Location was central to US passport center, UCLA, west LA and Santa Monica / beach. All within 15-20 minutes or less driving time.
Room was super clean, decent size, and conveniently located across the street from 7-11 for snacks and drinks as well as some fast and casual dining nearby within walking distance. Room contained a fridge and safe.
Lobby saff were friendly but not warm or super friendly so I get some of the comments but always accommodating as needed like getting extra towels.
House keepers however were very warm, super friendly, accommodating.
Last, while not a bother to me, noise outside, above and next door were louder than expected, however, they do provide ear plugs in the room.