No hot water in the shower. We complained (nicely) and was told it would be looked into. Came back that night and no change, no note, not trying to make it better. Also ran out of Klenex, the woodwork was chewed up, the soap dispenser leaked onto the counter and the whole place was dated. Will not stay there again. On top of it all, went down for breakfast on Sunday and it was not ready, the room was dark. This was 10 after 7 and we just left.