This was a second trip and it was 90% better than the first time. Staff was great. No issues with the room (first time in 2024 we had no hot or even warm water and the TV was broken). This time we had a hot water and the TV did for a bit, after having to call to guest services who engaged a technician. Food was far better, although the server did not communicate the price of the breakfast buffet and the price did not align with the options or taste.
Jenny
Jenny,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 23 日
Back in time ship
This was a good experience to spend time in a ship for 1936 The restaurants are excellent, good food as well as service
Susan
Susan,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 21 日
Jeffery Scott
Jeffery Scott,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 19 日
Wonderful experience and so much history.
Toilets were a pain and seemed like a huge waste of water to flush. Seemed like there was no thought for recycling: no bins.
Linda
Linda,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 19 日
This ship was very historic and interesting to walk through the halls and imagine all the people and soldiers that were on the Queen and Mary. A fun and enjoyable stay for one night.
Stella
Stella,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 19 日
Great staff and nicely clean. Definitely will stay again.
Michelle
Michelle,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 17 日
It was very fun to stay here! I’ve heard about the queen Mary since I was younger and when my boyfriend heard it was haunted, we immediately made plans to stay there before AND after our cruise! We will definitely be staying again next time we need to visit Long Beach.
Kayla
Kayla,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 17 日
This hotel has the best most friendliest staff of any hotel ive stayed in post covid. Very helpful informative and accommodating. I rarely if ever wrote reviews but want to get the word out and encourage others to experience the Queen Mary
Christphor
Christphor,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 6 月 16 日
The ship is lovely and a great historical site, but the sound insulation is TERRIBLE in the rooms. We heard every word and laugh from the room next door, which made it hard to sleep.
Jonathan
Jonathan,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 14 日
The ship is absolutely beautiful and we had a great time exploring! What a great time!!
Cynthia
Cynthia,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 14 日
Tourist hotel. Pricey, with no amenities.
Room was warm & we weren’t able to check in until almost an hour after check in time.
Krystal
Krystal,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 6 月 13 日
Raymond
Raymond,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 13 日
It was amazing and so much fun learning about the ship.
Tiffany
Tiffany,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 8 日
Shawn
Shawn,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 8 日
First time guest at The Queen Mary. 3 words to describe our stay A Maze Zing. This place is awesome. Service- I have never been treated so well anywhere at any place I have ever stayed. It was fun and roamingbthe ship and self touring was amazing. My wife and I are both history and haunting buffs. Which we didn't know the Queen Mary was haunted until we were driving down the day of our stay listening to podcasts. When we arrived we were told our room was B level which is the most haunted level on the ship. Happy Hour on the ship was phenomenal hats off to our Server Tommy who was first class all the way. The restuarant had excellent service and delicous food. And i did not get his name but the the man from engineering who offered to take our luggage for us downstairs beyond excellent service. And tgis was basically our experience on the ship. Every person going above and beyond. I haven't experienced service like this in a long time.
Anthony
Anthony,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 6 月 4 日
Of course it’s an old ship and things are fairly well preserved some things are clean. Some things are not the bed was OK but very narrow. There’s only one option for dinner and you’re far away from everything in town. It would be a hassle to go out. they have organized the potentially Interesting ghost tour for the same time as dinner and there are no options. I do like the way they preserve some of the old contraptions and decorative items which are nonfunctional. The best feature is the observation part that looks toward the harbor. It was very chilly and there is no way to set the air conditioning for reasonable temperature. Everyone is very kind and sweet, but it’s worth the night at best because you can really explore the ship and all its interesting photography and antiquities. It is a night in the museum don’t expect elegance, except the heated kind that is not functional.
Leslie
Leslie,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 3 日
Great experience! The room was very good and it was amazing to explore the ship. Loved the brunch and dinner, very good food and service. The only downside was the breakfast, the food was not good, the tea was cold and the service was extremely terrible.
Johanna
Johanna,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 2 日
Expensive for what you get. Like a cheap Motel 6 but higher priced.
Lauren
Lauren,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 1 日
Enjoy living history!
Had a wonderful time.
Ellen
Ellen,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 31 日
Beautiful & Historical
Beautiful & historical! We totally lived our stay here!
Tammy
Tammy,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 5 月 30 日
Carpets are filthy. Don't wear bare feet or you will be sticky. The only thing good it's close to the cruise terminal. Very expensive overall for what you get.
Randy
Randy,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 29 日
Lovely Piece of History for a Fun Stay
Stayed here because we were meeting a relative we haven't seen in some time for dinner and she mentioned "you can see the Queen Mary from there." Since we wanted to have easy highway access for our departure but didn't want to stay in a no vibe chain hotel we opted to stay on board. It's a nearly 100 year old ship so it's not going to be on par with a luxury modern hotel but we found it clean and well maintained. The staff is super welcoming and the history is well honored. Our deluxe king room was much larger than we expected, larger than the last suite we stayed in on a modern cruise ship. Lots of people stay here before embarking on a cruise and I can't imagine a better property for that purpose.