Very bad service.
There were flies in the food area, swimming pool water very dirty and when we went to tell them about it the front desk lady- manager Martina did not care about it.
Overall bad service.
Bad experience.
Elizabeth
3 晚家庭旅行
4/10
Check in was horrible. Because I made the arrangements in my husband’s name, I was left completely out of the check in process even though my husband didn’t know the answers to her questions.
The room was ok but the bathroom was not clean. Even though the tub supposedly had a slip proof mat, I slipped several times but didn’t fall. Overall I did not enjoy the 3 day I stayed there.
Robert
3 晚行程
10/10
Everyone was really kind and helpful at checkin. The family suite was spacious and clean with two little balconies. Our family has a great stay and really really enjoyed the full breakfast with so many yummy options (omelette, waffles, pancakes, cereals, fruit etc)
Renata
1 晚家庭旅行
10/10
Great customer service. Room was clean and had what we needed. We enjoyed our stay.
Lila
2 晚家庭旅行
2/10
Furniture stain etc plus we got the suit for over 300
Terrible experience
Reyes
1 晚行程
10/10
I love this place. Every place is a walking distance.
Brandy
1 晚商务旅行
6/10
There was no had to call front office at 11pm to get it which they came quickly. the bathroom door opened awkwardly you had to be standing next to the bathtub to close it. The floor was really dirty looking.
Tiffany
1 晚行程
2/10
David
1 晚行程
10/10
Melinda
1 晚行程
10/10
My go to stay, as my home.
Brandy
1 晚商务旅行
10/10
My go to stay over night, after a trip. All around places to go are here, shopping and places to eat. What more can you ask for. I love OC..
Brandy
1 晚商务旅行
10/10
Hai
2 晚行程
10/10
Sara
1 晚行程
10/10
Nancy
2 晚行程
10/10
bradley
2 晚行程
8/10
It was a bit hard to see as the signage was not good. The front desk guy was a bit hard to decipher what he was saying as it was obvious English was not his first language
The initial room assigned smelled and the front desk guy was kind to give us another room
真实旅客
1 晚行程
10/10
My stayed always wonderful because i love all the staffs here! Super sweet and kind
Clean is number one that all i need
Ngoc
3 晚商务旅行
10/10
Stephanie
1 晚家庭旅行
8/10
Tania
1 晚家庭旅行
10/10
gregory
4 晚行程
10/10
JULIO
2 晚行程
8/10
Samuel
1 晚行程
6/10
We just stayed overnight before moving on to another part of our trip. Glad we weren't staying longer. It was fine for what we needed it for and breakfast was ok