Does Sonder by Marriott Bonvoy The Louie Apartments CBD offer free cancellation for a full refund?

Yes, Sonder by Marriott Bonvoy The Louie Apartments CBD does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Sonder by Marriott Bonvoy The Louie Apartments CBD?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Sonder by Marriott Bonvoy The Louie Apartments CBD?

Sorry, there's no onsite parking at Sonder by Marriott Bonvoy The Louie Apartments CBD.

What are the check-in and check-out times at Sonder by Marriott Bonvoy The Louie Apartments CBD?

Check-in start time: 4:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Express check-in and check-out are available.

Does Sonder by Marriott Bonvoy The Louie Apartments CBD have a kitchen or kitchenette?

Yes, there is a kitchen which also includes a toaster, cookware, and a refrigerator.

What's the area around Sonder by Marriott Bonvoy The Louie Apartments CBD like?

Sonder by Marriott Bonvoy The Louie Apartments CBD is a short 3-minute walk from Tulane Stop and 4 minutes' walk from Canal Street.

Sonder by Marriott Bonvoy The Louie Apartments CBD, New Orleans: Hotel Reviews, Rooms & Prices

10/10 Exceptional

Jul 19, 2025

Love the inside of the property, a lot of room and our kids had a great time. Definitely will be coming back here soon.

Cesar, 1-night trip

10/10 Exceptional

Jun 27, 2025

Wonderful experience

Ta'Misha, 1-night trip

10/10 Exceptional

Apr 14, 2025

The property’s location, customer support, cleanliness, price - all played a major part during our stay!

Ajay, 2-night trip

10/10 Exceptional

Jul 16, 2025

Good

Daniel, 1-night trip

8/10 Very good

Aug 6, 2025

We stayed one night and just literally slept there. They charged us an “incidental deposit” at check in (even though no one is actually there so there is no check I ) and did not inform us and then said they refunded the money but they never actually did. Also we needed to put our luggage somewhere to return our rental car so we asked if we could drop our luggage at 3:30 (check in was at 4;00) and they told us they would not allow us to do this.

1-night trip

10/10 Exceptional

May 21, 2025

Good

PHUOC THO, 2-night trip

10/10 Exceptional

May 6, 2025

This property was much better than expected. Was spacious, Rooms were large, beds were very comfortable. We were there for only 1 night but I now know where to stay when I return. The only thing I would suggest are full length mirrors. There are none.

John, 1-night trip

10/10 Exceptional

Jul 4, 2024

The place is very clean, cozy, and convenient.

Abdellatif, 4-night trip

8/10 Very good

Jul 28, 2024

Great option for travel

Nice location, very clean property. I would definitely stay again.

Shirelle, 4-night trip

2/10 Poor

Jul 8, 2025

what happened was you paid for it and they said it was unavailable.

Keith, 1-night trip

6/10 Good

Jul 3, 2025

The apartment was lovely. Spacious rooms. However there weren't enough towels for everyone there and we were told it could take 24 hrs to get towels. We had plumbing issues that were not fixed during our stay. One sink had no water coming out in the bathroom and one of the toliet we had to fill up manually with a pot in order for it to flush. We contacted Sonder on the day we arrived and no one could help us. On our final day at 11:30 am a plumber showed up lol how ridiculous. The hot water didn't work in the kitchen until the last day we were there so washing dishes was tough. It's a nice place I would stay again as long as the plumbing issues were fixed

Danielle, 4-night trip

10/10 Exceptional

Jul 29, 2025

Great place for a family to stay!

Parking isn't free, but it's not expensive either--right on side of the building. To find the entrance, look for the orange door on Gravier Street. We received our codes early, but didn't realize that we couldn't get in until exactly 4pm. There is an option for early check in's if you request through the app (we didn't know that beforehand, honestly saw the codes and thought we were good to go). We had a 3 Bed, 2 Bath room and it was perfect for our family. Great option to be able to have us all together in one space and enjoy quality time together. I would absolutely book here again! Cons--only 4 bath towels provided and they are not on premises so it's not fast to get more, although we did receive more the next day. So bring a few bath towels in your luggage! The kitchen had all the basic amenities, but not near enough pans for biscuits and such. We had one pan to use for biscuits, bacon and cinnamon rolls in the oven. We didn't cook anything except for breakfast, but the cooking utensils were severely limited. There also was no dish soap or dish towels. So you may want to pack that. In all, we would absolutely book here again. The beds were super comfy, the ac worked amazingly, and the space was perfect.

Stacie, 1-night trip

10/10 Exceptional

Sep 7, 2024

The locations was great! Walkable to most attractions and the ferry. I would have liked a guest book with information on what was needed to do for checking out and instructions on things like where trash needed to be taken. Hopefully we did enough to help house keepers.

Roni, 4-night trip

8/10 Very good

Sep 27, 2024

The property was very well decorated with clean and simple ascetics! It is also conveniently located with in walking distance to restaurants and many other attractions. The washer and dryer was a plus to have. We would have enjoyed having a television at least in the master bedroom. Overall we recommend for the price point, convenience, and cleanliness!!

Franklin, 4-night trip

10/10 Exceptional

Apr 11, 2024

Very clean , good we’ll equipment

Yean Hoon, 2-night trip

8/10 Very good

Aug 9, 2024

Cute. Clean. Comfy. One shower head was broken and water pressure was non existent.

Erin, 1-night trip

10/10 Exceptional

Mar 15, 2023

We thought the property was great. We liked the space & it was clean. It was in a good location & close to everything. The only complaint we had was that we couldn’t get the chromecast to work & wished there had been tvs in the bedrooms, not just the living room.

Kayla, 2-night trip

4/10 Fair

Apr 6, 2025

Not smoke free

We visited New Orleans to celebrate my son'birthday with a group of seven people. Upon arriving at the accommodation, I immediately noticed the smell of marijuana throughout the hallways, which was concerning since this was advertised as a non-smoking property. Inside the condo, the smell was pervasive. I was also disappointed to find only four towels provided for our party of seven, despite clearly stating our group size in advance. When I checked the sofa bed, there were no blankets or pillows available. I contacted Sonder about these issues, and they promised to deliver the missing items the following day, which they did. The next few night we all continued to smell marijuana , tho they tried hard to cover up the smell

Lisa, 4-night trip

10/10 Exceptional

Jun 6, 2024

The location I stayed while has no parking listed… which scared me before booking… was actually very available. The room was spacious and clean, the mobile app support is great. The price is great for what I needed. Only problem in the room was the water pressure of the shower faucet; outside the elevator’s “ding” of the floor is very loud you can hear it in your room Otherwise I really like my stay. This is my first Sonder stay and I’ll definitely put them into consideration for future trips

Chun Kit, 3-night trip

6/10 Good

Jul 8, 2023

Good

The location was fine. The room had plenty of space. It worked but could have been a bit better.

Joseph, 4-night trip

8/10 Very good

Feb 27, 2023

Overall was a great place. I didn’t like how the parking garage jacked up prices for Mardi Gras and we was barely there 48 hours. And the walls are very thin you can hear everything. Other than that I love everything inside the apartment would recommend. And needs comfy beds

Shaqwita, 2-night trip

6/10 Good

Aug 23, 2023

Nice location and spacious apartment. There were a few items around the place that needed fixing. Beds and furniture were somewhat comfortable, but also seemed very worn in. We had some issues getting help with ceiling fans / floor fans while we stayed in super hot New Orleans weather. The kitchen needs actual cooking tools, what they have is very limited.

Julia, 5-night trip

8/10 Very good

Mar 19, 2020

Beautiful condo! We rented a three bedroom condo which was walking distance to Canal Street, Bourbon Street and the trollies. The unit was recently renovated and had all amenities you would expect including a full kitchen set up. The area was safe and easily accessible. The only issue we had was the noise. The street noise was very loud ( mostly traffic and sirons) and the walls are thin so you can hear sounds from the other units. We would stay again as it worked out great for our family.

M, 4-night trip

2/10 Poor

Jun 22, 2024

The fan was broken and no one ever came to fix it. the tv didn't work, again no one ever came the curtains were not closing all the way so all the light was hitting in our faces all night while we were trying to sleep. We called 4 times about this but NO ONE every call or came by. We arrived 2 hours early and we asked if we could check in early. They were quick to respond them and charge us extra for that but where is my reimbursment for the amenities they were lacking. for the basic things that should have been functioning. I didn't get any reimburse or any call about this And when I got their survey and I fist said terrible stay. They close the survey and told me that i would be receiving a follow up email addressing my concerns. Not sure how they would know my concerns when they didn't bother to hear. Well..... its been almost 1 MONTH and I am still waiting for the follow up email.

Araceli, 2-night trip

4/10 Fair

Aug 9, 2023

I booked a 5 BR stay for a bachelorette trip for 7 of us. Our AC broke on the evening of our 2nd day. Was told maintenance would fix by 10am the next morning. Went back and forth with Sonder for HOURS trying to get someone out there. They didn’t come until around 2:30pm. The problem wasn’t fixed and was told they couldn’t do anything about it. No other rooms were available for us to move. It was over 100° in NOLA as we went in August and our unit was around 85° the entire trip. They offered to bring us fans so we waited for that. They brought 1 fan which was just comical considering we had people in 5 separate bedrooms. We also discovered a cockroach in one of the bedrooms which was disgusting and we needed to trap and get rid of it. They came out the next day to spray the unit but we certainly did not need that on top of all the other issues we experienced with our stay.

4-night trip

Sonder by Marriott Bonvoy The Louie Apartments CBD

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