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Hotel Silken Ciudad de Vitoria

4.0 star property
City-center Vitoria-Gasteiz hotel with restaurant

Choose dates to view prices

Located in Lovaina, Hotel Silken Ciudad de Vitoria offers a haven with dry cleaning/laundry services and bike rentals. Enjoy lunch or dinner at the on-site restaurant Vitoria, grab a coffee from the cafe, then unwind in the garden. With high-speed WiFi and helpful staff praised by previous guests.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Electric vehicle charging point
  • Non-smoking
  • 24/7 front desk
  • Air conditioning
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Breakfast available
  • Self parking
  • Room service
  • Coffee shop/cafe
  • Meeting rooms
  • 24-hour front desk
  • Garden
  • Front-desk safe
  • Snack bar/deli
  • Laundry service

Feel at home (6)

  • Television
  • Garden
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
  • Minibar
The current price is CNY541
CNY595 total
includes taxes & fees
Nov 23 - Nov 24

Why we love this property

Taste meets sustainability
The restaurant and cafe serve vegetarian, vegan, and locally-sourced food. This hotel offers a buffet breakfast with organic and vegetarian options.
Cozy sleep experience
Drift off to dreamland with down comforters and blackout drapes. A rainfall shower awaits after waking, with minibar refreshments on hand.

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Club Double Room (Silken Club)

1 bedroom, down comforters, minibar, in-room safe

Club Double Room (Silken Club)

8.8 out of 10
Excellent
(5 reviews)

Highlights

Air conditioning
Flat-screen TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Down duvet
Rainfall showerhead
Hair dryer
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room (extra bed for an adult)

1 bedroom, down comforters, minibar, in-room safe

Standard Room (extra bed for an adult)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Down duvet
Eco-friendly toiletries
Rainfall showerhead
  • 20 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Junior Suite

1 bedroom, down comforters, minibar, in-room safe

Junior Suite

7.6 out of 10
Good
(5 reviews)

Highlights

Air conditioning
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Down duvet
Separate bedroom
Eco-friendly toiletries
Rainfall showerhead
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, down comforters, minibar, in-room safe

Standard Room

9.0 out of 10
Wonderful
(14 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Down duvet
Rainfall showerhead
Hair dryer
  • 20 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, Balcony

1 bedroom, down comforters, minibar, in-room safe

Suite, Balcony

Highlights

Balcony
Air conditioning
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Down duvet
Separate bedroom
Bidet
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room Single Use

1 bedroom, down comforters, minibar, in-room safe

Double Room Single Use

8.0 out of 10
Very good
(4 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Down duvet
Rainfall showerhead
Hair dryer
  • 20 sq m
  • Sleeps 1
  • 2 Twin Beds

View all photos for Club Double Room Single Use (Silken Club)

1 bedroom, down comforters, minibar, in-room safe

Club Double Room Single Use (Silken Club)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Flat-screen TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Down duvet
Rainfall showerhead
Hair dryer
  • 20 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Standard Double Room (extra bed for a child)

1 bedroom, down comforters, minibar, in-room safe

Standard Double Room (extra bed for a child)

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Down duvet
Rainfall showerhead
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room Single Use (Parking Included)

1 bedroom, down comforters, minibar, in-room safe

Double Room Single Use (Parking Included)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Down duvet
Rainfall showerhead
Hair dryer
  • 20 sq m
  • Sleeps 1
  • 2 Large Twin Beds

View all photos for Double Room (Parking Included)

1 bedroom, down comforters, minibar, in-room safe

Double Room (Parking Included)

8.8 out of 10
Excellent
(8 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Down duvet
Rainfall showerhead
Hair dryer
  • 20 sq m
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Suite, Balcony (1 adult)

1 bedroom, down comforters, minibar, in-room safe

Suite, Balcony (1 adult)

Highlights

Balcony
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Down duvet
Bidet
Separate bathtub and shower
  • 40 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed

View all photos for Junior Suite (1 adulto)

1 bedroom, down comforters, minibar, in-room safe

Junior Suite (1 adulto)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Down duvet
Eco-friendly toiletries
Rainfall showerhead
Bathrobes
  • 30 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed

View all photos for Deluxe Room

1 bedroom, down comforters, minibar, in-room safe

Deluxe Room

8.4 out of 10
Very good
(6 reviews)

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Down duvet
Eco-friendly toiletries
Rainfall showerhead
Hair dryer
  • 23 sq m
  • City view
  • Sleeps 2
  • 2 Large Twin Beds OR 1 Queen Bed

View all photos for Deluxe Double Room Single Use

1 bedroom, down comforters, minibar, in-room safe

Deluxe Double Room Single Use

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Down duvet
Eco-friendly toiletries
Rainfall showerhead
Hair dryer
  • Sleeps 1
  • 2 Large Twin Beds OR 1 Queen Bed

Similar properties

Restaurant
Holiday Inn Express Vitoria by IHG
  • Free parking
  • Free WiFi
  • Connecting rooms available
  • Air conditioning
8.6 out of 10, Excellent, 693 reviews
The price is CNY503
CNY553 total
includes taxes & fees
Dec 14 - Dec 15
Holiday Inn Express Vitoria by IHG
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About the neighborhood

Map
Portal De Castilla 8, Vitoria-Gasteiz, Alava, 1008

What's nearby

  • Armory Museum of Alava - 3 min walk - 0.3 km
  • Virgen Blanca Square - 8 min walk - 0.7 km
  • Plaza de Espana - 9 min walk - 0.8 km
  • Mendizorroza Stadium - 12 min walk - 1.1 km
  • Cathedral of Santa Maria de Vitoria - 13 min walk - 1.1 km

Getting around

  • Vitoria (VIT) - 20 min drive
  • Vitoria (VIO-Vitoria-Gasteiz Train Station) - 10 min walk
  • Vitoria-Gasteiz Station - 10 min walk
  • Nanclares-Langraiz Station - 21 min drive

Restaurants

  • ‪Café Boulevard - ‬5 min walk
  • ‪Silken Ciudad de Vitoria - ‬1 min walk
  • ‪Restaurante KoTarro - ‬7 min walk
  • ‪Bar Manai - ‬2 min walk
  • ‪Cervecería Alemana La Cerve - ‬4 min walk

About this property

Hotel Silken Ciudad de Vitoria

Located near a train station, Hotel Silken Ciudad de Vitoria is a great choice for a stay in Vitoria-Gasteiz. Guests looking for a bite to eat can check out Vitoria, which serves lunch and dinner. Other features include a snack bar/deli and a garden. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 149 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: midnight
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (EUR 17 per day)
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10:30 AM
  • Restaurant
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Golfing nearby

Working away

  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Bicycle rentals

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Television in common areas
  • Piano
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Local culture & ecosystem education
  • 100% renewable energy
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Hardwood flooring in room

Room amenities

Be entertained

  • 26-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Rainfall showerhead
  • Shower only
  • Bidet
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Dining

Vitoria - This restaurant serves lunch and dinner. Reservations are required.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 16 per person

Parking

  • Self parking costs EUR 17 per day

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
This property uses a grey water recycling system.
Guests can rest easy knowing there's a smoke detector and a security system on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Eurocard
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Silken Ciudad
Silken Ciudad Hotel
Silken Ciudad Hotel Vitoria
Silken Ciudad Vitoria
Silken Hotel Vitoria Gasteiz
Silken Ciudad Vitoria Hotel Vitoria-Gasteiz
Silken Ciudad Vitoria Hotel
Hotel Silken Ciudad Vitoria Vitoria-Gasteiz
Hotel Silken Ciudad Vitoria
Silken Ciudad de Vitoria
Silken Ciudad De Vitoria
Hotel Silken Ciudad de Vitoria Hotel
Hotel Silken Ciudad de Vitoria Vitoria-Gasteiz
Hotel Silken Ciudad de Vitoria Hotel Vitoria-Gasteiz

Frequently asked questions

Does Hotel Silken Ciudad de Vitoria offer free cancellation for a full refund?

Yes, Hotel Silken Ciudad de Vitoria does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Silken Ciudad de Vitoria?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel Silken Ciudad de Vitoria?

Yes. Self parking costs EUR 17 per day. Electric vehicle charging is available.

What are the check-in and check-out times at Hotel Silken Ciudad de Vitoria?

Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-in and check-out are available.

What is there to do at Hotel Silken Ciudad de Vitoria and nearby?

Hotel Silken Ciudad de Vitoria has a garden.

Are there restaurants at or near Hotel Silken Ciudad de Vitoria?

Yes, there's an onsite restaurant, Vitoria.

What's the area around Hotel Silken Ciudad de Vitoria like?

Hotel Silken Ciudad de Vitoria is in Lovaina, a short 6-minute walk from Armory Museum of Alava and 8 minutes' walk from Virgen Blanca Square.

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Reviews

Hotel Silken Ciudad de Vitoria Reviews

9.0

Wonderful

9.2

Cleanliness

8.8

Location

9.0

Staff & service

8.6

Eco-friendliness

8.8

Property conditions & facilities

What guests liked

  • Parking was easy and plentiful, with many free spaces available near the property. (3 reviews)
  • Breakfast was excellent with good choices at the buffet. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Breakfast
Location
Bathroom
Service staff
Air conditioning
Bed
Old town
Parking

Reviews

10/10 Exceptional

Nice modern hotel near the old town Room was modern and spacious
John, 2-night trip

10/10 Exceptional

It was a very well located property, close to a park and a few minutes walk to the historic downtown. Hotel was nice, clean and with friendly staff.
Alejandra, 1-night trip

8/10 Very good

Great one night stop in Vitoria

Too brief but really enjoyable. Super hotel, amazing value. Why oh why, though, are we asked to check in online before arrival (supposedly to save time and just pick up a key) and then have to repeat everything on arrival??!!
Paul, 1-night trip

10/10 Exceptional

Helpful staff, free upgrade.
David, 2-night trip

8/10 Very good

Close to center with restaurents/tapas bar around
Peter, 4-night trip

8/10 Very good

Hotel poorly sign posted when driving.. excellent food and bar. Pintxos lovely
john, 2-night trip

10/10 Exceptional

It was a beautiful hotel Very clean and comfortable It would be really helpful to be given the address to the parking that is connected to the hotel We parked somewhere else because we couldn’t locate it and it was double the price
Kathleen, 1-night trip

10/10 Exceptional

Excellence in service, cleanliness and appearance
Julio, 1-night trip

8/10 Very good

Personal amable
BIBI, 1-night trip

6/10 Good

Wonderfully helpful staff (Maria & Felipe were great) Unfortunately the rooms are outdated and since they're exterior, the sound proofing is pretty poor. Pretty loud traffic for a Saturday made the experience pretty suboptimal. The only option offered by the hotel was to pay extra for a quieter room. Disappointing experience.
Juan Diego, 1-night trip

10/10 Exceptional

Good location. Poor restaurant.

The hotel was in a good location. The room was good. Coffee machine no tea. Silly cups . Tiny.. no glasses just paper cup in the bathroom. Breakfast was excellent. Good choices at buffet. Evening meal was poor. Very limited menu and poor food quality. The steak was 50% grisle and fat. Very tough.. My pork rib was tiny and very tough and full of tiny bones.
Internal view
Clear tiny cups next to our own mugs.
Lounge area
Lounge area
Anthony, 2-night trip

4/10 Fair

Repeat stay - sadly also likely our last…

Paid to upgrade to junior suite (usually stay in Club room). Arrived very late after long motorway delays in France. Bed / mattress was so hard and uncomfortable. Had it not been so late and had we not been so tired I’d have insisted on changing rooms. On reflection, should have. Awful night sleep. Bed was very old and mattress equally so. Awful condition. Enjoyed breakfast (good service there), but reception / manager totally disinterested when told of the mattress problem. She sadly showed complete disdain when checking out, only interested in charging extra for the car parking. Stayed here three times now. Two good stays. This latest one ruined by a poor night sleep due to old bed and mattress (in the supposedly best rooms available).
Neil, 1-night trip

8/10 Very good

Ok
Bright Sunday, 1-night trip

10/10 Exceptional

Habitación impecable, y personal muy atento. El buffet de desayuno podría incluir más fruta pelada
F Javier, 1-night trip

10/10 Exceptional

..
Antoni, 2-night trip

8/10 Very good

Desayuno bueno, confortable, parking disponible y muy bien situado para visitar la ciudad
Jose, 1-night trip

8/10 Very good

Chambre propre, petit déjeuner impeccable mais tres mauvais accueil le 1er jour
Aurele, 1-night trip

8/10 Very good

La televisión de la habitación es antigua. Los colchones son viejos.
MIGUEL, 3-night trip

10/10 Exceptional

Servicio y relación costo/calidad muy bueno. Box Lunch muy completo en caso de salida temprano. Solamente es importantetambiém hacer limpieza debajo de las camas, ya que tenia mucho polvo debajo, como si no consideran estas areas para limpieza.
clemente, 3-night trip

10/10 Exceptional

Le séjour c'est bien déroulé
Guichard, 2-night trip

8/10 Very good

Etape Espagne

Très satisfaits, mais regrettons de ne pas avoir eu de parking sur place malgré notre réservation.
MICHEL, 1-night trip

10/10 Exceptional

Centrally placed. Easy to get to all amazing places in city
Vicki, 3-night trip

10/10 Exceptional

Un cadre tres agréable avec une belle architecture
PASCAL, 1-night trip

10/10 Exceptional

Gran hotel en el centro

Bonito hotel y muy centrico
Mikeldi, 2-night trip

8/10 Very good

Dommage qu’il n’y ait personne parlant français dans cet hôtel, qui a pourtant 4*, si ce n’est les femmes de ménage …. Refus de réservation du dîner du soir à 20h30, restaurant complet ??? Celui ci est resté vide jusqu’à 22h, heure à laquelle un groupe est arrivé ne remplissant que la moitié du restaurant. Travaux sur la chaussée très bruyant dès tôt le matin (nuisance sonore).
patrick, 1-night trip