Nestled in the heart of Cool Springs, Hyatt House Nashville/Franklin/Cool Springs offers a warm welcome with self-serve breakfast and a 24-hour business center. Unwind at the indoor pool or explore coworking spaces, all while enjoying free in-room WiFi and proximity to shopping.
Reviews
9.29.2 out of 10
Wonderful
Popular amenities
Bar
Non-smoking
Laundry facilities
Main amenities (12)
Daily housekeeping
Restaurant and bar/lounge
Indoor pool
24-hour business center
Business center
24-hour front desk
Air conditioning
Front-desk safe
Snack bar/deli
Vending machine
Laundry service
Self-serve laundry
Feel at home (6)
Free cribs/infant beds
Television
Daily housekeeping
Laundry facilities
Coffee/tea maker
Blackout drapes/curtains
The current price is CNY854
CNY854
CNY1,005 total
includes taxes & fees
Jul 6 - Jul 7
Room options
Available filters for rooms
Showing 9 of 9 rooms
View all photos for Suite, 1 Bedroom, Accessible, Bathtub
Suite, 1 Bedroom, Accessible, Bathtub
9.29.2 out of 10
Wonderful
9 reviews
(9 reviews)
Highlights
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
46 sq m
Sleeps 6
2 Queen Beds and 1 Double Sofa Bed
View all photos for Suite, 1 Bedroom, Accessible (Shower)
Suite, 1 Bedroom, Accessible (Shower)
9.89.8 out of 10
Exceptional
11 reviews
(11 reviews)
Highlights
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
73 sq m
Sleeps 6
2 Queen Beds and 1 Double Sofa Bed
View all photos for Studio Suite, Multiple Beds
Studio Suite, Multiple Beds
9.69.6 out of 10
Exceptional
86 reviews
(86 reviews)
Highlights
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
52 sq m
Sleeps 5
2 Queen Beds and 1 Double Sofa Bed
View all photos for Studio Suite, 1 King Bed with Sofa bed
Studio Suite, 1 King Bed with Sofa bed
9.29.2 out of 10
Wonderful
30 reviews
(30 reviews)
Highlights
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Sofa bed - queen
Blackout drapes/curtains
40 sq m
Sleeps 3
1 King Bed and 1 Double Sofa Bed
View all photos for Room, 1 King Bed
Room, 1 King Bed
9.49.4 out of 10
Exceptional
71 reviews
(71 reviews)
Highlights
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
32 sq m
City view
Sleeps 2
1 King Bed
View all photos for Room, 1 King Bed with Sofa bed
Room, 1 King Bed with Sofa bed
9.89.8 out of 10
Exceptional
7 reviews
(7 reviews)
Highlights
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Sofa bed - unspecified
Blackout drapes/curtains
32 sq m
Sleeps 3
1 King Bed and 1 Double Sofa Bed
View all photos for Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub
Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub
9.49.4 out of 10
Exceptional
24 reviews
(24 reviews)
Highlights
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Sofa bed - queen
Blackout drapes/curtains
50 sq m
Sleeps 3
1 King Bed and 1 Double Sofa Bed
View all photos for Studio Suite, 1 King Bed with Sofa bed, Accessible (Shower)
Studio Suite, 1 King Bed with Sofa bed, Accessible (Shower)
Nashville International Airport (BNA) - 23 min drive
Smyrna, TN (MQY) - 34 min drive
Nashville Riverfront Station - 22 min drive
Nashville Donelson Station - 24 min drive
Restaurants
Chick-fil-A - 8 min walk
McDonald's - 12 min walk
Culver's - 4 min walk
Starbucks - 13 min walk
Buffalo Wild Wings - 4 min walk
About this property
Hyatt House Nashville/Franklin/Cool Springs
Hyatt House Nashville/Franklin/Cool Springs puts you just a 5-minute drive from CoolSprings Galleria. You can splash around at the indoor pool, grab a bite to eat at the restaurant, or unwind with a drink at the bar/lounge. The helpful staff and overall property condition get great marks from fellow travelers.
Languages
English
More about this property
VISIBILITY
At a glance
Hotel size
125 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21
Check-out time is 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets allowed (dogs and cats only, 2 total, up to 50 lbs per pet)*
Service animals welcome
Restrictions apply*
Pets must be supervised
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Onsite parking includes off-street options
Other information
Smoke-free property
LOB_HOTELS
Property amenities
Food and drink
Free self-serve breakfast on weekday mornings 6:30 AM–8:30 AM
Restaurant
Bar/lounge
Snack bar/deli
Working away
24-hour business center
Meeting room
Coworking spaces
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Facilities
Built in 2020
Safe-deposit box at front desk
An indoor pool
Art Deco architecture
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Visual alarms in hallways
Hand-held showerheads
Closed captioned TV
ROOM
Room amenities
Be entertained
49-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning and heating
Coffee/tea maker
Iron/ironing board
Window screens
Sleep well
Hypo-allergenic bedding
Blackout drapes/curtains
Free crib/infant bed
Bed sheets provided
Freshen up
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Free local calls
Desk chair
More
Daily housekeeping
Mobile key entry
MONETIZATION_ON
Fees & policies
Pets
Service animals exempt from fees
Pet deposit: USD 100 per stay
Pets are allowed for an extra charge of USD 100 per accommodation, per stay
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 10:00 PM
Policies
Guests can rest easy knowing there's a smoke detector on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
Also known as
Hyatt House Nashville/Franklin/Cool Springs Hotel
Hyatt House Nashville/Franklin/Cool Springs Franklin
Hyatt House Nashville/Franklin/Cool Springs Hotel Franklin
HELP_OUTLINE
Frequently asked questions
Does Hyatt House Nashville/Franklin/Cool Springs offer free cancellation for a full refund?
Yes, Hyatt House Nashville/Franklin/Cool Springs does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hyatt House Nashville/Franklin/Cool Springs?
Yes, there's an indoor pool. Guests have pool access from 9:00 AM to 10:00 PM.
Are pets allowed at Hyatt House Nashville/Franklin/Cool Springs?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 50 lbs per pet. There's a charge of USD 100 per accommodation, per stay, and there's also a deposit of USD 100 per stay. Service animals are exempt from fees.
Is parking offered on site at Hyatt House Nashville/Franklin/Cool Springs?
Yes, there's free self parking.
What are the check-in and check-out times at Hyatt House Nashville/Franklin/Cool Springs?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM.
What is there to do at Hyatt House Nashville/Franklin/Cool Springs and nearby?
Hyatt House Nashville/Franklin/Cool Springs has an indoor pool.
Are there restaurants at or near Hyatt House Nashville/Franklin/Cool Springs?
Yes, there's an onsite restaurant.
What's the area around Hyatt House Nashville/Franklin/Cool Springs like?
Hyatt House Nashville/Franklin/Cool Springs is located a short 13-minute walk from Aspen Grove Park. Travelers love the hotel's prime location.
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Hyatt House Nashville/Franklin/Cool Springs Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.6/10
Cleanliness
9.4/10
Staff & service
9.4/10
Amenities
9.6/10
Property conditions & facilities
9.4/10
Eco-friendliness
Popular mentions
Room
Service staff
Breakfast
Location
Bed
Restaurant
Family friendly
Bar
Amenities
Children
What guests liked
Breakfast options were generous and delicious with a wide variety of choices. (90 reviews)
The indoor pool was clean, well-kept, and a great place for relaxation. (18 reviews)
The property is conveniently located near many good restaurants and dining options. (14 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
May 30, 2025
Fourth time to stay. Simply a great place to stay if you are doing business in Franklin.
James
James, 1-night trip
10/10 Exceptional
Jun 3, 2025
Nice to have refrigerator in room.
Joanna
Joanna, 1-night trip
10/10 Exceptional
Apr 23, 2025
Wonderful stay
Great location! Walking distance to many great restaurants and bars. Room was clean and well equipped. Penny at the bar was a delight!
John
John, 1-night trip
10/10 Exceptional
Mar 20, 2025
Staff was very friendly, breakfast was good, everything was clean and comfortable
Marie
Marie, 2-night trip
10/10 Exceptional
May 20, 2025
breakfast food
breakfast food was a little on the cold side .coffee was hot and the made to order omlet on fridays was excelent. overall a good experince.
Dawn
Dawn, 3-night trip
10/10 Exceptional
May 4, 2025
Cozy, Clean, Cute!
Wonderful apartment-style suite! Perfect for multi-day stays. Very friendly staff and such a generous amount of breakfast options! We even ate dinner on the patio, used the gym, and bought items at the Market for a snack. Would recommend to any traveler!
Verified traveler
3-night trip
10/10 Exceptional
Apr 20, 2025
This was a lil getaway for me and my wife. We were relaxed just like we wanted. The staff was very helpful and friendly.
Leroy
Leroy, 3-night trip
10/10 Exceptional
Feb 23, 2025
We had an excellent stay. Definitely would stay again.
Lonnye
Lonnye, 2-night trip
10/10 Exceptional
May 12, 2025
Excellent
Everything was clean and as described. We had our dog with us. There is a $75 dollar pet fee.
Bryce
Bryce, 1-night trip
10/10 Exceptional
Feb 22, 2025
Cleanliness, very comfortable rooms, check in staff were amazing, convenient
Beth
Beth, 1-night trip
2/10 Poor
Jun 21, 2025
I left items in my room when I checked out. The staff at the hotel have refused to return the items, or even address the situation. Lacey the lost and found manager seemed to give me a “too bad” attitude, and refuses to return my calls.
Erik
Erik, 3-night trip
10/10 Exceptional
Dec 31, 2024
We loved staying here
Melissa
Melissa, 2-night trip
10/10 Exceptional
Feb 14, 2025
I would definitely stay with them again if in the area
NICOLE
NICOLE, 1-night trip
10/10 Exceptional
Jan 21, 2025
Great stay. Nice breakfast, bar and pool.
Karen
Karen, 4-night trip
10/10 Exceptional
Mar 10, 2025
The room and property were clean and well maintained. We will stay here again if we need to stay in this area.
April
April, 1-night trip
10/10 Exceptional
Feb 8, 2025
Very pleasant, clean and wonderful staff.
Daniel
Daniel, 2-night trip
10/10 Exceptional
Mar 22, 2025
Traveling from Wisconsin. Great overnight stay. Comfortable beds. Couch, loveseat was not comfortable. Overall great place. I will definitely stay again.
Jeannette
Jeannette, 1-night trip
10/10 Exceptional
Mar 10, 2025
Travel Ball
Great rooms, friendly and clean. Always stay here for vb tournaments.
Jo Ann
Jo Ann, 1-night trip
10/10 Exceptional
Feb 3, 2025
Convenient, clean, good breakfast.
Chandra
Chandra, 1-night trip
10/10 Exceptional
May 5, 2025
You want be upset with anything absolutely amazing
Roderick
Roderick, 3-night trip
10/10 Exceptional
Mar 24, 2025
Great
Leslie
Leslie, 1-night trip
10/10 Exceptional
Jan 1, 2025
The hotel is beautiful and clean, we felt very safe staying there, would highly recommend staying.
Armando
Armando, 1-night trip
10/10 Exceptional
Jan 27, 2025
I’ve stayed here twice!! Clean/great location/great property
Lindsay
Lindsay, 1-night trip
10/10 Exceptional
Mar 13, 2025
Very clean! Friendly and helpful staff. Very good breakfast. We will be back.