We had a late check in because of our flight being delayed a few times. So we were put in a long room right by the elevator. When I asked to change they let me the only problem was the other rooms they had available the air conditioning didn’t work and the rooms were so tiny you could barely walk around. So unfortunately we had to go back to the room by the elevator. It honestly wasn’t as loud or disruptive as I thought it would be. We asked for a late check out day of like we were told was policy and we were still disturbed at 1030am by housekeeping. Not cool. Otherwise the staff was very nice and helpful. The bed was comfortable and the location was perfect.
Sara
Sara,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 10 日
Jennefer
Jennefer,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 10 日
Christopher
Christopher,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 10 日
Eddie
Eddie,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 10 日
Very comfortable and peaceful place to rewind and relax.
asim
asim,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 9 日
Kevin
Kevin,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 6 日
Kedrick
Kedrick,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 5 日
Benjamin
Benjamin,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 4 日
Nice hotel.
Enjoyed my stay. Right next to pavilions and 16th street.
melissa
melissa,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 3 日
Al
Al,4 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 30 日
Unn-Doris
Unn-Doris,6 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 30 日
Kevin
Kevin,3 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 28 日
We were there for a competition weekend at the convention center so proximity wise, Sonesta was great! Convenient location, easy parking, restaurant/menu - great! All staff interactions were lovely all weekend.
Room walls are thin. We heard every conversation our room neighbors had AND heard every time someone left/entered their room on our floor (doors closing). We actually had to switch rooms (mid-stay) because the walls were so thin and we heard our next door neighbors when they came back to their room after a late night out.
After switching rooms (kind of a pain) our new room's bathroom wasn't cleaned upon check in. There was copious amounts of hair in our shower that wasn't ours. I notified staff and front desk and housekeeping were lovely. That said, we were inconvenienced twice during our stay and our stay was not cheap! I would have expected (at a minimum) a free night of parking.
Good location and VERY kind staff ... the rest ... meh.
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 4 月 27 日
Connor
Connor,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 26 日
Amanda
Amanda,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 15 日
Customer Service
Nick V. at the front desk was very helpful
Alex
Alex,1 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 13 日
jan oddvar
jan oddvar,4 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 11 日
Sidney
Sidney,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 7 日
Seniors staying Mike
Mike
Mike,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 5 日
No pool
I wasn’t really happy with my stay because I specifically booked this hotel because it says it has a pool. No where on the description did it say the pool was closed. When I arrived I asked about the pool and they said they didn’t have one available. The weather was around 65 degrees that day and my dad and I were looking forward to get into the pool. I was just in Austin Texas and the pools were open. The front desk told me it was not the season for pools, which was absurd because we’re in April (I visited at the end of march) and it was 60 degrees outside.
Estephany
Estephany,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 24 日
Nice hotel with minor issues
The hotel is in a good location And appears very clean and has the typical downtown hotel amenities.
The staff was very friendly. I only have two issues: pillows were too soft and thin so my back and neck are sore.
The second issue was a light that kept turning on on its own throughout the night and waking me up. The hotel did fix it right away and comped the first night so they did the right thing.