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Mercure Sao Paulo Pamplona Hotel

4.0 star property
Hotel with outdoor pool, near Oscar Freire Street

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Photo gallery for Mercure Sao Paulo Pamplona Hotel

Welcome to our reception area, featuring a stunning indoor garden view and sleek, modern design.
Relax in a serene space with a large bed, patterned bedspread, and a dark-colored bench at the foot.
Stay fit and active with our fully equipped gym featuring treadmills, weight machines, and a cable machine.
Relax by the rooftop pool with a stunning city view.
Enjoy a sumptuous spread of pastries, fruits, and snacks at our buffet, featuring a stylish display of framed photographs.
Located near Oscar Freire Street, Mercure Sao Paulo Pamplona Hotel offers a tranquil retreat with modern amenities. Enjoy breakfast at Le Jadys Pamplona restaurant, unwind in the sauna or steam room, and take advantage of free in-room WiFi.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Parking available
  • Pet friendly
  • Gym
  • Air conditioning
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Valet parking
  • Room service
  • Terrace
  • 24-hour front desk
  • Garden
  • Water dispenser
  • Living plant wall

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
The current price is CNY583
CNY612 total
includes taxes & fees
Aug 31 - Sep 1

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Room, 3 Twin Beds

Two single beds with white linens and throw pillows, a desk with a telephone and toiletries, and a flat-screen TV.

Superior Room, 3 Twin Beds

Highlights

Air conditioning
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
Rainfall showerhead
  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Room, Multiple Beds

Two beds, a flat-screen TV, and a decorative wall piece adorn this stylish room.

Superior Room, Multiple Beds

Highlights

Air conditioning
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
Rainfall showerhead
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Room, 1 Double Bed, Mobility Accessible

Relax in comfort with a neatly made bed and a cozy seating area by the window.

Superior Room, 1 Double Bed, Mobility Accessible

Highlights

Air conditioning
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Superior Room, 1 Double Bed

Relax in a spacious room with a large bed, flat-screen TV, and comfortable chair.

Privilege, Superior Room, 1 Double Bed

Highlights

Air conditioning
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
Hair dryer
Rainfall showerhead
  • 42 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 King Bed

Relax in a spacious room with a large bed, flat-screen TV, and comfortable chair.

Superior Room, 1 King Bed

8.0 out of 10
Very good
(24 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
Rainfall showerhead
  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room, 2 Twin Beds

Two single beds with matching headboards and footboards, a purple ottoman, and a tufted chair.

Standard Twin Room, 2 Twin Beds

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
  • 42 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
Rua Pamplona 1315 - Jardins, São Paulo, SP, 1405002

What's nearby

  • Oscar Freire Street - 6 min walk - 0.6 km
  • Paulista Avenue - 9 min walk - 0.8 km
  • São Paulo Museum of Art - 11 min walk - 1.0 km
  • Hospital Sírio-Libanês - 17 min walk - 1.5 km
  • Ibirapuera Park - 17 min walk - 1.5 km

Getting around

  • São Paulo (CGH-Congonhas) - 17 min drive
  • São Paulo/Guarulhos Intl. Airport - 41 min drive
  • Fradique Coutinho Station - 5 min drive
  • Sao Paulo Hebraica-Reboucas Station - 7 min drive
  • Sao Paulo Cidade Jardim Station - 7 min drive
  • Trianon-Masp Station - 9 min walk
  • Brigadeiro Station - 18 min walk
  • Oscar Freire Station - 24 min walk

Restaurants

  • ‪Colibri Padaria Artesanal - ‬3 min walk
  • ‪Veridiana - ‬2 min walk
  • ‪Tatini - ‬2 min walk
  • ‪Kamzu Cookie Shop - ‬3 min walk
  • ‪Piaf Bar e Bistrot - ‬3 min walk

About this property

Mercure Sao Paulo Pamplona Hotel

When you stay at Mercure Sao Paulo Pamplona Hotel, you'll be in a great location, within just a 10-minute walk of Paulista Avenue and Oscar Freire Street. Guests can take a dip in the outdoor pool or grab a bite to eat at BOULANGERIE CARIOCA, which serves breakfast, lunch, and dinner. Other highlights at this eco-certified hotel include a fitness center, a terrace, and a garden. Public transportation is close by: Trianon-Masp Station is just 9 minutes by foot.

Languages

English, Portuguese

More about this property

VISIBILITY

At a glance

Hotel size

    • 64 rooms
    • Arranged over 17 floors

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability

Special check-in instructions

    • Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • Parents must have child's birth certificate and photo ID*

Pets

    • Pets allowed (dogs and cats only, 1 total, up to 33 lbs per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Pets must be supervised
    • Food and water bowls and litter boxes available

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))

Parking

    • Secured covered onsite valet parking (BRL 35 per night)
    • Wheelchair-accessible parking on site
    • Height restrictions apply for onsite parking

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Restaurant
  • Room service (late night)
  • Water dispenser

Traveling with children

  • Children stay free (see details)

Working away

  • Meeting room
  • Coworking spaces
  • Conference space (1076 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 1992
  • Garden
  • Terrace
  • Fitness center
  • An outdoor pool
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall
  • Traditional architecture

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 32
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 29
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Handrails in stairways
  • Stairway handrail height (inches): 35
  • Well-lit path to entrance
  • Stair-free path to entrance
ROOM

Room amenities

Be entertained

  • 55-inch Smart TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Electric kettle

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 500+ Mbps (good for 6+ people or 10+ devices))
  • Phone
  • Desk chair

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Mobile key entry
STAR_OUTLINE

Special features

Dining

BOULANGERIE CARIOCA - This restaurant serves breakfast, lunch, and dinner.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
MONETIZATION_ON

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately BRL 70 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • There is a service fee of BRL 5 per night

Children & extra beds

  • Rollaway beds are available for BRL 105.0 per night
  • Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of BRL 100 per pet, per night

Parking

  • Covered valet parking costs BRL 35 per night
  • Parking height restrictions apply

Policies

Only registered guests are allowed in the guestrooms.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Also known as

Hotel Mercure Pamplona Sao Paulo
Mercure Pamplona
Mercure Pamplona Hotel
Mercure Sao Paulo Pamplona
Mercure Sao Paulo Pamplona Hotel
Mercure Sao Paulo Pamplona Brazil
Mercure Sao Paulo Pamplona
Mercure Sao Paulo Pamplona Hotel Hotel
Mercure Sao Paulo Pamplona Hotel São Paulo
Mercure Sao Paulo Pamplona Hotel Hotel São Paulo
HELP_OUTLINE

Frequently asked questions

Does Mercure Sao Paulo Pamplona Hotel offer free cancellation for a full refund?

Yes, Mercure Sao Paulo Pamplona Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Mercure Sao Paulo Pamplona Hotel?

Yes, there's an outdoor pool.

Are pets allowed at Mercure Sao Paulo Pamplona Hotel?

Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 33 lbs per pet. There's a charge of BRL 100 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Mercure Sao Paulo Pamplona Hotel?

Yes. Valet parking costs BRL 35 per night.

What are the check-in and check-out times at Mercure Sao Paulo Pamplona Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.

What is there to do at Mercure Sao Paulo Pamplona Hotel and nearby?

Mercure Sao Paulo Pamplona Hotel has an outdoor pool and a fitness center, as well as a garden.

Are there restaurants at or near Mercure Sao Paulo Pamplona Hotel?

Yes, there's an onsite restaurant, BOULANGERIE CARIOCA.

What's the area around Mercure Sao Paulo Pamplona Hotel like?

Mercure Sao Paulo Pamplona Hotel is a short 9-minute walk from Trianon-Masp Station and 9 minutes' walk from Paulista Avenue.

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Mercure Sao Paulo Pamplona Hotel Reviews

Reviews

8.2

Very Good

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Popular mentions

Room
Location
Service staff
Bed
Breakfast

What guests liked

  • Breakfast offered a variety of hot and cold food options. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

8/10 Good

Good size room and very nice breakfast. Everything worked well, but the hotel is run down and in need of repair.
Matthew, 4-night trip

10/10 Excellent

Good hotel, nice and central

Good hotel, very central and in a nice area. Walking distance to all main tourist attractions and also some nice little local restaurants within quick walking distance
Van, 4-night trip

6/10 Okay

Convenient location at a reasonable price. However, the hotel is old and in need of an upgrade. Rooms are a bit run down.
Matthew, 1-night trip

8/10 Good

Comfortable hotel in nice area.

Very friendly staff, comfortable room with a very comfortable bed, the bathroom was fine but could benefit from renovation. Breakfast was basic but very nice - enough variety of hot and cold food. Good location in safe area.
Jason, 3-night trip

4/10 Poor

The accommodation was satisfactory, but the paint fumes from the restaurant renovation inside were so strong that I felt dizzy after just a few minutes.
siyoung, 6-night trip

10/10 Excellent

the property was in an excellent location. close to the metro and shopping. Very clean. Staff very helpful. Would definitely stay again or recommend anyone to stay there
James Richard, 9-night trip

10/10 Excellent

Great service, beyond compare

The desk manager was very kind and super helpful - many thanks to Vittoria! The room was perfect and location ideal. A very xute pool and delicious buffet that includes jot food. All the staff was excellent in fact.
Robert, 1-night trip

10/10 Excellent

Great location, spacious room, okay breakfast

I was quite happy with my stay at Mercure Pamplona. The room is very spacious and comfortable, the location is excellent - near attractions, metro and good restaurants - and teh condition of the facilities is great. I would only say that hot food options for breakfast are not the best. But this may be a case of preference only. I would be more than happy to stay there again nonetheless.
Giovani, 3-night trip

2/10 Terrible

Terrible! Hotel is being refurbished, and there's noise and dust everywhere! Also I've choose the hotel to use the pool, and guess what? Pool is closed, also gym! Terrible, terrible!
Felipe, 2-night trip

8/10 Good

My stay

My stay overall was solid. There was some miscommunication a couple times with the front desk involving multiple workers depending on the time you caught them. Checking in one of the rooms had a few things not prepared.
6-night trip

6/10 Okay

A bit old and not very clean. I saw some stains on sofa and got flea bite from the pillow on the bed.
Yichen, 3-night trip

10/10 Excellent

Recomendo

Ótima estadia, bem localizada, quartos grandes, bom café da manhã. Apesar do hotel em reforma não incomodou . Sugiro trocar o chuveiro, água fraca. Quero destacar o atendimento da recepção em especial a recepcionista Larissa, muito educada e solicita , procurando sempre atender os hóspedes. Voltaremos .
Selma, 2-night trip

10/10 Excellent

joao, 1-night trip

6/10 Okay

SACID, 6-night trip

10/10 Excellent

Gustavo, 1-night trip

8/10 Good

Muito boa

Muito boa Mas tinha cheiro de esgoto no banheiro
maria clara, 2-night trip

10/10 Excellent

PAULO E P, 1-night trip

10/10 Excellent

Excelente localização

Excelente localização. Quarto amplo e claro ,cama confortavel ,estacionamento prático ,café da manhã gostoso,pet friendly . Peterson muito atencioso e resolveu tudo que pedindo a ele .
Juliano, 2-night trip

8/10 Good

Cátia, 2-night trip

6/10 Okay

The property needs some renovation especially in the bathroom.The food in the restaurant I did not like it.Did dine the first and did never go back for dinning.
Disnarda, 5-night trip

8/10 Good

Ricardo, 2-night trip

10/10 Excellent

Um bom final de semana.

Estadia muito boa, quarto confortável e cama muito grande.
JOAO, 3-night trip

8/10 Good

Péssimo! Antigo e sem conforto

Reservei a melhor categoria disponível, mas o quarto é antigo, cortinas sujas e antigas , precisando ser trocadas. Ainda faltou agua no banheiro e não havia como usar a descarga e o chuveiro. Péssimo! Se este é o melhor quarto, imagino o normal. Mercure caiu muito de qualidade em SP.
1-night trip

10/10 Excellent

JULIANA, 2-night trip

10/10 Excellent

Tudo ótimo!

Foi maravilhosa! Hotel bem localizado com uma vizinhança tranquila, com facilidades para comer e passear, se deslocar com agilidade e segurança. O hotel é bonito e o atendimento bem gentil
DEBORA, 1-night trip