I stayed in a handicap accessible room and was given a broken TV. I believe that due to my disability they didn't care. I reported the TV broken and was asked if I wanted to move room and it was too much for me to do after a long travel for business so they told me someone would come the next day to swap it out. Nobody ever came. Whats the reason for a $100 accidental hold if clearly the last person did not pay to replace the TV, I was hurt by being lied to about the TV. This ruined my experience at this Holiday Inn which I usually love staying at.
Aasha
Aasha,3 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2026 年 1 月 12 日
Markeya
Markeya,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 1 月 8 日
Joshua
Joshua,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 11 月 19 日
Demetrius
Demetrius,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 9 日
Hotel was very clean and quiet will stay again
Angie
Angie,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 11 月 8 日
Nicole
Nicole,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 8 日
Everything was exe
Alija
Alija,4 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 11 月 7 日
Room was spotless and staff was amazing!
Elizabeth
Elizabeth,2 晚行程
Expedia真实住客点评
8/10 很好
2025 年 11 月 7 日
Reasonably priced. Clean but basic. Good breakfast. Good check-in. Booked in advance - had requested away from elevator and quiet room - but room was first room next to elevator and facing busy street (instead of quiet back of bldg street). Too bad, otherwise all would be perfect.
Michael
Michael,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 11 月 5 日
Great stay:) very friendly staff
Octavia
Octavia,2 晚商务旅行
Expedia真实住客点评
10/10 绝佳
2025 年 10 月 26 日
Gary
Gary,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 10 月 26 日
Staff were amazing!
David
David,1 晚结伴旅行
Expedia真实住客点评
2/10 很差
2025 年 10 月 25 日
The housekeeping staff were loud and rude yelling outside of guest room as soon as they got on shift in the morning. They proceeded to bang on the doors, yelling housekeeping to get in. Also, if you do not remove your do not disturb sign on the door before 9 AM your room does not get cleaned the managers on staff as well as the general manager did not accommodate complaints and they basically negated the complaints I had to clean my own room and go down and get towel so I would be able to shower in the morning as the phone in the room did not work corporate officers were less than helpful as well. They wanted to give me points on a future stay I will never stay at a Holiday Inn property again after this this is the abridged version as I did not want to go on and on.
Michele
Michele,3 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 10 月 24 日
Great breakfast!
Kristine
Kristine,2 晚浪漫旅行
Expedia真实住客点评
2/10 很差
2025 年 10 月 21 日
The customer service was horrible. We called ahead to advise of a late check in and we were assured someone would be there. We knocked, called etc.. for 20 mins until a guest staying there let us in. The staff member then came to the front desk and when we told him how long we had been there - he acted like he couldn't care less. He said - we turn the ringer off in the back office because its loud. We had been travelling all day and were exhausted and it was almost midnight when we arrived. Simple customer service training could have helped in this scenario - but there was no recognition at all that this was bad customer service, let alone unsafe to be locked out of a hotel close to midnight. When we finally got to the room - that itself was a disappointment. But definitely not something to complain about if we weren't already upset. The tub had multiple hairs all over it. The bathroom was so small that you can barely fit on the toilet. The fan in the bathroom felt like we were listening to a plane taking off. The window drafty and let in loads of street noise. The door has lots of space underneath so there is constant light coming in from the hallway. There was literally nothing nice at all about this hotel.
Christine
Christine,2 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 10 月 21 日
Douglas
Douglas,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 10 月 20 日
Gloria
Gloria,3 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 10 月 20 日
Joseph
Joseph,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 20 日
Amy
Amy,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 10 月 19 日
Easy access, clean, good breakfast options. Absolutely no water pressure, and water would turn freezing after 3 minutes in the shower.