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Steigenberger Hotel Hamburg

Pet-friendly hotel with full-service spa, connected to the convention center, near Neuer Wall

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Photo gallery for Steigenberger Hotel Hamburg

Exterior
Lobby
Deluxe Room | Hypo-allergenic bedding, down comforters, minibar, in-room safe
Deluxe Room | Hypo-allergenic bedding, down comforters, minibar, in-room safe
Lobby

Reviews

8.8 out of 10
Excellent
In the heart of Hamburg, Steigenberger Hotel Hamburg offers a luxurious retreat. Relax at the onsite spa or take advantage of dry cleaning services and luggage storage. Savor Mediterranean cuisine at one of two restaurants, stay active with bike rentals or work out in the 24-hour gym, and connect with free WiFi.

Popular amenities

  • Bar
  • Connecting rooms available
  • Spa
  • Non-smoking
  • Gym

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Breakfast available
  • 24-hour fitness center
  • Self parking
  • 24-hour room service
  • Babysitting
  • 10 meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe

Feel at home (6)

  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
  • Television
  • Daily housekeeping
The current price is CNY1,375
CNY1,471 total
includes taxes & fees
May 26 - May 27

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Room

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Superior Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Standard Triple Room

Standard Triple Room | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Standard Triple Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
LED TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

View all photos for Standard Room

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Standard Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Deluxe Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Junior Suite

Junior Suite | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Junior Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Superior Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • Sleeps 2
  • 1 King Bed

Similar properties

Interior

Fraser Suites Hamburg

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
9.4 out of 10, Exceptional, 827 reviews
The price is CNY1,315
CNY1,407 total
includes taxes & fees
May 25 - May 26
Fraser Suites Hamburg
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About the neighborhood

Map
Heiligengeistbruecke 4, Hamburg, HH, 20459

What's nearby

  • St. Michaelis Church - 6 min walk - 0.6 km
  • Hamburg City Hall - 8 min walk - 0.7 km
  • Miniatur Wunderland - 11 min walk - 1.0 km
  • St. Pauli Piers - 14 min walk - 1.2 km
  • Elbe Philharmonic Hall - 17 min walk - 1.3 km

Getting around

  • Hamburg Airport (HAM) - 35 min drive
  • Michaeliskirche Hamburg Station - 7 min walk
  • Hamburg Dammtor Station - 18 min walk
  • Hamburg (ZMB-Hamburg Central Train Station) - 21 min walk
  • Stadthausbrücke S-Bahn - 1 min walk
  • Rodingsmarkt U-Bahn - 2 min walk
  • Rathaus U-Bahn - 8 min walk

Restaurants

  • ‪Rheinischer Hafen - ‬1 min walk
  • ‪Thai Food - ‬4 min walk
  • ‪Kardelen - ‬4 min walk
  • ‪brasserie TORTUE HAMBURG - ‬4 min walk
  • ‪Le Crobag - ‬4 min walk

About this property

Steigenberger Hotel Hamburg

Steigenberger Hotel Hamburg offers a great location, putting you within a 15-minute walk of Hamburg City Hall and Miniatur Wunderland. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at Restaurant am Fleet, one of 2 restaurants, which serves Mediterranean cuisine and is open for breakfast and lunch. Also, Reeperbahn and Elbe Philharmonic Hall are just a 5-minute drive away. The helpful staff and walkable location get good marks from fellow travelers. Public transportation is just a short walk: Stadthausbrücke S-Bahn is steps away and Rodingsmarkt U-Bahn is 2 minutes.

Languages

English, German

At a glance

DONE

Hotel size

    • 235 rooms
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
    • Babysitting*
DONE

Pets

    • Pets allowed (dogs only)*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (EUR 36 per day; includes in/out privileges)
    • Wheelchair-accessible parking on site
    • Height restrictions apply for onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–11:00 AM
  • 2 restaurants
  • Bar/lounge
  • 24-hour room service

Traveling with children

  • Babysitting (surcharge)

What to do

  • Bicycle rentals nearby
  • Sailing nearby

Working away

  • 10 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals

Facilities

  • 1 building/tower
  • Built in 1992
  • ATM/banking
  • Safe-deposit box at front desk
  • 24-hour fitness center
  • Full-service spa
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 47
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 39
  • Wheelchair-accessible restaurant
  • Hand-held showerheads
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 49-inch LED TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room. The spa is open daily.

Dining

Restaurant am Fleet - Overlooking the garden, this restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and light fare. Guests can enjoy alfresco dining (weather permitting).
STADTHAUS Restaurant &Bar - This restaurant serves dinner and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open select days.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 35 per person

Children & extra beds

  • Babysitting is available for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 40 per pet, per day

Parking

  • Self parking costs EUR 36 per day with in/out privileges
  • Parking height restrictions apply

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard

Also known as

Hamburg Steigenberger Hotel
Steigenberger Hamburg
Steigenberger Hotel Hamburg
Steigenberger Hamburg Hotel Hamburg
Steigenberger
Steigenberger Hamburg Hamburg
Steigenberger Hotel Hamburg Hotel
Steigenberger Hotel Hamburg Hamburg
Steigenberger Hotel Hamburg Hotel Hamburg

Frequently asked questions

Does Steigenberger Hotel Hamburg offer free cancellation for a full refund?

Yes, Steigenberger Hotel Hamburg does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Steigenberger Hotel Hamburg?

Yes, dogs are welcome. There's a charge of EUR 40 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Steigenberger Hotel Hamburg?

Yes. Self parking costs EUR 36 per day.

What are the check-in and check-out times at Steigenberger Hotel Hamburg?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.

Is there an onsite casino at Steigenberger Hotel Hamburg?

No, this hotel doesn't have a casino, but Casino Esplanade (14-min walk) and Casino Reeperbahn (2-min drive) are both nearby.

What is there to do at Steigenberger Hotel Hamburg and nearby?

Have fun with nearby activities like cycling and sailing. Indulge in a treatment at the spa and make the most of other amenities like a 24-hour fitness center.

Are there restaurants at or near Steigenberger Hotel Hamburg?

Yes, there are 2 onsite restaurants, featuring alfresco dining, Mediterranean cuisine, and garden views.

What's the area around Steigenberger Hotel Hamburg like?

Steigenberger Hotel Hamburg is in Hamburg City Center, a short 1-minute walk from Stadthausbrücke S-Bahn and 16 minutes' walk from Reeperbahn. Travelers say the area is walkable and good for shopping.

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Steigenberger Hotel Hamburg Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Popular mentions

Room
Location
Service staff
Breakfast
Restaurant
Lobby
Christmas markets
Bar
Bathroom
Shopping

What guests liked

  • The breakfast buffet offered a wide variety of options and was a highlight of the stay. (14 reviews)
  • The property's breakfast buffet offered a wide variety of choices and was well worth the cost. (4 reviews)
From real guest reviews summarized by AI.

Reviews

10/10 Exceptional

one of my favourite hotels in Hamburg
DRAGOS, 1-night trip

10/10 Exceptional

love this hotel

The location of the hotel is perfectly situated to see Hamburg. It is new, clean, and very comfortable. I especially loved the gym facitities
Derk, 1-night trip

10/10 Exceptional

Recommended

Great in all aspects
doris, 1-night trip

10/10 Exceptional

Very convenient and comforting atmosphere
Nobuyuki, 3-night trip

10/10 Exceptional

Wonderful hotel and great staff.
Harmed, 5-night trip

10/10 Exceptional

Great place to stay. Would reccomend.
Richard, 5-night trip

10/10 Exceptional

Excellent location with underground direct to the airport. 100m to the best shopping street. Very good breakfast and very friendly staffs
Sean, 2-night trip

10/10 Exceptional

Enjoyable stay

It was a very nice friendly and comfortable hotel
Abigail, 2-night trip

10/10 Exceptional

Very nice property, well appointed. Overlooking a cute Christmas market and very conveniently located to dining and shops as well as the city center. Highly recommend!
Christine, 1-night trip

10/10 Exceptional

Beautiful hotel with great location big room with very comfortable bed. Excellent big breakfast and friendly staff
Torben, 3-night trip

8/10 Very good

Okay but..

Felt that rooms were not served with full amenities every day leaving left out stocks of cotton buds tissues etc.
3-night trip

10/10 Exceptional

Excellent location, friendly and professional staff
Grant, 3-night trip

8/10 Very good

Good hotel, sometimes a little noisy.
Martin, 3-night trip

4/10 Fair

Needs a serious renovation.
Andreas, 2-night trip

10/10 Exceptional

Super
Wencke, 1-night trip

8/10 Very good

A really nice experience
Darren, 3-night trip

8/10 Very good

Great location, very nice facility, friendly and helpful staff, able to assist in English as well as German. Nice conference facilities, with excellent view, and very good food.
Michael, 2-night trip

10/10 Exceptional

In the centre of the city, very comfortable and very clean
Gabriella, 3-night trip

10/10 Exceptional

Clean , friendly and convenient .
ERGIN, 1-night trip

10/10 Exceptional

First class hotel centrally located.

This hotel is absolutely first class. Perfect location close to shopping area. Very nice and comfortable rooms. Good bed. Very service minded staff. Superb breakfast. 10/10.
Ivar, 2-night trip

10/10 Exceptional

Very good
Klas, 3-night trip

6/10 Good

We arrived late and was sent to a room where the room was occupied and we walked into a person sleeping-not a HAPPY SITUATION. We wrote long time in advance with a wish to stay at the same floor 3 rooms - and one was send to another floor - until the situation about walking into another room -THEN we got a room at the same floor. The rooms are very NICE AND CLEAN. THE HOTEL location is PERFECT in the middle of everything. The day time service was excellent. The restaurant and bar was so kind and REALLY GOOD.
Annette, 3-night trip

10/10 Exceptional

Big, clean room. Sauna and steam room available for use until 10pm. Close to two public transport stations.
Sonja, 3-night trip

10/10 Exceptional

X
Nicole, 1-night trip

10/10 Exceptional

From the minute, I arrived, the staff were very engaged, helpful and supportive. The taxi driver would not take a credit card for payment, which has never happened to me in Germany and the concierge didn’t miss a beat and just went out and paid for it so I could get settled into my room. I would definitely recommend this hotel for the people, the location in the overall layout of the hotel.
Kathryn, 1-night trip