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Holiday Inn Downtown - Mercy Area by IHG

3.0 star property
Hotel with indoor pool, near Iowa Events Center

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Photo gallery for Holiday Inn Downtown - Mercy Area by IHG

Enjoy a panoramic city view from this modern dining area with round and square tables and comfortable seating.
Relax by the pool surrounded by a tranquil atmosphere and comfortable lounge seating.
Experience the perfect blend of modern and traditional architecture at this stylish hotel.
Two single beds with white linens and matching pillows, a wooden headboard, and a nightstand with a lamp and clock.
Work out in a serene environment with a city view, featuring treadmills, elliptical trainers, and a rowing machine.
Experience the vibrant city life at Holiday Inn Downtown - Mercy Area, an IHG Hotel. Enjoy a delicious meal at Genevieve Restaurant, unwind with a good book from the library or take a refreshing dip in the indoor pool.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Connecting rooms available
  • Parking available

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • Free airport shuttle
  • Fitness center
  • 24-hour business center
  • Business center
  • 4 meeting rooms
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area

Feel at home (6)

  • Rollaway/extra beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Terrace
The current price is CNY968
CNY1,084 total
includes taxes & fees
Aug 18 - Aug 19

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 1 King Bed

Relax in comfort with a large bed, flat-screen TV, and seating area.

Standard Room, 1 King Bed

8.4 out of 10
Very good
(33 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Pillow menu
Separate bedroom
Premium bedding
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Two beds with green bedspreads, a wardrobe, and a chair near a large window with sheer curtains.

Standard Room

8.0 out of 10
Very good
(14 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Pillow menu
Separate bedroom
Premium bedding
Blackout drapes/curtains
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Double Beds

Two beds with green bedspreads, a wardrobe, and a chair near a large window with sheer curtains.

Standard Room, 2 Double Beds

7.8 out of 10
Good
(34 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Pillow menu
Separate bedroom
Premium bedding
Blackout drapes/curtains
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds

Two beds with green bedspreads, a wardrobe, and a chair near a large window with sheer curtains.

Standard Room, 2 Queen Beds

7.8 out of 10
Good
(15 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Pillow menu
Separate bedroom
Premium bedding
Blackout drapes/curtains
  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed

Relax in comfort with a large bed, desk, and nightstand, surrounded by a stylish space.

Premium Room, 1 King Bed

8.0 out of 10
Very good
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Pillow menu
Separate bedroom
Premium bedding
  • 36 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Accessible (Communications, Accessible Tub)

Relax in a spacious room with a large bed, wooden headboard, and two bedside tables, each with a lamp.

Standard Room, 1 Double Bed, Accessible (Communications, Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Pillow menu
Separate bedroom
Premium bedding
Blackout drapes/curtains
  • Sleeps 2
  • 1 Double Bed

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8.8 out of 10, Excellent, 1,005 reviews
The price is CNY787
CNY882 total
includes taxes & fees
Aug 17 - Aug 18
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About the neighborhood

Map
1050 6th Ave, Des Moines, IA, 50314

What's nearby

  • Iowa Events Center - 5 min walk - 0.4 km
  • Casey's Center - 10 min walk - 0.8 km
  • Des Moines Civic Center - 16 min walk - 1.4 km
  • Drake University - 2 min drive - 2.1 km
  • Principal Park - 2 min drive - 2.1 km

Getting around

  • Des Moines International Airport (DSM) - 22 min drive
  • Free airport shuttle

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Buzzard Billy's - ‬14 min walk
  • ‪The Fort - ‬11 min walk
  • ‪Bud Zone - ‬11 min walk
  • ‪Domino's Pizza - ‬14 min walk

About this property

Holiday Inn Downtown - Mercy Area by IHG

When you stay at Holiday Inn Downtown - Mercy Area by IHG, you'll be just a 5-minute drive from Casey's Center and Drake University. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Genevieve Restaurant, which serves American cuisine and is open for breakfast, lunch, and dinner. There's a free airport shuttle and a bar/lounge, and in-room conveniences include refrigerators and microwaves. Fellow travelers love the helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 251 rooms
    • Arranged over 10 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Express check-in/out available
    • Minimum check-in age: 21
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi (speed: 50+ Mbps) and wired internet access in rooms
LOCAL_PARKING

Parking

    • Wheelchair-accessible parking on site
    • Free offsite parking nearby
    • Street parking available
DONE

Transfers

    • Free airport shuttle from 7:00 AM to 10:30 PM*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area

Traveling with children

  • Children's menu

What to do

  • Hiking/biking trails nearby

Working away

  • 24-hour business center
  • 4 meeting rooms
  • Conference space (8999 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Picnic area
  • Terrace
  • Library
  • Television in common areas
  • Fitness center
  • An indoor pool
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Assistive listening devices available

Room amenities

Be entertained

  • LCD television
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free WiFi (speed of 50+ Mbps) and free wired internet
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations

Special features

Dining

Genevieve Restaurant - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Cityscape Lounge - This lobby lounge specializes in American cuisine and serves dinner only. Happy hour is offered. Open daily.

Fees & policies

Refundable deposits

  • Deposit: USD 50.00 per accommodation, per stay

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 10.95 per person

Children & extra beds

  • Rollaway beds are available for USD 11.20 per night

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Holiday Inn Downtown Mercy Area
Holiday Inn Mercy
Holiday Inn Mercy Hotel
Holiday Inn Mercy Hotel Downtown Area
Holiday Inn Downtown Mercy Area Hotel Des Moines
Holiday Inn Downtown Mercy Area Hotel
Holiday Inn Downtown Mercy Area Des Moines

Frequently asked questions

Does Holiday Inn Downtown - Mercy Area by IHG offer free cancellation for a full refund?

Yes, Holiday Inn Downtown - Mercy Area by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Holiday Inn Downtown - Mercy Area by IHG?

Yes, there's an indoor pool.

Are pets allowed at Holiday Inn Downtown - Mercy Area by IHG?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Holiday Inn Downtown - Mercy Area by IHG?

No, unfortunately, but there's free parking nearby.

Is airport shuttle service offered by Holiday Inn Downtown - Mercy Area by IHG?

Yes, a free airport shuttle is available from 7:00 AM to 10:30 PM at scheduled times.

What are the check-in and check-out times at Holiday Inn Downtown - Mercy Area by IHG?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 11 AM. Express check-in and check-out and contactless check-out are available.

Is there an onsite casino at Holiday Inn Downtown - Mercy Area by IHG?

No, this hotel doesn't have a casino, but Prairie Meadows Racetrack and Casino (15-min drive) is nearby.

What is there to do at Holiday Inn Downtown - Mercy Area by IHG and nearby?

Have fun during the warmer months with activities nearby such as hiking. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a fitness center and a picnic area.

Are there restaurants at or near Holiday Inn Downtown - Mercy Area by IHG?

Yes, Genevieve Restaurant offers American cuisine.

What's the area around Holiday Inn Downtown - Mercy Area by IHG like?

Holiday Inn Downtown - Mercy Area by IHG is in Downtown Des Moines, a short 10-minute walk from Casey's Center and 4 minutes' walk from Iowa Events Center.

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Holiday Inn Downtown - Mercy Area by IHG Reviews

Reviews

8.0

Very Good

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Popular mentions

Room
Service staff
Bed
Breakfast
Bathroom
Restaurant
Highways
Location
Air conditioning
Concerts

What guests liked

  • The airport shuttle service was convenient and accommodating, taking guests to and from events and the airport with ease. (6 reviews)
  • Breakfast was a highlight with many guests praising its quality and variety. (7 reviews)
  • The restaurant provided excellent service and a welcoming atmosphere with friendly staff. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

Great hotel.
Colton, 3-night trip

10/10 Excellent

Everything was clean and staff weree very kind!!!
Scot, 2-night trip

10/10 Excellent

Staff were very nice! Rooms were clean. It was busy the night we stayed, but we had no issues with noise disturbances.
Karen, 1-night trip

8/10 Good

I highly recommend this property to others. The staff was helpful and provided excellent customer service.
Raven, 2-night trip

8/10 Good

Nothing necessarily unique about the property. It was very close to the Convention Center which made it convenient. They also had an airport shuttle which was extremely helpful. The hotel itself was very run down but the staff was helpful and courteous
Karen, 9-night trip

10/10 Excellent

Close to Casey evwnt center
Linda, 2-night trip

10/10 Excellent

Very friendly staff!
Christopher, 1-night trip

10/10 Excellent

Nice and clean. Property well cared for. Breakfast wasn’t free, but quite enjoyable.
Nicholas, 5-night trip

10/10 Excellent

The room was great but the parking lot was closed and the pool was small for the size of the hotel.
Angela, 1-night trip

4/10 Poor

Very average
Bhavesh, 1-night trip

6/10 Okay

The front desk staff was excellent, and the location was very convenient. However, the cleanliness left much to be desired. I found someone else’s hair on the pillow and sheets. The bathroom lacked a fan, which was uncomfortable
Chelsay, 2-night trip

6/10 Okay

The property is not near any restaurants or supermarket so it’s hard to get a meal or take food back to the room
Cathleen, 1-night trip

10/10 Excellent

Easy Check-In, relatively clean room, consistent housekeeping. Area nearby wasn't the prettiest but a short walk from downtown Des Moines. Parking lot was under construction and inconvenient
Seth, 2-night trip

6/10 Okay

Everything was good beside it was packed and parking lot as out of service so it was hard to find a place to park.
Keneisha, 1-night trip

6/10 Okay

I thought the staff was nice and helpful. But the room needed work. It was dirty and not well kept. The bed was comfy but the bathroom needed work
Riley, 1-night trip

10/10 Excellent

Free parking and close to downtown core.
TYLER, 1-night trip

6/10 Okay

Hotel sits over the interstate and it was noisy all night. Homeless in the area, but property had armed security guard in the lobby. Can't walk to restaurants in downtown Des Moines.
Jill, 1-night trip

6/10 Okay

The towels had a lot of stains on them, and the area didn’t have much to do. Other than that the place was decent and friendly people.
Zeena, 3-night trip

6/10 Okay

Clean, close to down town.
Phillip, 2-night trip

4/10 Poor

Patking lot was closed, we had to park across the street in the hospital's parking lot. It smelled pf humidity/mildew and smoke. It was very disgusting overall.
Teresita, 2-night trip

10/10 Excellent

Very nice and punctual people. No issues
Robert, 2-night trip

8/10 Good

Nice property, clean room. Staff just weren't very friendly
Lori, 1-night trip

6/10 Okay

Water leaks in the ceiling when we walked in the lobby, parking area was "closed" to be redone, it was confusing to figure out where to park
Jen, 1-night trip

6/10 Okay

Parking structure under construction, made it very inconvenient. Noisy room location if you plan to stay in a room with a view of Des Moines Downtown. Bathroom dirty with leftover hair from previous stay, empty bottle of amenities (shampoo, conditioner). No soap bar provided in bathroom. Overall stay was ok, only recommend for a night stay — not anything longer than that.
Mai, 1-night trip

10/10 Excellent

Overall a great experience
Chad A., 1-night trip