Minimal staff with standard services provided. Quite place but need to drive carefully, especially during night. The room cleaning need to be improved, I found some insects in the room and roaches near the hotel.
Nestled on the top of hill, fresh air and breezy wherever you’re taking a walk surrounding the hotel. Staff were superb! Had a minor issue where one of the bed corners caused a deep scratched and room changed were offered immediately, we saw staff members who went to fix the corners of the bed where incident took place at the same time when we were moving out. Pool was kids friendly too, we love the hot tub (onsen) within the hotel too.
Lorraine
Lorraine,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 25 日
Tetsuya
Tetsuya,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 19 日
Great hospitality by hotel staff, friendly and prompt in responding to our needs. We had a minor setback with the room fixtures, sharp corners of our bed frame scratched one of us and they immediately changed our room after receiving feedback.