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Hotel Silken Ciudad de Vitoria

4.0 star property
City-center Vitoria-Gasteiz hotel with restaurant

Choose dates to view prices

Located in Lovaina, Hotel Silken Ciudad de Vitoria offers a haven with dry cleaning/laundry services and bike rentals. Enjoy lunch or dinner at the on-site restaurant Vitoria, grab a coffee from the cafe, then unwind in the garden. With high-speed WiFi and helpful staff praised by previous guests.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry facilities
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Breakfast available
  • Self parking
  • Room service
  • Coffee shop/cafe
  • Meeting rooms
  • 24-hour front desk
  • Garden
  • Front-desk safe
  • Snack bar/deli
  • Laundry service

Feel at home (6)

  • Television
  • Garden
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
  • Elevator
The current price is CNY495
CNY545 total
includes taxes & fees
May 24 - May 25

Why we love this property

Taste meets sustainability
The restaurant and cafe serve vegetarian, vegan, and locally-sourced food. This hotel offers a buffet breakfast with organic and vegetarian options.
Cozy sleep experience
Drift off to dreamland with down comforters and blackout drapes. A rainfall shower awaits after waking, with minibar refreshments on hand.

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Club Double Room (Silken Club)

Down comforters, minibar, in-room safe, desk

Club Double Room (Silken Club)

9.0 out of 10
Wonderful
(7 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room (extra bed for an adult)

Down comforters, minibar, in-room safe, desk

Standard Room (extra bed for an adult)

9.0 out of 10
Wonderful
(2 reviews)
  • 20 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Junior Suite

Down comforters, minibar, in-room safe, desk

Junior Suite

8.0 out of 10
Very good
(6 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Down comforters, minibar, in-room safe, desk

Standard Room

9.0 out of 10
Wonderful
(17 reviews)
  • 20 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, Balcony

Down comforters, minibar, in-room safe, desk

Suite, Balcony

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room Single Use

Down comforters, minibar, in-room safe, desk

Double Room Single Use

8.0 out of 10
Very good
(4 reviews)
  • 20 sq m
  • Sleeps 1
  • 2 Twin Beds

View all photos for Club Double Room Single Use (Silken Club)

Down comforters, minibar, in-room safe, desk

Club Double Room Single Use (Silken Club)

8.4 out of 10
Very good
(5 reviews)
  • 20 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Standard Double Room (extra bed for a child)

A hotel room with two beds, a desk with a chair, a lamp, and a view of the outside through curtains.

Standard Double Room (extra bed for a child)

7.4 out of 10
Good
(3 reviews)
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room Single Use (Parking Included)

Down comforters, minibar, in-room safe, desk

Double Room Single Use (Parking Included)

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • Sleeps 1
  • 2 Large Twin Beds

View all photos for Double Room (Parking Included)

Down comforters, minibar, in-room safe, desk

Double Room (Parking Included)

9.0 out of 10
Wonderful
(10 reviews)
  • 20 sq m
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Suite, Balcony (1 adult)

Down comforters, minibar, in-room safe, desk

Suite, Balcony (1 adult)

  • 40 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed

View all photos for Junior Suite (1 adulto)

Down comforters, minibar, in-room safe, desk

Junior Suite (1 adulto)

  • 30 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed

View all photos for Deluxe Room

Down comforters, minibar, in-room safe, desk

Deluxe Room

8.4 out of 10
Very good
(6 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds OR 1 Queen Bed

View all photos for Deluxe Double Room Single Use

Down comforters, minibar, in-room safe, desk

Deluxe Double Room Single Use

  • 1 bedroom
  • Sleeps 1
  • 2 Large Twin Beds OR 1 Queen Bed

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The price is CNY612
CNY673 total
includes taxes & fees
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About the neighborhood

Map
Portal De Castilla 8, Vitoria-Gasteiz, Alava, 1008

What's nearby

  • Armory Museum of Alava - 5 min walk - 0.4 km
  • Virgen Blanca Square - 8 min walk - 0.7 km
  • Plaza de Espana - 9 min walk - 0.8 km
  • University of the Basque Country - 10 min walk - 0.8 km
  • Mendizorroza Stadium - 14 min walk - 1.2 km

Getting around

  • Vitoria (VIT) - 23 min drive
  • Vitoria (VIO-Vitoria-Gasteiz Train Station) - 10 min walk
  • Vitoria-Gasteiz Station - 10 min walk
  • Nanclares-Langraiz Station - 19 min drive

Restaurants

  • ‪Café Boulevard - ‬5 min walk
  • ‪Sidrería Sagartoki - ‬6 min walk
  • ‪Restaurante KoTarro - ‬6 min walk
  • ‪Cafetería E'Jazz - ‬7 min walk
  • ‪Cafetería Lovaina - ‬5 min walk

About this property

Hotel Silken Ciudad de Vitoria

  • Located near a train station, Hotel Silken Ciudad de Vitoria is a great choice for a stay in Vitoria-Gasteiz. Guests looking for a bite to eat can check out Vitoria, which serves lunch and dinner. Other features include a snack bar/deli and a garden. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 149 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: midnight
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Covered onsite self parking (EUR 17 per day)
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10:30 AM
  • Restaurant
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Golfing nearby

Working away

  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Bicycle rentals

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Television in common areas
  • Piano
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Local culture & ecosystem education
  • 100% renewable energy
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Elevator
  • Hardwood flooring in room

Room amenities

Be entertained

  • 26-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Rainfall showerhead
  • Shower only
  • Bidet
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Dining

Vitoria - This restaurant serves lunch and dinner. Reservations are required.

Awards and affiliations

Eco-Certified Property
This property participates in Ecostars, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 16 per person

Parking

  • Covered self parking costs EUR 17 per day

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property uses a grey water recycling system.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Silken Ciudad
Silken Ciudad Hotel
Silken Ciudad Hotel Vitoria
Silken Ciudad Vitoria
Silken Hotel Vitoria Gasteiz
Silken Ciudad Vitoria Hotel Vitoria-Gasteiz
Silken Ciudad Vitoria Hotel
Hotel Silken Ciudad Vitoria Vitoria-Gasteiz
Hotel Silken Ciudad Vitoria
Silken Ciudad de Vitoria
Silken Ciudad De Vitoria
Hotel Silken Ciudad de Vitoria Hotel
Hotel Silken Ciudad de Vitoria Vitoria-Gasteiz
Hotel Silken Ciudad de Vitoria Hotel Vitoria-Gasteiz

Frequently asked questions

Does Hotel Silken Ciudad de Vitoria offer free cancellation for a full refund?

Yes, Hotel Silken Ciudad de Vitoria does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Silken Ciudad de Vitoria?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel Silken Ciudad de Vitoria?

Yes. Self parking costs EUR 17 per day. Electric vehicle charging is available.

What are the check-in and check-out times at Hotel Silken Ciudad de Vitoria?

Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-in and check-out are available.

What is there to do at Hotel Silken Ciudad de Vitoria and nearby?

Hotel Silken Ciudad de Vitoria has a garden.

Are there restaurants at or near Hotel Silken Ciudad de Vitoria?

Yes, there's an onsite restaurant, Vitoria.

What's the area around Hotel Silken Ciudad de Vitoria like?

Hotel Silken Ciudad de Vitoria is in Lovaina, a short 10-minute walk from Vitoria (VIO-Vitoria-Gasteiz Train Station) and 6 minutes' walk from Armory Museum of Alava.

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Reviews

Hotel Silken Ciudad de Vitoria Reviews

9.0

Wonderful

9.2

Cleanliness

8.8

Location

9.0

Staff & service

8.8

Property conditions & facilities

Guest review summary

What guests liked

  • Parking was easy and plentiful with spacious and safe spaces available. (4 reviews)
  • Breakfast was excellent with good choices at the buffet. (3 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Room
Breakfast
Location
Bathroom
Air conditioning
Bed
Service staff
Parking
Old town

Reviews

Verified

10/10 Exceptional

Central location, walkable to casco viejo, comfortable rooms, free EV charger onsite so we can charge overnight.
Ernesto, 1-night trip
Verified

10/10 Exceptional

Our room was excellent and the staff were very efficient and friendly.
David, 2-night trip
Verified

10/10 Exceptional

Excellent location
gail, 2-night trip
Verified

10/10 Exceptional

Nice modern hotel near the old town Room was modern and spacious
John, 2-night trip
Verified

10/10 Exceptional

Very comfortable and well located place.
Enrique, 4-night trip
Verified

10/10 Exceptional

Room was great, food was good, hotel was beautiful. Special thanks to Igor on the front desk. Very helpful despite my difficult issues. Really nice guy, professional and courteous. Thank you.
Dean, 1-night trip
Verified

10/10 Exceptional

Great location and staff!!
Jorge, 3-night trip
Verified

10/10 Exceptional

Well located to the city’s sights. Very friendly and helpful staff who assisted us with leaving luggage after checkout. The hotel buffet breakfast offered a wide selection of hot and cold breakfast options and was good value for money especially as many local cafes don’t open until quite late
Cathryn, 1-night trip
Verified

10/10 Exceptional

It was a very well located property, close to a park and a few minutes walk to the historic downtown. Hotel was nice, clean and with friendly staff.
Alejandra, 1-night trip
Verified

10/10 Exceptional

Very good experience all around. Great location in Vitoria-Gasteiz. I would stay there again
Robert, 1-night trip
Verified

10/10 Exceptional

It was a nice hotel right in the beginning of the center of the city. Green area! Service great. All good! Recommend.
Olga, 3-night trip
Verified

10/10 Exceptional

The parking was spacious and safe. The staff were excellent. The rooms were of a good size and the bathroom was well fitted. It was a little too warm in the room and the pillows were uncomfortable. Both were far too hard. Whilst it is obvious we were in Spain, in the Hotel the menu in the restaurant was very limited in choice and very Spanish, rather than catering for a more mixed clientele. Though the sirloin steak was very tender and delicious. Already planning to stay again next year. Great value for money.
Maria, 1-night trip
Verified

8/10 Very good

Hotel poorly sign posted when driving.. excellent food and bar. Pintxos lovely
john, 2-night trip
Verified

8/10 Very good

Close to center with restaurents/tapas bar around
Peter, 4-night trip
Verified

10/10 Exceptional

Helpful staff, free upgrade.
David, 2-night trip
Verified

8/10 Very good

Hotel stay was average. Breakfast was a little above average - decent selection with a few hot items like vegetables. Beverage/coffee/tea area was continually very congested. Though. Pros of staying here: great location, parking easy, quiet. 1 star taken off because of breakfast, staff was neutral in terms of friendliness and approachability, and room comfort (average).
Adeebur, 1-night trip
Verified

10/10 Exceptional

The STAFF was amazing and very helpful. Congratulations to all of the people that work on the front desk.
Katherine, 2-night trip
Verified

10/10 Exceptional

A really great hotel, beautifuly modernised in a manner that preserves its art deco design. And the staff couldn't be more helpful. Strongly recommended!
2-night trip
Verified

10/10 Exceptional

One night stopover

This is a very good hotel, fairly central with easy access to the old town. The rooms are standard with very comfortable beds. There is a very good restaurant within the hotel, although the adjoining bar has very limited tapas. We only spent one night there and on leaving we wished we had spent longer.
Leslie, 1-night trip
Verified

10/10 Exceptional

Comfort and convenience

My favourite hotel in Vitoria-Gasteiz. Location good for a short walk into the old town, but easily accessible from the highway. Comfortable rooms, underground parking, reasonable price. Shame the Wellington bar is closed at the moment.
S, 1-night trip
Verified

10/10 Exceptional

Excellence in service, cleanliness and appearance
Julio, 1-night trip
Verified

10/10 Exceptional

It was a beautiful hotel Very clean and comfortable It would be really helpful to be given the address to the parking that is connected to the hotel We parked somewhere else because we couldn’t locate it and it was double the price
Kathleen, 1-night trip
Verified

8/10 Very good

Staffs are extremely friendly and helpful. But I wish there were glasses instead of paper cups.
Kin Chung, 2-night trip
Verified

10/10 Exceptional

Good Place

It was a bit hard to find. We used the directions included by the hotel, but their signage is so small that we drove around the block 3 times, then only found a small sign and revolving door, but still unsure where to park, unload etc. Eventually we figured it out, and the place is winderful. The staff very freindly and helpful. Now that we know where to park etc, it is excellent !
Philip, 1-night trip
Verified

6/10 Good

Wonderfully helpful staff (Maria & Felipe were great) Unfortunately the rooms are outdated and since they're exterior, the sound proofing is pretty poor. Pretty loud traffic for a Saturday made the experience pretty suboptimal. The only option offered by the hotel was to pay extra for a quieter room. Disappointing experience.
Juan Diego, 1-night trip