Novotel Melbourne on Collins

4.5 star property
Family-friendly hotel with indoor pool, connected to a shopping center, near Collins Street

Choose dates to view prices

Photo gallery for Novotel Melbourne on Collins

Experience the sleek, modern architecture of this hotel, featuring a curved facade and large windows.
Creator video
Enjoy a drink at the bar, where a variety of bottles and glasses are neatly arranged.
Relax by the pool surrounded by comfortable lounge chairs and framed artwork.
Relax in a serene space with a large bed, sofa, and armchair, surrounded by a beautiful abstract painting.
In the heart of Melbourne, Novotel Melbourne on Collins offers a welcoming retreat. Enjoy local cuisine at Lane Restaurant, take a dip in the indoor pool or explore the shopping mall on site. With dry cleaning/laundry services and car rentals available, this family-friendly hotel is ideal for those who want to stay connected with high-speed WiFi.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Connecting rooms available
  • Parking available

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • Fitness center
  • Valet parking
  • 24-hour room service
  • Coffee shop/cafe
  • 24-hour business center
  • Conference center
  • Business center
  • 5 meeting rooms

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
The current price is CNY868
CNY955 total
includes taxes & fees
Sep 7 - Sep 8

Room options

Available filters for rooms
Showing 8 of 8 rooms

Family Suite, Multiple Beds

8.6 out of 10
Excellent
(16 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Separate bedroom
Sofa bed - double
  • 49 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

Standard Room, 1 Queen Bed

8.2 out of 10
Very good
(30 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Down duvet
Separate bedroom
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 King Bed with Sofa bed (Spa Room)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Down duvet
Separate bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(34 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Heating
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed

8.4 out of 10
Very good
(17 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Separate bedroom
Down duvet
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Accessible Room, 1 King Bed

8.8 out of 10
Excellent
(9 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Down duvet
Separate bedroom
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Twin Beds

8.4 out of 10
Very good
(6 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Down duvet
Separate bedroom
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

Deluxe Double Room, 2 Double Beds

7.8 out of 10
Good
(39 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Down duvet
Separate bedroom
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
270 Collins Street, Melbourne, VIC, 3000

What's nearby

  • Collins Street - 1 min walk - 0.0 km
  • Bourke Street Mall - 2 min walk - 0.2 km
  • Melbourne Central - 7 min walk - 0.6 km
  • Crown Casino - 15 min walk - 1.3 km
  • Marvel Stadium - 19 min walk - 1.6 km

Getting around

  • Melbourne, VIC (MEB-Essendon) - 25 min drive
  • Melbourne Airport (MEL) - 30 min drive
  • Avalon Airport (AVV) - 49 min drive
  • Flinders Street Station - 6 min walk
  • Southern Cross Station - 15 min walk
  • Spotswood Station - 19 min drive
  • Melbourne Central Station - 10 min walk
  • Parliament Station - 13 min walk
  • Flagstaff Station - 15 min walk

Restaurants

  • ‪Brunetti - ‬2 min walk
  • ‪Betty's Burgers - ‬2 min walk
  • ‪Centre Place - ‬2 min walk
  • ‪Bench Coffee Co. - ‬2 min walk
  • ‪Haigh's Chocolates - ‬2 min walk

About this property

Novotel Melbourne on Collins

Novotel Melbourne on Collins offers a fantastic location, putting you just a 5-minute walk from Collins Street and Bourke Street Mall. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Lane Restaurant, which serves local cuisine and is open for breakfast, lunch, and dinner. A fitness center and a bar/lounge are other highlights. Fellow travelers say great things about the pool and helpful staff. Public transportation is just a short walk: Melbourne Central Station is 10 minutes and Parliament Station is 13 minutes.

Languages

Afrikaans, Chinese (Mandarin), English, French, German, Japanese, Korean, Portuguese, Spanish

At a glance

DONE

Hotel size

    • 380 rooms
    • Arranged over 9 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • The property charges 1.4 percent for credit card payments
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (15 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas (5-device limit)
    • Free WiFi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices); 5-device limit)
LOCAL_PARKING

Parking

    • Covered onsite valet parking (AUD 64 per day)
    • Offsite parking within 2953 ft (AUD 42 per day)
DONE

Other information

    • Smoke-free property
    • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:00 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Grocery/convenience store
  • Children's menu

What to do

  • Shopping
  • Bicycle rentals nearby

Working away

  • 24-hour business center
  • 5 meeting rooms
  • Computer station
  • Conference center (7018 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1992
  • ATM/banking
  • Safe-deposit box at front desk
  • Fitness center
  • An indoor pool
  • Shopping mall on site
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Elevator
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant

Room amenities

Be entertained

  • 32-inch LCD TV
  • Satellite TV channels
  • Pay movies

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 500+ Mbps (good for 6+ people or 10+ devices) and 5-device limit)
  • Phone
  • Desk chair

Food and drink

  • Mini-fridge

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Dining

Lane Restaurant - This restaurant specializes in local cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Lane Cafe and Bar - This café serves breakfast, brunch, and lunch. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Refundable deposits

  • Deposit: AUD 100 per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately AUD 39 to 39 for adults, and AUD 0 to 39 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 1.4 percent

Renovations and closures

The following facilities or services will be unavailable from August 12 2025 to September 19 2025 (dates subject to change):
  • Swimming pool

Children & extra beds

  • Rollaway beds are available for AUD 80 per day

Parking

  • Covered valet parking costs AUD 64 per day
  • Parking is available nearby and costs AUD 42 per day (2953 ft away)

Pool, spa, & gym (if applicable)

  • Pool access available from 6 AM to 10 PM

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Melbourne Collins
Melbourne Novotel
Melbourne Novotel Collins
Novotel Collins
Novotel Collins Hotel
Novotel Collins Hotel Melbourne
Novotel Collins Melbourne
Novotel Melbourne
Novotel Melbourne Collins
Accor Melbourne On Collins
Novotel Melbourne On Collins Hotel Melbourne
Novotel Melbourne Collins Hotel
Novotel Melbourne on Collins Hotel
Novotel Melbourne on Collins Melbourne
Novotel Melbourne on Collins Hotel Melbourne

Frequently asked questions

Does Novotel Melbourne on Collins offer free cancellation for a full refund?

Yes, Novotel Melbourne on Collins does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Novotel Melbourne on Collins?

Yes, there's an indoor pool. Guests have pool access from 6 AM to 10 PM. The pool will be unavailable from August 12 2025 to September 19 2025 (dates subject to change).

Are pets allowed at Novotel Melbourne on Collins?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Novotel Melbourne on Collins?

Yes. Valet parking costs AUD 64 per day.

What are the check-in and check-out times at Novotel Melbourne on Collins?

Check-in start time: 2:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.

Is there an onsite casino at Novotel Melbourne on Collins?

No, this hotel doesn't have a casino, but Crown Casino (17-min walk) is nearby.

What is there to do at Novotel Melbourne on Collins and nearby?

Have fun during the warmer months with activities nearby such as cycling. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a fitness center.

Are there restaurants at or near Novotel Melbourne on Collins?

Yes, Lane Restaurant offers local cuisine.

What's the area around Novotel Melbourne on Collins like?

Novotel Melbourne on Collins is in Melbourne Central Business District, a short 6-minute walk from Flinders Street Station and 8 minutes' walk from Melbourne Central. Travelers say the area is walkable and good for shopping.

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Novotel Melbourne on Collins Reviews

Reviews

8.4

Very Good

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Popular mentions

Location
Room
Service staff
Breakfast
Cities
Elevator
Restaurant
Lobby
Store
Bed

What guests liked

  • The pool was a highlight, with many guests praising its quality, convenience, and amenities such as a spa. (11 reviews)
  • Breakfast was excellent with a great variety of options and delicious food. (16 reviews)
  • The on-site restaurant offered good food options and the nearby location provided plenty of dining choices within walking distance. (5 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

8/10 Good

Good location and friendly staff
John, 2-night trip

10/10 Excellent

Great location, large room. Will stay again!
Chris, 4-night trip

10/10 Excellent

Using a hotel for its basic amenities makes the Novotel a great value for money property. My partner and I were especially impressed with the bathroom facilities and the cleanliness of the room. I will definitely consider this hotel for my next stay in Melbourne.
Adam John Edward, 9-night trip

10/10 Excellent

Great position. Rooms comfy, everything to expect Would easily stay here again
Wendy, 2-night trip

8/10 Good

Centrally located easy to get around
Michelle, 3-night trip

8/10 Good

We have stayed here a couple of times now and really can’t fault it. Location is fantastic, central to all and easy walking to theatres, shopping and eating. If catching train to Flinders Street a short 5 minute walk. Staff are helpful, amenities great, breakfast magnificent and bar a great place to wind down.
Angelo, 1-night trip

10/10 Excellent

It was a great stay except for the last night when there was no hot water in the showers.
Roosevelt T de Asis, 4-night trip

10/10 Excellent

I like the position of the hotel, staff, amenities and the room was excellent
mark, 1-night trip

10/10 Excellent

Great location. The hotel was right in the city, on Collins Street. The beddings were comfortable. Family room was a good size for my fsmily of 4.
Monica, 2-night trip

10/10 Excellent

Breakfast was amazing
Jade, 2-night trip

10/10 Excellent

Convenient location. Staff was very nice. We stored our luggage at the concierge after check out but came back a couple of times to repack the stuff. But the staff had no complaints and greeted us every time with smiles. Love their services.
Kamting, 1-night trip

10/10 Excellent

Best location, comfy & clean

Wonderful friendly and helpful staff, clean and comfortable room and facilities. Perfect location for shopping, tourist attractions and dining. Will definitely stay again!
Jane, 2-night trip

6/10 Okay

Convenient location, dated hotel.
claire, 1-night trip

10/10 Excellent

Good location
Jie, 4-night trip

8/10 Good

We had a great time
Chandima, 1-night trip

8/10 Good

The main view inside is a construction site, the hotel is busy and a bit noisy at times. A $100.00 deposit instead of just a 1.00 validation of the credit card feels excessive. Amenities I room very basic.
View from reception
Ernesto, 2-night trip

10/10 Excellent

Helpful staff, great location
Alison, 3-night trip

10/10 Excellent

Great Hotel

Great hotel, good pool amd friendly staff
Felice, 1-night trip

8/10 Good

Location is perfect
Domenic, 2-night trip

10/10 Excellent

great property, top location, fast lift, friendly staff, great breakfast buffet.
Michael, 6-night trip

10/10 Excellent

Great location.

Great location, friendly staff comfortable rooms.
Simone, 2-night trip

4/10 Poor

Location
Jie, 5-night trip

8/10 Good

Great stay!
Megan, 6-night trip

10/10 Excellent

It was a comfortable stay. Great facilities including the under cover (part indoor) pool. Many bar and dining options withing walking distance. We will definitely return.
Johnny, 2-night trip

4/10 Poor

Ony good thing about this hotel location and housekeepers was really nice. But hotel was not clean at all
Umit, 3-night trip