Im not even sure where to start, I stay at choice hotels alot, especially Quality Inn and I can say this is the worst experience ever. although the staff was friendly enough there were alot of things that made the stay less then pleasant. For starters the room was dirty and in need of repairs, the Heat/ AC did not work. Also the maintenace staff did not properly identify himself or have a uniform or name tag to show who he was and when he came to inquire about the broken unit, My 18 yo daugther was alone in the room while we were at breakfast and would not let him in as he looked sketchy with a hoody with the hood up, no uniform and did not identify himelf as maintence only mentioned that he was inquiring about a broken unit. The 1 and only time housekeeping came in to service our room, they only changed the trash bags and put out new towels, did not make beds, change them, or clean anything. after our 9 day stay the room was even worse without at least everyother day housekeeping.
as far as the room, the pillows were so flat and in need of replacement, not full and robust like most places, these clearly needed to be trashed. It was hot since the AC or fan was not working, 1st night we checked in room looked unclean, but after a 13 hour drive I just needed to crash. There were roaches in the room as well.. We killed 3, front desk called at 6 am on one morning and woke me to ask if I had called which I had not! I mean do you randomly call roms to ask?
Tried to upload photos