Exceptional

Excelente
´SARAHI, 3-night trip

6/10 Good

Everyone loves a swim up bar!

Fairly dated, but adequate. Kindly held our bags for 3 days while we were on Holbox. Well located for local food options
Bjorn, 2-night trip

10/10 Exceptional

Amazing staff, excellent location and facilities. Really enjoyed our stay!
Stefan, 1-night trip

10/10 Exceptional

Nice staff, loved the firm mattresses and fantastic breakfasts
Mohammad, 3-night trip

10/10 Exceptional

We had an overnight stay prior to heading out to Progreso. The hotel was great and so was the staff. Would stay again.
Lynn, 1-night trip

10/10 Exceptional

So pleasantly surprised by how beautiful the property was.
Edith, 1-night trip

10/10 Exceptional

Located in the central. The atmosphere is a typical resort. Breakfast is good.
Qi, 3-night trip

10/10 Exceptional

Staff was very friendly and accommodating. Restaurant was great, as well as the breakfast buffet. Would stay again!
Paul, 1-night trip

8/10 Very good

Clean and friendly staff
Nicole, 7-night trip

10/10 Exceptional

Beautiful hotel, clean room, good location
Jerry, 1-night trip

8/10 Very good

We had clean rooms but the pool was having some kind of mold at the surface of the water and the wall, did not feel clean at all.
Sebastian, 4-night trip