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Sarova Panafric Hotel, Nairobi Upper Hill

4.0 star property
Suburban hotel with spa, near Uhuru Park

Choose dates to view prices

Experience the warmth of Nairobi at Sarova Panafric Hotel, where you can unwind by the outdoor pool or indulge in a rejuvenating spa treatment. Explore shopping on site, enjoy a meal at one of two restaurants, and connect to WiFi from the comfort of your room.
VIP Access

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Fitness center
  • Pool bar
  • 24-hour room service
  • 24-hour business center
  • 6 meeting rooms
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning

Feel at home (6)

  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Garden
  • Daily housekeeping
  • Elevator
The current price is CNY817
CNY1,046 total
includes taxes & fees
May 29 - May 30

Why we love this property

Business meets bliss
Located in a business district, this hotel offers a 24-hour business center and meeting rooms. After work, the spa, sauna, and poolside bar await.
Spa sanctuary
A full-service spa offers daily treatments, including aromatherapy and massages. This hotel boasts a sauna, steam room, and garden for ultimate relaxation.
Dreamy sleep experience
Curated guestrooms feature memory foam mattresses, premium bedding, and pillow menus. Rainfall showers and plush bathrobes enhance the 24-hour pampering.

Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for Studio Suite

Studio Suite | Premium bedding, memory foam beds, in-room safe, individually decorated

Studio Suite

  • 53 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Queen Room - Premier

Executive Queen Room - Premier | View from room

Executive Queen Room - Premier

  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Signature Suite

Premium bedding, memory foam beds, in-room safe, individually decorated

Signature Suite

  • 63 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Panafric Room

Premium bedding, memory foam beds, in-room safe, individually decorated

Panafric Room

8.8 out of 10
Excellent
(5 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Panafric Deluxe Queen Room

Panafric Deluxe Queen Room | Premium bedding, memory foam beds, in-room safe, individually decorated

Panafric Deluxe Queen Room

8.8 out of 10
Excellent
(3 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Queen Room

Premium bedding, memory foam beds, in-room safe, individually decorated

Executive Queen Room

  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Panafric Deluxe Twin Room

Premium bedding, memory foam beds, in-room safe, individually decorated

Panafric Deluxe Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Panafric Twin Room

Premium bedding, memory foam beds, in-room safe, individually decorated

Panafric Twin Room

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Panafric Queen Room

  • Sleeps 2

Panafric Executive Room

  • Sleeps 2

Single Panafric Executive Room

  • Sleeps 2

Panafric Deluxe Room

  • Sleeps 2

Single Panafric Deluxe Room

  • Sleeps 2

Single Panafric Queen Room

  • Sleeps 2

Twin Panafric Executive Twin Room

  • Sleeps 2

View all photos for Studio Suite

Premium bedding, memory foam beds, in-room safe, individually decorated

Studio Suite

  • Sleeps 2

View all photos for Signature Suite

Premium bedding, memory foam beds, in-room safe, individually decorated

Signature Suite

  • Sleeps 2

View all photos for Panafric Executive Premier Room

Premium bedding, memory foam beds, in-room safe, individually decorated

Panafric Executive Premier Room

  • Sleeps 2

View all photos for Panafric Twin Room

Premium bedding, memory foam beds, in-room safe, individually decorated

Panafric Twin Room

  • Sleeps 2

View all photos for Panafric Deluxe Twin Room

Premium bedding, memory foam beds, in-room safe, individually decorated

Panafric Deluxe Twin Room

  • Sleeps 2

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About the neighborhood

Map
Junction of Kenyatta Ave and Valley Rd., Nairobi, Nairobi County, 00100

What's nearby

  • Uhuru Park - 5 min walk - 0.5 km
  • Central Park - 7 min walk - 0.6 km
  • Nairobi Gallery - 12 min walk - 1.0 km
  • University of Nairobi - 15 min walk - 1.3 km
  • Kenyatta International Convention Centre - 18 min walk - 1.6 km

Getting around

  • Nairobi (WIL-Wilson) - 11 min drive
  • Jomo Kenyatta Intl. Airport (NBO) - 28 min drive
  • Syokimau Station - 26 min drive
  • Nairobi Station - 27 min drive
  • Syokimau SGR Railway Station - 27 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Bricklayers Arms - ‬7 min walk
  • ‪The Serena Nairobi Hotel - ‬7 min walk
  • ‪Lava Latte - ‬3 min drive
  • ‪Alan Bobbes Bistro - ‬16 min walk
  • ‪Java Upper Hill - ‬13 min walk

About this property

Sarova Panafric Hotel, Nairobi Upper Hill

Sarova Panafric Hotel, Nairobi Upper Hill is just 3.4 mi (5.5 km) from the airport and offers a shuttle (available 24 hours). Guests can grab a bite to eat at one of the 2 restaurants and visit the spa to be pampered with massages, body wraps, or facials. Other highlights include 2 bars/lounges, an outdoor pool, and a poolside bar. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 176 rooms
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: anytime
    • Early check-in subject to availability
    • Check-out time is 11 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests must transfer via Airport shuttle to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking
    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free secured onsite self parking
    • Free secured onsite valet parking
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Designated smoking areas
    • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • 2 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Private dining
  • 24-hour room service
  • Snack bar/deli

What to do

  • Shopping
  • Golfing nearby

Working away

  • 24-hour business center
  • 6 meeting rooms
  • Conference space (2325 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Pool umbrellas
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 1969
  • Safe-deposit box at front desk
  • Garden
  • Fitness center
  • An outdoor pool
  • Full-service spa
  • Massage/treatment rooms
  • Reception hall
  • Outdoor entertainment area

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Smooth flooring in public areas
  • Tile flooring in public areas

Room amenities

Be entertained

  • LED television
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Electric kettle
  • Bathrobes
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Soundproofed rooms
  • Premium bedding
  • Memory foam mattress

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The onsite spa has 2 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 30 per person (one-way)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The property will be renovating from January 29 2026 to April 30 2026 (completion date subject to change). The following areas are affected:
  • Meeting facilities
During renovations, the hotel will make every effort to minimize noise and disturbance.

Children & extra beds

  • Airport shuttle for children between the ages of 4 and 12 costs USD 20 (one-way)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express

Cashless transactions are available.

Also known as

Panafric

Panafric Sarova

Sarova Panafric

Sarova Panafric Hotel

Sarova Panafric Hotel Nairobi

Sarova Panafric Nairobi

Panafric Hotel Nairobi

Sarova Panafric

Sarova Panafric Hotel Hotel

Sarova Panafric Hotel Nairobi

Sarova Panafric Hotel Hotel Nairobi

Frequently asked questions

Does Sarova Panafric Hotel, Nairobi Upper Hill offer free cancellation for a full refund?

Yes, Sarova Panafric Hotel, Nairobi Upper Hill does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Sarova Panafric Hotel, Nairobi Upper Hill?

Yes, there's an outdoor pool.

Are pets allowed at Sarova Panafric Hotel, Nairobi Upper Hill?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Sarova Panafric Hotel, Nairobi Upper Hill?

Yes, there's free self and valet parking.

Is airport shuttle service offered by Sarova Panafric Hotel, Nairobi Upper Hill?

Yes, an airport shuttle is available. The charge is USD 30 per person one-way.

What are the check-in and check-out times at Sarova Panafric Hotel, Nairobi Upper Hill?

Check-in start time: 2:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability).

Is there an onsite casino at Sarova Panafric Hotel, Nairobi Upper Hill?

No, this hotel doesn't have a casino, but Lucky 8 Casino (5-min drive) is nearby.

What is there to do at Sarova Panafric Hotel, Nairobi Upper Hill and nearby?

Sarova Panafric Hotel, Nairobi Upper Hill has 2 bars, a spa, and an outdoor pool, as well as a fitness center and a garden.

Are there restaurants at or near Sarova Panafric Hotel, Nairobi Upper Hill?

Yes, there are 2 onsite restaurants.

What's the area around Sarova Panafric Hotel, Nairobi Upper Hill like?

Sarova Panafric Hotel, Nairobi Upper Hill is a short 6-minute walk from Uhuru Park and 14 minutes' walk from University of Nairobi.

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Reviews

Sarova Panafric Hotel, Nairobi Upper Hill Reviews

8.6

Excellent

9.0

Cleanliness

7.6

Location

9.0

Staff & service

8.2

Property conditions & facilities

Guest review summary

What guests liked

  • The property's gym is great, with a sauna and steam room, and staff are very friendly and helpful. (8 reviews)
  • The spa treatments were world-class and the staff were highly skilled and welcoming. (5 reviews)
  • Breakfast buffet offered an extensive selection with many great options. (5 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Food
Breakfast
Shower
Wifi
Store
Flights
Ambience
Internet

Reviews

Verified

8/10 Very good

Friendly helpful staff
andrea, 1-night trip
Verified

10/10 Exceptional

Friendly staff, great gym, clean rooms! My go to place to stay while in Nairobi…
Elizabeth, 1-night trip
Verified

10/10 Exceptional

Staff went above and beyond. Beautiful property and great amenities, especially the gym. Loved my stay in the private women’s quarters
Dorothy, 3-night trip
Verified

10/10 Exceptional

We found the staff at the Sarova Panafric Hotel absolutely wonderful. They helped us through loss of luggage from the flight, planning our stay activities and helping with transportation around the city. We have considered this place special to the success of our visit to Nairobi.
Mark, 3-night trip
Verified

10/10 Exceptional

Good experience

Lovely hotel and kind staff
Laura, 4-night trip
Verified

10/10 Exceptional

All staffs gave a good service with kindness. Accommodation was very clean.
Takafumi, 5-night trip
Verified

10/10 Exceptional

Was really happy with my choice of hotel. The best parts were the staff and the restaurant - I found out that they have their own garden where they grow the fruit for the breakfast buffet. Special mention also the gym where the staff were the friendliest and most helpful I have ever come across - really really excellent customer care - thank you Connie! There is a noisy road outside, and when I was staying there were some roadworks too, only a problem if you are working from the hotel. It's also on a busy junction so access at rush hour can be a bit slow. Despite that, I would return here, just for the breakfast and the overall customer service.
Elisabeth, 6-night trip
Verified

8/10 Very good

The staff were all amazing & very helpful. The pool area & gym & spa were great. The restaurant & food was also amazing. Our room was very spacious & comfortable! Would differently stay here again.
christine, 2-night trip
Verified

10/10 Exceptional

Excellent guest services, very clean
Kenneth, 1-night trip
Verified

10/10 Exceptional

Very hospitable staff and excellent food!!
Patricia, 4-night trip
Verified

10/10 Exceptional

Great gym and excellent breakfast buffet! The staff are very courteous and friendly
zohrab, 2-night trip
Verified

10/10 Exceptional

Best hotel in Nairobi

Fantastic hotel in the center of Nairobi. Unbelievable service, marvelous stuff, great food and well organised.
Alexander, 9-night trip
Verified

10/10 Exceptional

Excellent staff and tasty food Will definitely be coming back for more
GIBSON, 4-night trip
Verified

10/10 Exceptional

We completely enjoyed our stay. We felt safe and appreciated as a customer. The grounds and facility were in great shape. The rooms were well appointed and comfortable. The food was delicious in Flame Tree restaurant and the bar had a great ambiance. Highly recommend wife your stay in Nairobi.
Kevin, 3-night trip
Verified

10/10 Exceptional

Wonderful staff. Great location. Good restaurant
sarah, 1-night trip
Verified

10/10 Exceptional

Very nice staff, beautiful environment, super clean with good kitchen and spa and gym and many other things
Tamas, 4-night trip
Verified

10/10 Exceptional

I love staying here ! Mr James , Mr Bentley and Ms Anna always make you feel like coming home when you arrive ! The food and staff are amazing- the spa is a must !
Tacoma R, 1-night trip
Verified

10/10 Exceptional

The staff are off the charts great!
Marc, 1-night trip
Verified

10/10 Exceptional

absolute gem in Nairobi

Great hotel, friendly staff who are willing to go out of their way to help, clean, comfortable and the food is fantastic with such a wide array of choices at what is at most hotels, a boring breakfast - not at this one.
Stuart, 3-night trip
Verified

10/10 Exceptional

The staff is very customer oriented. Martyne from Canada
Martyne, 1-night trip
Verified

8/10 Very good

The staff is amazing, professional and accommodating. The spa treatments are world class and the pool area very peaceful and relaxing. Security is tight which has been comforting with the recent riots in Nairobi
Maria, 1-night trip
Verified

10/10 Exceptional

The most incredible staff anywhere. Friendly knowledgeable and always ready to help!
Marc, 5-night trip
Verified

10/10 Exceptional

The staff at the hotel were just fantastic people and very patient. The rooms were very clean plus the housekeeping staff do not hesitate to help when asked. The guest services team at the restaurant are just fabulous. Making my 18 year old daughter's birthday a very special day to remember. Thank you all at Sarova Panafric.
Paul, 5-night trip
Verified

10/10 Exceptional

The room was excellent and I love the French showers. I used the spa facilities and had a massage. Was relaxing after arriving from my flight.
Cherry, 2-night trip
Verified

10/10 Exceptional

My stay was great. The room was clean and the air-conditioning was working and room services was great too. The only disappointment was food. We were served with meat (beef) that was rotten. But, the kitchen department asked for apology and we appreciated their apology & explanations. They handled it in a very professional. Otherwise overall everything was excellent.
MARK, 4-night trip