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Pullman Rotorua

5.0 star property
Luxury hotel with restaurant, near Government Gardens

Choose dates to view prices

Nestled near Government Gardens, Pullman Rotorua offers a tranquil retreat with modern comforts. Dine al fresco at Barrel & Co Bar and Grill, enjoy a drink at the bar or work out in the gym. With free in-room WiFi and helpful multilingual staff, this luxury eco-certified hotel is perfect for relaxation.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Free WiFi
  • Connecting rooms available
  • Air conditioning
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Fitness center
  • Valet parking
  • 24-hour room service
  • 4 meeting rooms
  • Meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Front-desk safe

Feel at home (6)

  • Connecting/adjoining rooms available
  • Premium TV channels
  • Daily housekeeping
  • Blackout drapes/curtains
  • Elevator
  • Minibar
The current price is CNY698
CNY802 total
includes taxes & fees
Jun 29 - Jun 30

Why we love this property

Foodie heaven awaits
Farm-to-table dining with outdoor seating. Vegan and vegetarian dishes shine at every meal. The vibrant bar elevates this culinary gem.
Luxurious sleep sanctuary
Drift into a sumptuous sleep under premium bedding and down comforters. Blackout drapes seal the world out, while indulgent 24-hour room service awaits.
Luxury curated spaces
This hotel showcases carefully curated decor throughout its spaces. Luxury design elements create an elegant, sophisticated atmosphere.

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Superior Room, 1 King Bed, City View

A hotel room with a large bed, two bedside tables, a laptop, and a vase with flowers.

Superior Room, 1 King Bed, City View

8.8 out of 10
Excellent
(30 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 1 King Bed, Lake View

Premium bedding, down comforters, minibar, in-room safe

Superior Room, 1 King Bed, Lake View

9.8 out of 10
Exceptional
(12 reviews)
  • Lake view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 2 Queen Beds, City View

Superior Room, 2 Queen Beds, City View | Premium bedding, down comforters, minibar, in-room safe

Superior Room, 2 Queen Beds, City View

8.8 out of 10
Excellent
(16 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, City View

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed, City View

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Lake View

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed, Lake View

8.4 out of 10
Very good
(13 reviews)
  • Lake view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior Suite, 1 King Bed, City View

Premium bedding, down comforters, minibar, in-room safe

Superior Suite, 1 King Bed, City View

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, City View (Deluxe)

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed, City View (Deluxe)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Lake View (Deluxe)

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed, Lake View (Deluxe)

  • Lake view
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Executive Suite, 1 King Bed, Lake View

Premium bedding, down comforters, minibar, in-room safe

Executive Suite, 1 King Bed, Lake View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 2 Double Beds, Lake View

A hotel room with a large bed, a sofa, a small table, a lamp, and a window with a view.

Superior Room, 2 Double Beds, Lake View

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Similar properties

Miscellaneous
Novotel Rotorua Lakeside
Inner City
  • Pool
  • Parking available
  • Free WiFi
  • Restaurant
7.8 out of 10, Good, 1,003 reviews
The price is CNY603
CNY693 total
includes taxes & fees
Jul 19 - Jul 20
Novotel Rotorua Lakeside
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About the neighborhood

Map
1135 Arawa St, Rotorua, 3010

What's nearby

  • Eat Street - 2 min walk - 0.2 km
  • Government Gardens - 3 min walk - 0.3 km
  • Tamaki Maori Village - 3 min walk - 0.3 km
  • Polynesian Spa - 8 min walk - 0.7 km
  • Rotorua Central Mall - 10 min walk - 0.9 km

Getting around

  • Rotorua (ROT-Rotorua Regional) - 13 min drive

Restaurants

  • ‪The Fainting Goat - ‬1 min walk
  • ‪Poco. - ‬2 min walk
  • ‪Atticus Finch - ‬3 min walk
  • ‪The Thai Restaurant - ‬2 min walk
  • ‪Pig & Whistle - ‬2 min walk

About this property

Pullman Rotorua

  • Pullman Rotorua puts you in a great location, within just a 10-minute walk of Rotorua Central Mall and Lake Rotorua. After visiting the fitness center for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. This luxurious hotel is also within just a 10-minute walk of Polynesian Spa and Government Gardens. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 130 rooms
    • Arranged over 9 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • The property charges 2 percent for credit card payments
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Secured covered onsite valet parking (NZD 39 per day; includes in/out privileges)
    • Electric vehicle charging point on site
    • Height restrictions apply for onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • 24-hour room service
  • Water dispenser

Working away

  • 4 meeting rooms
  • Conference space (1227 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Bicycle rentals

Facilities

  • 1 building/tower
  • Built in 2019
  • Safe-deposit box at front desk
  • Fitness center
  • Locally sourced food is prioritized
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Some profits reinvested in community and sustainability
  • Local culture & ecosystem education
  • Uses some LED lighting
  • Waste recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall
  • Traditional architecture

Accessibility

  • Elevator
  • Elevator door width (inches): 59
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Stairway handrail height (inches): 51
  • Stair-free path to entrance

Room amenities

Be entertained

  • 49-inch Smart TV
  • Premium digital channels
  • Streaming services
  • Pay movies

Home comfort

  • Air conditioning and heating
  • Minibar
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Partially open bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Phone

Food and drink

  • Dining table
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Uses some LED lighting
  • Water-efficient showers only
  • Restaurant dining guide

Special features

Dining

Barrel & Co Bar and Grill - Onsite steakhouse. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately NZD 49 for adults and NZD 25 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 2 percent

Children & extra beds

  • Rollaway beds are available for NZD 150.0 per night

Parking

  • Covered valet parking costs NZD 39 per day with in/out privileges
  • Parking height restrictions apply

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Also known as

Pullman Rotorua Hotel
Pullman Rotorua Rotorua
Pullman Rotorua Hotel Rotorua
Pullman Rotorua (Opening January 2020)

Frequently asked questions

Does Pullman Rotorua offer free cancellation for a full refund?

Yes, Pullman Rotorua does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Pullman Rotorua?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Pullman Rotorua?

Yes. Valet parking costs NZD 39 per day. Electric vehicle charging is available.

What are the check-in and check-out times at Pullman Rotorua?

Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.

What is there to do at Pullman Rotorua and nearby?

Maintain your daily exercise routine at the gym.

Are there restaurants at or near Pullman Rotorua?

Yes, Barrel & Co Bar and Grill offers alfresco dining.

What's the area around Pullman Rotorua like?

Pullman Rotorua is a short 9-minute walk from Polynesian Spa and 3 minutes' walk from Government Gardens.

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Reviews

Pullman Rotorua Reviews

8.6

Excellent

9.2

Cleanliness

8.4

Amenities

8.8

Staff & service

9.0

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast buffet offered a lot of options and was delicious. (13 reviews)
  • The property is conveniently located near a luxurious Polynesian Spa. (3 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Location
Restaurant
Bathroom
Bed
Parking
Breakfast
Shower
View

Reviews

Verified

10/10 Exceptional

Staff is very friendly and helpful. Access with temporary parking is key and rooms are very spacious. I appreciate when slippers are a baseline amenity!
Jenny, 1-night trip
Verified

10/10 Exceptional

Great place, convenient location. Enjoyed our stay with spouse and family
Sanjay, 3-night trip
Verified

10/10 Exceptional

Beautiful room, great location , great service. Great breakfast.
Kent, 1-night trip
Verified

10/10 Exceptional

Great location, professional and friendly staff, clean and nice facility
xiao, 2-night trip
Verified

10/10 Exceptional

Great location, quiet clean comfortable room, great staff.
Gillian, 4-night trip
Verified

10/10 Exceptional

Great location, very friendly and helpful staff
Bruce, 2-night trip
Verified

8/10 Very good

convenient location with lots of cafes, grocery stores, restaurant near by.
ERIC, 1-night trip
Verified

8/10 Very good

Nice property and friendly Staff. Unfortunately no pool and no reasonable breakfast. Breakfast room is overcrowded at all times, QR codes for ordering not working.
Pavel, 5-night trip
Verified

10/10 Exceptional

The room was spotless, the staff were very friendly and helpful. The breakfasts are just incredible with lots of variety and everything that you can imagine. Was a very pleasant stay and would stay again no trouble.
Matthew, 2-night trip
Verified

8/10 Very good

Great location and spacious rooms
Lance, 1-night trip
Verified

6/10 Good

It was clean.
Gregory, 2-night trip
Verified

10/10 Exceptional

Lovely hotel, lovely staff and lovely restaurant. Welcoming and absolutely great standard. Tidy and clean. They made us feel special
Mats Ruben, 3-night trip
Verified

10/10 Exceptional

The place was clean and tidy, and well looked after.
alan, 1-night trip
Verified

10/10 Exceptional

Good room with great view. Smart hotel entrance. E-bikes available to hire directly from the hotel. Well located for foodies and for access to the Polynesian Spa.
Daniel, 2-night trip
Verified

10/10 Exceptional

Wonderful stay, friendly staff
Con, 1-night trip
Verified

10/10 Exceptional

The hotel was in a very convenient location. It was comfortable and clean!
Melissa, 1-night trip
Verified

10/10 Exceptional

Great place for family
Lincoln, 2-night trip
Verified

10/10 Exceptional

The staff were very friendly. The beds were comfortable and the rooms were really clean. Very pleasant stay.
Pally, 1-night trip
Verified

10/10 Exceptional

The room was clean, staff were excellent. Would definitely stay there again.
Lynsay, 2-night trip
Verified

8/10 Very good

Great rooms with comfortable beds and all the amenities you need.
Susan, 1-night trip
Verified

10/10 Exceptional

Loved the restaurant and walkability to lots of other options nearby. Room was very clean Staff were wonderful always greeted us with a smile
richard, 1-night trip
Verified

10/10 Exceptional

Amazing hotel ! Good restaurant ( half board formula worth it ) easy free parking around the hotel during weekend / gorgeous modern and comfortable rooms
David, 2-night trip
Verified

6/10 Good

Pullman Rotorua is in a great central location in the heart of town. The staff, the few there were, were friendly. The robots all smiled. The check-in offerings to type your personal details into a giant screen, visible to everyone nearby, wasn't a great initial impression. Fortunate that I am tall and physically capable of using this self service offering. Valet parking puts your car into an open air carpark next to the hotel, and there is no self service guest laundry, and the hotel's laundry prices are excessive. Breakfast is good but definitely not a 5 star offering. The open plan bathroom was also a surprise for the privacy-condcious. Fantastic location and nearby Eat Street was a good dinner choice
Vincent, 2-night trip
Verified

10/10 Exceptional

Staff very helpful. Clean. Beautiful gardens
Patricia, 1-night trip
Verified

10/10 Exceptional

Super friendly staff, location is perfect. Everything is with in 5 to 10 minute walk.
GURBIR, 2-night trip