Does Cliffemount Hotel offer free cancellation for a full refund?

Yes, Cliffemount Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Cliffemount Hotel?

Yes, pets are welcome. There's a charge of GBP 15 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Cliffemount Hotel?

Yes, there's free self parking.

What are the check-in and check-out times at Cliffemount Hotel?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge.

What is there to do at Cliffemount Hotel and nearby?

Have fun during the warmer months with activities nearby such as hiking. Cliffemount Hotel also has a garden.

What's the area around Cliffemount Hotel like?

Cliffemount Hotel is located a short 5-minute walk from Runswick Sands.

Cliffemount Hotel, Saltburn-by-the-Sea: Hotel Reviews, Rooms & Prices

10/10 Exceptional

Jul 7, 2022

Lovely hotel. Great location. Friendly staff and lovely view from the room too. Would love to return.

Lydia, 3-night trip

8/10 Very good

May 23, 2022

Had a lovely overnight stay. The staff were lovely and the scenery was beautiful. The hotel did require a little updating but our room was clean.

Peter, 1-night trip

8/10 Very good

May 21, 2022

Just lovely

It Was a beautiful spot. A bit away from Whitby but still worth the view.

Georgine, 1-night trip

4/10 Fair

Jun 4, 2022

Disappointing

The view from the hotel was amazing. That’s about all the hotel had going for it. It was dirty, part of the ceiling fell down up the stairs whilst we was there. Our room has damp and all of the wallpaper was falling off the ceiling and walls. It was very dusty and there were cobwebs everywhere! We had breakfast one of the days during our stay and it was undercooked and disgusting. I wouldn’t have fed it to our dogs. The location was good if you like walking up very very steep hills. We only had a bath in our room which was very hard to get into due to it being under a slanted ceiling. One of the days we didn’t have any hot water to even have a bath. Wouldn’t stay again.

2-night trip

8/10 Very good

May 23, 2022

Mixed feelings

Pro's - Fantastic views, great outside beer garden plenty of seats looking out over the cliffs and sea. Room again great views (with upgrade) even had a telescope which was good. Staff, really friendly, nothing too much. Cons - no wifi in room, information in room says they are aware and working on it, but advertised as having wifi, so need to remove this until sorted. Couple of small issues, only less than half a toilet roll provided (didnt notice till ran out as normally provide a spare) and no cups for tea in morning. Would I stay again - yes but only when wifi in room is working.

Sharon, 1-night trip

2/10 Poor

May 13, 2022

Give it a miss, great location but very run down

Very poor state of repair, stayed here during lockdown and things looked alot worse, the place hasnt had a lick of paint in years.

Paul, 3-night trip

10/10 Exceptional

May 6, 2022

Nice hotel but tired in places

Our stay was nice and comfortable the views were amazing, the food we had was hot and tasty, the room was nice but some parts of the hotel were looking tired the Owner Saram hotels need to put some money into making it look better, generally painting and filling in places as first impression last.

2-night trip

8/10 Very good

Apr 30, 2022

Homely

Staff very warm and welcoming. I had to go out for tea as the website didn't say reservations needed to be made up to 5pm. Location is excellent and the welcoming of dogs excellent to. Finances pending I will be staying again.

Dorian, 1-night trip

8/10 Very good

Apr 19, 2022

Enjoyable stay

Really enjoyable stay. The hotel’s position is fantastic with incredible views. Our room was large and airy with a view of the bay. Dog friendly and everything we needed in our room.

Nicola, 1-night trip

10/10 Exceptional

Apr 6, 2022

Absolutely lovely place,very friendly staff,lovely food our room was perfect,only a little downfall was it was only a bath,a shower would have been a lot better but we will deffo stay there again sometime very soon

Shaun, 2-night trip

4/10 Fair

Mar 3, 2022

The hotel reception, corridors and bedrooms are in need of modernisation. We stayed in a superior room with a balcony, but the room felt far from superior so I would be worried about staying in a standard room. I cannot comment on the bar area or the restaurant as we did not use these. However the location and views from the hotel make a stay here still worthwhile.

2-night trip

8/10 Very good

Feb 21, 2022

Room had a very traditional feel with a superb view of the beach. At £130 for the night it seemed very pricey but enjoyed the experience overall.

Archie, 1-night trip

8/10 Very good

Feb 14, 2022

Pleasant Stay

Pleasant couple stay. Lovely area and nicely placed by the sea. View from the room was lovely.

Dan, 1-night trip

8/10 Very good

Oct 31, 2021

Stay 29th to 31st October

Views from hotel are amazing abd staff are lovely. However, hotel room was very tired, with 2 dirty stained armchairs, stool with dressing table was broken and faux leather headboard had numerous scratches and all need replacing. It needed a complete redecoration and new carpet. Added to this the tv did not work for the whole of our stay so if you wanted to relax in your room and watch tv no chance. Unfortunately our dinner was pretty poor especially at £26 fir 2 main meals and flat diet coke. It could be an amazing hotel given its clifftop location but it needs work. The positives are definitely location, staff and the fact that it is dog friendly. Would we stay there again? Not in its current condition which is a shame.

Diane, 2-night trip

10/10 Exceptional

Oct 29, 2021

6/10 Good

Sep 27, 2021

Lovely cliff top location, few miles out of Whitby. Bit rundown but room was clean and tidy as was the bathroom. Not going to complain considering the last year for the industry. Staff were very polite and helpful.

David, 1-night trip

2/10 Poor

Sep 26, 2021

Birthday get away

It was disappointing the hotel is in dire need of refurbishment. There was one member of staff to cater for everyone no chef. We were were supposed to check in at 3pm it was 5.30pm . I think the only upside was the amazing views from our bed room never stay here again .

Amanda, 1-night trip

6/10 Good

Sep 21, 2021

It's a shame ...

This hotel has masses of potential, being situated in a beautiful spot on the cliffs in amazing walking country. The decor is very tired and in need of repair/refreshing. However, the only aspects that really affected our stay were a very uncomfortable mattress (broken springs) and a toilet cistern that wouldn't fill properly (we had to top it up with the kettle in order to get more than one flush every few hours). The food (we had breakfast only) was very good and the service polite, except one member of staff who was rather off-hand and dismissive. A little bit of care and attention could bring this hotel back to a really great experience.

Miss S, 3-night trip

6/10 Good

Sep 18, 2021

Hotel paradiso!!!

The views are spectacular but the hotel is very run down and facilities shocking no food available no tv the poor lad running it was doing his best

Anthony, 1-night trip

6/10 Good

Sep 13, 2021

Average

Perfect location and base for sightseeing. Very impressed with young man who checked us in ( Connor)despite him being the only person covering both reception and busy bar. Triple room in dire need of upgrade. Badly stained carpet, huge crack in the sink, handle falling off or loose on the drawers and dining room doubled as storage for hoovers and outside table umbrellas. No television in room ( or area) as local mast was broken. Booked table for dinner but later told that it had to be cancelled because chef had called in sick. Continental breakfast was very good. Cooked breakfast and dinner very average. Luckily we were visiting family so spent very little time in the hotel.

Lorraine, 3-night trip

2/10 Poor

Sep 4, 2021

Stay somewhere else!

The hotel was dirty. Even had cobwebs hanging from the room smoke detector. Mould around the bath. Was at the top of the property, light on stairs to room did not work had to ask for light bulb to be changed. Did not feel covid safe. Would advise anyone thinking of staying there to give it a miss. When tried to raise issues with staff in the morning. They did not care. Hotel is rated at 7.4 feel this is a typing mistake it should be 4.7 and that would still be being generous.

Andrea, 1-night trip

4/10 Fair

Aug 27, 2021

Disappointed

Disappointing - the staff were young, inexperienced, didn’t know what they were doing. The decor of the hotel was tired, old and in desperate need of updating! It was difficult to know who the staff were as there was no uniform or name badges. There was laundry stacked out in the corridor for the 2 days we were there? Our room was clean but in dire need for a makeover. It was dark, tired and old. The mattresses were sunken and uncomfortable. There were no teabags in the room, we had to ask for toilet roll. The shower pole was loose. There was no flow around the hotel, no signage as to where anything was. Breakfast was ok, nicely cooked but again, constantly asking for a spoon, can we have some cups please, have you got a bread knife so I can slice the muffins you’ve laid out??? Do you have any full fat milk instead of skimmed!? The dining room was untidy, decor was very old and tired. The only thing they had going for it was the view! It was frustrating, as it has loads of potential, unfortunately we won’t be going again!

2-night trip

2/10 Poor

Aug 27, 2021

Dont visit this hotel

Absolutelu attrocious hotel. Standards everwherewere shocking

Gary, 3-night trip

10/10 Exceptional

Aug 16, 2021

Very friendly welcoming staff, lovely food and excellent location.

1-night trip

8/10 Very good

Aug 16, 2021

Beautiful picturesque views from our room…. Cosy and clean. Friendly staff especially the young guy behind the bar…. Dissatisfied with menu as can’t justify £10 for scrambled egg on toast or £10 for a sausage sandwich…… Also would suggest laundry was not laying around and hoover always in reception area …. Z beds left outside our room …. Would also suggest background music in the restaurant and bar area … overall a fantastic weekend

Trevor, 2-night trip

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