Escape to Crystal Hotel, where modern comfort and attentive service blend seamlessly. Explore the serene garden or indulge in a meal at the restaurant. With free in-room WiFi, helpful staff are on hand to make your stay relaxing and memorable.
Royal Papworth Hospital NHS Foundation Trust - 3 min drive - 2.0 km
Anglia Ruskin University - 3 min drive - 2.4 km
Cambridge Corn Exchange - 4 min drive - 2.5 km
Getting around
Cambridge (CBG) - 12 min drive
Stansted Airport (STN) - 41 min drive
Luton Airport (LTN) - 64 min drive
Cambridge Station - 11 min walk
Shelford Station - 12 min drive
Shepreth Station - 14 min drive
Restaurants
Mina Steakhouse - 8 min walk
Five Guys - 4 min walk
Stir - 8 min walk
Chicken Rush - 1 min walk
Costa Coffee - 3 min walk
About this property
Crystal Hotel
At Crystal Hotel, you'll be within a 10-minute drive of University of Cambridge and Addenbrooke's Hospital. Guests will have free perks like WiFi and self parking. This Victorian hotel is also within a short drive of Imperial War Museum Duxford. Fellow travelers love the helpful staff.
At a glance
DONE
Hotel size
18 rooms
Arranged over 2 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Express check-out available
Late check-in subject to availability
Minimum check-in age: 15
Check-out time is 10:00 AM
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
The front desk is open daily from 7:30 AM - 10:00 PM
Front desk staffed during limited hours
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 15
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING
Parking
Free onsite self parking
DONE
Other information
Smoke-free property
Property amenities
Services
Front desk (limited hours)
Luggage storage
Facilities
Garden
Victorian architecture
Room amenities
Be entertained
25-inch flat-screen TV
Digital TV channels
Home comfort
Heating
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Blackout drapes/curtains
Bed sheets provided
Freshen up
Private bathroom
Shower only
Soap
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi (speed of 25+ Mbps)
More
Housekeeping (on request)
Fees & policies
Policies
Noise-free guestrooms cannot be guaranteed.
This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, Discover
Cashless transactions are available.
Also known as
Crystal Hotel Hotel
Crystal Hotel Cambridge
Imperial Cambridge Hotel
Crystal Hotel Hotel Cambridge
Frequently asked questions
Does Crystal Hotel offer free cancellation for a full refund?
Yes, Crystal Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Crystal Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Crystal Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Crystal Hotel?
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Check-out time is 10:00 AM. Express check-out and contactless check-out are available.
What is there to do at Crystal Hotel and nearby?
Crystal Hotel has a garden.
What's the area around Crystal Hotel like?
Crystal Hotel is a short 20-minute walk from University of Cambridge and 18 minutes' walk from Mill Road.
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Crystal Hotel Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.2/10
Cleanliness
8.6/10
Staff & service
7.4/10
Amenities
7.2/10
Property conditions & facilities
7.6/10
Eco-friendliness
Popular mentions
Service staff
Room
Location
Shower
Bed
Restaurant
Breakfast
Cities
Bathroom
Spacious room
What guests liked
Onsite parking was a convenient and welcome bonus for guests. (7 reviews)
From real guest reviews summarized by AI.
Reviews
6/10 Good
May 27, 2025
Comfortable hotel close to station and public transport good value for a short break.
Michael
Michael, 2-night trip
8/10 Very good
Jun 28, 2025
Perfect stay. V reasonable near station inc parking
Gabriel
Gabriel, 1-night trip
6/10 Good
Jul 23, 2025
The room was clean, sheets were nice, though the rooms in general are a little run down since it’s an older building.
Verified traveler
1-night trip
6/10 Good
Aug 10, 2025
One night stay
Stay was ok. Would have liked some water in the room or even vending machine downstairs. Kind of hands off reception/service. Close proximity to the hospital which is good. And helped in late check out today. That's it really
Faheem
Faheem, 1-night trip
8/10 Very good
Apr 28, 2025
Simple hotel with everything needed and great location to wander into the city. Great perk that there is free parking included
Verified traveler
1-night trip
6/10 Good
May 6, 2025
It’s convenient if just stay
Eiji
Eiji, 1-night trip
10/10 Exceptional
May 19, 2025
Crystal Hotel
Great place to stay. Chinese restaurant in the same building. Some parking out back. We were just passing through. Many restaurants and shopping mall just down the street.
Richard
Richard, 1-night trip
10/10 Exceptional
Mar 4, 2025
Very friendly staff
Sarah
Sarah, 2-night trip
4/10 Fair
Jul 1, 2025
Shabby and cramped
Helen
Helen, 2-night trip
8/10 Very good
Apr 20, 2025
Basic and Simple, Nice Staff
Stayed for one night, staff were friendly and hotel was ok for a basic, overnight no frills stay.
Adeeb
Adeeb, 1-night trip
4/10 Fair
Jul 6, 2025
Very basic hotel
Well located but very basic for the price: no room service, beds were not very comfortable, the water in the shower was barely a drip, no air conditioning, the painting in the walls is out in some parts of the room, no plugs in the bed... Not sure how a hole like this can Ave stars and a half...
Verified traveler
2-night trip
6/10 Good
Jun 29, 2025
While the room was clean and the registration clerk was friendly, the property is on the shabby side. It was a very bare bones experience. Water pressure was a trickle. Fine for a quick stop for budget travelers. We appreciated the free parking!
Elizabeth
Elizabeth, 1-night trip
8/10 Very good
Dec 4, 2024
Nice family hotel
Nice small family run hotel close to shops and restaurants and easy trip to central Cambridge.
Catherine A
Catherine A, 1-night trip
10/10 Exceptional
Apr 21, 2025
On arriving it didn’t look inviting and I was a bit disappointed, but my room was bright clean and very nice and quiet, staff were very helpful to my needs, would stay again.
Karen
Karen, 2-night trip
8/10 Very good
Feb 26, 2025
Nice and warm,and bed was comfy
Hayley
Hayley, 1-night trip
6/10 Good
Sep 8, 2025
Visiting Cambridge.
This was a good comfortable hotel. However service was below average. I stayed for 3 nights. No service of room after first night. The next day I specifically rang the hotel during the day twice but got no reply. I left a message specifically asking for the room to be serviced. Still no service the next day. I also requested some ice to take to the room for a drink. None available the first night. Small cup the next night. Smaller cup the next night and then no more when I asked. Considering there is a restaurant on site, seems odd.
Rodney
Rodney, 3-night trip
8/10 Very good
Jun 29, 2025
The staff very lovely. The hotel was clean and quiet despite being near the road. The hotel needs general updating. It was nice to have a garden area but we could not sit out there as there were nettles and the chairs needed cleaning. It would be good to have a breakfast option. The restaurant that was advertised nearby was a bit disappointing if you are looking for a full English type breakfast but got free hot drinks if you mention the hotel!
The hotel is generally fine if you are only there for a day or two. The lovely staff make the hotel.
Joan
Joan, 1-night trip
10/10 Exceptional
Jun 20, 2024
Comfortable rooms and friendly staff.
David
David, 2-night trip
10/10 Exceptional
Oct 19, 2024
A little gem just outside the City Centre.
Would recommend to anyone, as good as any mainstream stay over.
Jason
Jason, 1-night trip
8/10 Very good
Jun 1, 2024
Good place to stay for the price
Peter
Peter, 1-night trip
10/10 Exceptional
Apr 26, 2024
Perfect room and area for our stay
Gail
Gail, 1-night trip
8/10 Very good
Nov 10, 2024
Friendly staff with a nice homely feel
Steven
Steven, 1-night trip
4/10 Fair
Jul 15, 2025
Not recommended
No AC, bed very hard, place a bit run-down, no staff there a lot of the time. Shower was broken so had to use the one next door in a room that had not been cleaned yet. No secure place to leave luggage after checkout. Staff were pleasant and friendly and tried to be helpful with the shower situation.
Verified traveler
1-night trip
6/10 Good
Apr 30, 2025
Quaint place, needs a bit of TLC though. The staff were very friendly and attentive and we appreciated the short cancellation period during these turbulent times. Everything was clean but the rooms could definitely do with some freshening up.
James
James, 1-night trip
8/10 Very good
Nov 2, 2024
A good hotel to stay
Friendly and the responsible stuff and with a restaurant offering Chinese food.