Experience the essence of Mexico at Hotel Colonial, where warm hospitality meets modern comfort. Enjoy a meal at El Colonial, the on-site buffet restaurant, unwind by the outdoor pool or stroll through the serene garden. With free in-room WiFi and helpful staff who have left a lasting impression on previous guests.
Hotel Colonial features a rooftop terrace and puts you just steps from Jose Peon Contreras Theater and The Rectory Jesus Third Order. After having fun at the outdoor pool, you can grab a bite to eat at the coffee shop/cafe. Other highlights at this Colonial hotel include a terrace and a garden. Fellow travelers love the helpful staff.
At a glance
DONE
Hotel size
73 rooms
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Express check-out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
Children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Onsite parking limited
Height restrictions apply for onsite parking
Free offsite parking within 984 ft
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7 AM–1:00 PM
Restaurant
Coffee shop
Coffee/tea in a common area
Room service (limited hours)
Water dispenser
Traveling with children
Children stay free (see details)
What to do
Beach nearby
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Porter/bellhop
Facilities
2 buildings/towers
Built in 1978
Safe-deposit box at front desk
Rooftop terrace
Garden
Picnic area
Television in common areas
An outdoor pool
Locally sourced food is prioritized
At least 80% organic food
Vegan dining options
Vegetarian dining options
Locally-owned & organized tours & activities
Local artist showcase
Some profits reinvested in community and sustainability
Local culture & ecosystem education
Renewable energy used
Double-glazed windows
Uses some LED lighting
Comprehensive food waste policy
Waste recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
Reusable cups only
Reusable tableware only
Colonial architecture
Accessibility
Wheelchair accessible
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Raised toilet seat
Room amenities
Be entertained
LCD television
Cable TV channels
Home comfort
Air conditioning
Iron/ironing board (on request)
Sleep well
Soundproofed rooms
Turndown service
Premium bedding
What to enjoy
Individually decorated
Freshen up
Private bathroom
Shower only
Eco-friendly toiletries
Hair dryer (on request)
Towels
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Eco-friendly toiletries
Eco-friendly cleaning products provided
Uses some LED lighting
Recycling
Water-efficient showers only
Special features
Dining
El Colonial - Onsite buffet restaurant.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately MXN 280 for adults and MXN 230 for children
Late check-out can be arranged for an extra charge (subject to availability)
Renovations and closures
The property will be renovating from May 29 2026 to July 5 2026 (completion date subject to change). The following areas are affected:
Swimming pool
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.
Parking
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Pool access available from 9 AM to 10 PM
Policies
Noise-free guestrooms cannot be guaranteed.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Some water is reused through a grey water recycling system.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property will place a credit card authorization for 20% of the total amount for any bookings where payment for the stay will be made on site instead of at the time of booking.
Also known as
Colonial Merida
Hotel Colonial Merida
Colonial Hotel Merida
Hotel Colonial Mérida
Colonial Mérida
Hotel Colonial Hotel
Hotel Colonial Mérida
Hotel Colonial Hotel Mérida
Frequently asked questions
Does Hotel Colonial offer free cancellation for a full refund?
Yes, Hotel Colonial does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Colonial?
Yes, there's an outdoor pool. Guests have pool access from 9 AM to 10 PM.
Are pets allowed at Hotel Colonial?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Colonial?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Hotel Colonial?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
Is there an onsite casino at Hotel Colonial?
No, this hotel doesn't have a casino, but Casino La Cima (6-min walk) and Diamonds Casino (8-min drive) are both nearby.
What is there to do at Hotel Colonial and nearby?
Hotel Colonial has an outdoor pool and a picnic area, as well as a garden.
Are there restaurants at or near Hotel Colonial?
Yes, there's an onsite restaurant, El Colonial.
What's the area around Hotel Colonial like?
Hotel Colonial is in Mérida Centro, a short 4-minute walk from Plaza Grande and 12 minutes' walk from Paseo de Montejo.
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Reviews
Hotel Colonial Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.4
Cleanliness
9.0
Location
8.2
Staff & service
7.6
Property conditions & facilities
Popular mentions
Service staff
Room
Location
Reviews
Verified
10/10 Exceptional
Oct 29, 2025
The staff were courteous and rooms were clean. Great stay!!
Dinalee
Dinalee, 3-night trip
Verified
10/10 Exceptional
Oct 20, 2025
Fully booked when I arrived but I understand why! Convenient location, reasonable rates and excellent service .
Karine
Karine, 1-night trip
Verified
10/10 Exceptional
Dec 23, 2024
It was good, the service was excellent
rosa a
rosa a, 10-night trip
Verified
6/10 Good
Mar 24, 2024
Great locatio, great staff.
Hotel under renovation, constuction
Greg
Greg, 4-night trip
Verified
10/10 Exceptional
Feb 10, 2024
We were passing through Merida on our way to Mexico City and this hotel was perfect for our needs. It is an older property, but has everything, and we slept well. Great service too.
Sandra
Sandra, 1-night trip
Verified
4/10 Fair
Mar 27, 2024
The room was a shoebox with a window with a wall within 3 meter.
The pool was very small and parking was 4 blocks away.
We skipped the second night.
Maarten
Maarten, 2-night trip
Verified
6/10 Good
Sep 24, 2024
Under construction
Stayed a number of nights. Hotel is renovating. The noise during the day borders on intolerable. I work in hotel rooms and I could not here (or hear!). Although wi-fi can hit 200 +mps many rooms cant't and often a high latency rate: but what is the point if someone is jackhammering below you. Once the renovation is done I'm sure it will be great to stay again. Renovated rooms are really nice
Verified traveler
1-night trip
Verified
4/10 Fair
Jan 15, 2025
Far too noisy unless you are a clubber everynight.
This hotel has a great location. Unfortunately that location in the historical centre is also very noisy. On the same block there is a nightclub that plays thumping music till at least 2am if not later every day. Also car traffic on the stone laid roads is noisy even with me staying on the 4th floor. My room was exposed on 2 sides and I suspect the night club problem would be in the whole hotel except for those lower down facing the road. Rooms were clean. TV was modern where you can sign in your own Netflix, Youtube or Prime TV. A/C had only one setting, very cold and was fairly noisy for a split unit device.
Simon
Simon, 4-night trip
Verified
8/10 Very good
Jan 10, 2026
Great breakfast buffet
Lydia
Lydia, 1-night trip
Verified
10/10 Exceptional
Nov 24, 2025
Rooms were clean, staff very courteous and friendly
Dinalee
Dinalee, 3-night trip
Verified
10/10 Exceptional
Sep 4, 2025
Excellent location
Maria
Maria, 2-night trip
Verified
10/10 Exceptional
Mar 30, 2023
Good place to stay
Jorge
Jorge, 1-night trip
Verified
10/10 Exceptional
Jan 10, 2026
Staff and room
Maria de la Paz
Maria de la Paz, 2-night trip
Verified
10/10 Exceptional
Jun 16, 2023
Hotel is close to downtown, so many dinning optios!
Hugo A
Hugo A, 2-night trip
Verified
8/10 Very good
Mar 14, 2023
Nice basic room, quiet and comfortable. Close to the square and lots of interesting places.
Roger
Verified
10/10 Exceptional
May 6, 2025
Wonderful
Nicholas
Nicholas, 4-night trip
Verified
10/10 Exceptional
Nov 13, 2025
I loved it and booked another night on the spot! Clean, comfy and cozy!
Access to a microwave should be for everyone. Alexandria said no microwave but when the gentlemen came in who work there, they gladly microwaved my leftovers.
Pamela
Pamela, 2-night trip
Verified
10/10 Exceptional
Oct 19, 2022
It was clean, central to everything, AC, staff was great and the upstairs terrace was nice.
And affordable.
Jovita
Jovita, 4-night trip
Verified
8/10 Very good
Jul 11, 2022
We liked the location. Walking distance to the Plaza, Cathedral, Mercado, etc. Friendly staff.
Priscilla
Priscilla, 1-night trip
Verified
8/10 Very good
Nov 13, 2025
..
María Elisa Victoriana
María Elisa Victoriana, 4-night trip
Verified
10/10 Exceptional
Jul 21, 2024
Love how it was
Dennise
Dennise, 1-night trip
Verified
8/10 Very good
Oct 10, 2022
Front desk was quite helpful for a non Spanish speaker.