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NH Ciudad de Santiago

4.5 star property
Luxury hotel with restaurant, near Costanera Center

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Photo gallery for NH Ciudad de Santiago

Spa
1 bedroom, premium bedding, minibar, in-room safe
Lobby
Standard Room (New Style) | 1 bedroom, premium bedding, minibar, in-room safe
Daily buffet breakfast for a fee
When you stay at NH Ciudad de Santiago, you'll be just a 5-minute drive from Costanera Center and Medical Center Hospital Worker. After getting a workout at the fitness center, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. This luxurious hotel is also within a short drive of Palacio de la Moneda and Parque Arauco Mall. Fellow travelers love the helpful staff. The property is just a short walk to public transportation: Salvador Station is 4 minutes and Baquedano Station is 10 minutes.
VIP Access

Reviews

8.4 out of 10
Very good

Popular amenities

  • Airport transfer
  • Bar
  • Pet friendly
  • Parking available
  • Non-smoking
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Fitness center
  • Self parking
  • 24-hour room service
  • 24-hour business center
  • Conference center
  • Business center
  • 5 meeting rooms
  • Airport shuttle
  • Area shuttle

Feel at home (6)

  • Free cribs/infant beds
  • Private bathroom
  • Separate bedroom
  • Living room
  • Television
  • Daily housekeeping
The current price is CNY663
CNY663 total
Sep 7 - Sep 8

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room (New Style)

1 bedroom, premium bedding, minibar, in-room safe

Standard Room (New Style)

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LED TV
Pillow menu
Premium bedding
Blackout drapes/curtains
Separate bedroom
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Extra Bed 2 Adults + 1 Child)

1 bedroom, premium bedding, minibar, in-room safe

Suite (Extra Bed 2 Adults + 1 Child)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LED TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
Premium bedding
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite (Extra Bed 3 Adults)

1 bedroom, premium bedding, minibar, in-room safe

Suite (Extra Bed 3 Adults)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LED TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
Premium bedding
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Quadruple Room

Family Quadruple Room | 1 bedroom, premium bedding, minibar, in-room safe

Family Quadruple Room

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LED TV
Pillow menu
Premium bedding
Blackout drapes/curtains
Separate bedroom
  • 50 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds OR 4 Twin Beds

View all photos for Suite

1 bedroom, premium bedding, minibar, in-room safe

Suite

8.8 out of 10
Excellent
(25 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LED TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
Premium bedding
  • 50 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

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Interior detail

Ola Santiago Providencia, Tapestry Collection by Hilton

  • Pool
  • Airport transfer
  • Free parking
  • Free WiFi
9.2 out of 10, Wonderful, 589 reviews
The price is CNY812
CNY812 total
Aug 24 - Aug 25
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About the neighborhood

Map
Avda. Condell, 40, Santiago, Region Metropolitana, 11100

What's nearby

  • Medical Center Hospital Worker - 13 min walk - 1.2 km
  • Santa Lucia Hill - 18 min walk - 1.6 km
  • Costanera Center - 3 min drive - 3.1 km
  • Plaza de Armas - 3 min drive - 2.7 km
  • San Cristobal Hill - 5 min drive - 1.3 km

Getting around

  • Santiago Intl. Airport (SCL) - 23 min drive
  • Parque Almagro Station - 4 min drive
  • Matta Station - 5 min drive
  • Hospitales Station - 6 min drive
  • Salvador Station - 4 min walk
  • Baquedano Station - 10 min walk
  • Bustamante Park Station - 14 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Shopping center shuttle (surcharge)

Restaurants

  • ‪Leboletó Café - ‬5 min walk
  • ‪Olan - ‬2 min walk
  • ‪Casino IBM - ‬4 min walk
  • ‪Bella Calabria - ‬2 min walk
  • ‪Café Real Madrid - ‬4 min walk

About this property

NH Ciudad de Santiago

When you stay at NH Ciudad de Santiago, you'll be just a 5-minute drive from Costanera Center and Medical Center Hospital Worker. After getting a workout at the fitness center, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. This luxurious hotel is also within a short drive of Palacio de la Moneda and Parque Arauco Mall. Fellow travelers love the helpful staff. The property is just a short walk to public transportation: Salvador Station is 4 minutes and Baquedano Station is 10 minutes.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 122 rooms
    • Arranged over 14 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (dogs and cats only, 2 total, up to 55 lbs per pet)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (USD 15 per day)
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Offsite

    • Area shuttle within 100 km*
    • Shopping center shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Working away

  • 24-hour business center
  • 5 meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Television in common areas
  • Fitness center
  • At least 80% of food locally-sourced
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Water dispenser
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Elevator

Room amenities

Be entertained

  • 42-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Separate living room

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Reusable coffee/tea filters

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Water-efficient showers only

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 15 to 36 per person
  • Airport shuttle service is offered for an extra charge of USD 42 per vehicle (one-way)
  • Area shuttle and shopping center shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 40.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 25 per accommodation, per night

Parking

  • Self parking costs USD 15 per day

Pool, spa, & gym (if applicable)

  • Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Guests planning to check in with a pet must provide the pet's health certificate at check-in.

Also known as

Nh Ciudad Santiago
Nh Ciudad Santiago Hotel
Nh Ciudad De Santiago Hotel Santiago
Nh Hotel Santiago
Nh Hotels Santiago
NH Ciudad de Santiago Hotel
NH Ciudad de Santiago Santiago
NH Ciudad de Santiago Hotel Santiago

Frequently asked questions

Does NH Ciudad de Santiago offer free cancellation for a full refund?

Yes, NH Ciudad de Santiago does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at NH Ciudad de Santiago?

Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 55 lbs per pet. There's a charge of USD 25 per accommodation, per night. Service animals are exempt from fees.

Is parking offered on site at NH Ciudad de Santiago?

Yes. Self parking costs USD 15 per day.

Is airport shuttle service offered by NH Ciudad de Santiago?

Yes, an airport shuttle is available. The charge is USD 42 per vehicle one-way.

What are the check-in and check-out times at NH Ciudad de Santiago?

Check-in start time: 3 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).

What is there to do at NH Ciudad de Santiago and nearby?

Maintain your daily exercise routine at the gym.

Are there restaurants at or near NH Ciudad de Santiago?

Yes, there's an onsite restaurant.

What's the area around NH Ciudad de Santiago like?

NH Ciudad de Santiago is in Providencia, a short 4-minute walk from Salvador Station and 11 minutes' walk from Patio Bellavista.

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NH Ciudad de Santiago Reviews

Reviews

8.4

Very Good

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Service staff
Room
Location
Subway
Breakfast

What guests liked

  • Breakfast was great with many choices and the food was very good. (9 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

NH Ciudad is a contemporary hotel with all you'd expect from a chain (in a good way). Breakfasts provided a variety of food (many breads, several different sweet and savory pastries, numerous juices, and scrambled eggs as well as yogurt and cereals). The room was a suite with two beds. It would have been perfect if there was a mirror in the bathroom, and if the thermostat actually worked, but otherwise, we were happy and slept very well every night!
Diane, 3-night trip

8/10 Good

Nice stay
Carlene, 5-night trip

8/10 Good

It was nice clean, and spacious. The breakfast was nice. The beds were comfortable. The shower head was weird and water sprayed outside tub. Would rather have just a walk in shower and one that does spray water all over. Only a 1/4 size glass shower wall.
Amy, 2-night trip

10/10 Excellent

Good hotel in a very good area

Very practical hotel in a very nice area of the city. Good value for money.
Erik, 2-night trip

8/10 Good

The breakfast was great. Lots of choices and the food was very good!
Theresa, 2-night trip

6/10 Okay

Overall is good. But wished they had a bell desk and other amenities.
Paolo, 2-night trip

10/10 Excellent

Highly recommend

1st time in Santiago and from 1st check-in to final departure we were treated with excellent service and were made to feel very welcome. The gentleman who checked us in was very efficient and personable.
James, 1-night trip

10/10 Excellent

Todo excelente
Braulio, 2-night trip

10/10 Excellent

excelent opcion. good price
Jorge, 5-night trip

10/10 Excellent

Spacious! Loved the cleanliness.
Andrea, 4-night trip

10/10 Excellent

Perfect for my needs
Jennifer, 6-night trip

4/10 Poor

Hotel is okay but staff is very rude and quite frankly unkind and play favoritism
Jaffet, 7-night trip

10/10 Excellent

Comfortable. Breakfast is good
Pamela, 1-night trip

10/10 Excellent

Great location!
John, 3-night trip

8/10 Good

Need to improve bathroom hygiene and conditions
Roger, 6-night trip

10/10 Excellent

Very clean and good location
Robert, 1-night trip

10/10 Excellent

Good service, very comfortable and good location, excellent breakfast
Carlos, 4-night trip

10/10 Excellent

The front desk staff were outstanding very helpful with good local information.
Allan, 1-night trip

10/10 Excellent

A really beautiful hotel, right between the cool new district with great restaurants and the older part of the city. A very peaceful and pretty neighborhood but close to the main road to all the other key places in the city!
james, 1-night trip

8/10 Good

Staff was very friendly
Jose, 5-night trip

10/10 Excellent

The staff, food, and room was fantastic. Close to the metro and an overall quality stay. Great Wi-Fi too!
Joseph, 4-night trip

10/10 Excellent

hotel to stay in Santiago

Very friendly and one of the best hotel to stay in Santiago
rensha, 3-night trip

10/10 Excellent

Convenient, clean, helpful staff!
Christopher Kelly, 3-night trip

10/10 Excellent

Room was spacious and comfortable. Staff was very friendly.
MARBELLA, 1-night trip

10/10 Excellent

Nice, friendly and helpful staff. Nice rooms. Good for a repeat stay.
Christiaan, 8-night trip